PayJoy

Payroll

• Manage end-to-end payroll processing for MX and US employees processed by external vendors, including PTO, bonuses, terminations, and off-cycle payments.
• Ensure compliance with local labor laws, tax regulations, social security and statutory requirements in each jurisdiction.
• Collaborate with cross-functional teams, including HR, Finance, legal and IT, to align payroll processes with organizational objectives.
• Prepare and oversee payroll audits, managing relationships with external auditors, tax authorities, and other stakeholders for audits and compliance checks.
• Support payroll expansion into other LATAM countries as needed.
• Drive process improvements, documentation, controls, payroll system optimization and integration payroll systems and technology to improve efficiency, accuracy, accuracy, and data integrity.
• Stay ahead of changes in global payroll regulations and practices, adapting policies and processes as needed.

Payroll Manager

Growth Marketing

• Strengthen field execution and selling systems across the sales organization, including Zoho adoption, itinerary planning, visit prioritization, in-store diagnosis, and post-call follow-through.
• Design and operationalize the Hero Merchant program by identifying, acquiring, and scaling the highest-value merchants, with a goal of establishing 2 Hero Merchants per city producing ≥150 originations per month.
• Build and accelerate the merchant network expansion engine by supporting geographic expansion planning, merchant acquisition funnel execution, and field capacity deployment to ensure rapid, predictable growth in active merchants.
• Lead cross-functional growth initiatives with Marketing, Sales Enablement, Promoter Operations, Merchant Operations, and Key Account teams to improve the drivers of average originations per store.
• Analyze merchant- and city-level performance to identify bottlenecks and launch targeted programs that unlock productivity and conversion uplift.
• Build scalable playbooks, operating cadences, and SOPs that enable repeatable execution and sustainable growth across regions.
• Coordinate across internal stakeholders to ensure priority growth initiatives move from strategy to field adoption with measurable impact.
• Champion continuous improvement in merchant productivity, sales discipline, and execution rigor across the national retail network.

Growth Manager

Analyst

• Ejecutar el ciclo de pagos de punta a punta (proveedores, nómina, impuestos), garantizando oportunidad, exactitud y trazabilidad.
• Gestionar plataformas de banca electrónica: configuración y carga de pagos, validaciones, seguimiento de estados y liberaciones conforme a los flujos de autorización.
• Priorizar pagos según criticidad, fechas de vencimiento y disponibilidad de caja; tomar decisiones operativas dentro de las políticas y límites de aprobación.
• Mantener la documentación de respaldo, conciliar pagos ejecutados versus documentos y asegurar registros listos para auditoría.
• Actuar como contacto operativo con los bancos para rechazos, devoluciones, límites, estados de cuenta, KYC y resolución urgente de incidentes.
• Apoyar las operaciones regionales de tesorería LATAM: estandarizar calendarios y SLAs, documentar particularidades por país y asistir en la proyección de flujos de caja.

Treasury Analyst – Cash Management

Director

• Own the vision & roadmap for PayJoy’s finance systems, ensuring scalability, compliance, and alignment with our growth strategy with an ERP-agnostic mindset.
• Lead & mentor a high-performing team of ERP administrators, developers, and analysts.
• Drive excellence in NetSuite, optimizing financials, CRM, SCM, and custom workflows, while preparing for future transitions (e.g., Oracle).
• Lending Systems Acumen: Provide leadership in the design and optimization of systems supporting a lending lifecycle, including loan origination, servicing, payments, collections, and related financial reporting.
• Ensure robust integration with lending systems, treasury, expense, and BI tools, maintaining clean data flows for accurate financial reporting.
• Project Management: Oversee all phases of ERP-related projects, from requirements gathering and design to testing, deployment, and post-implementation support. Manage project scope, timelines, budgets, and resources effectively.
• Data Integrity & Reporting: Ensure the accuracy, integrity, and security of data within NetSuite. Develop and maintain robust reporting and analytics capabilities with a deep understanding of lending-specific accounting treatments (e.g., revenue recognition for loans, interest accruals, charge-offs, loan loss provisioning).
• Stakeholder Collaboration: Partner closely with finance, accounting, operations, engineering, product, and other departments to understand their needs, gather requirements, and deliver effective ERP solutions.
• Build for compliance: design and maintain systems to meet PCAOB standards, SOX internal controls, and GAAP requirements, especially around loan accounting, provisioning, and revenue recognition.
• Manage vendors & consultants, holding them accountable to deliver on strategic initiatives.
• Champion change management, ensuring seamless adoption of new processes and systems across global teams.

ERP Systems Director

• Technical Review & Verification: Act as the primary internal auditor for all tax provisions and returns prepared by external advisors. You will perform independent "sanity checks" to ensure their logic and calculations align with PayJoy’s business model.
• Advanced Analytical Modeling: Build and maintain robust, formula-driven workpapers in cloud-based spreadsheets (Google Sheets) to track deferred taxes, project Effective Tax Rates (ETR), verify tax positions and implement PayJoy’s global transfer pricing policy.
• Global Research: Rapidly digest and interpret tax laws in new jurisdictions (PH, ID, ZA, IN). You will be responsible for identifying risks and opportunities in these markets and translating them into clear technical summaries.
• Brazil & LATAM Strategy: Own the end-to-end tax lifecycle for Brazil and LATAM (ex-MX). This includes navigating the complexities of the current Brazilian tax landscape and proactively preparing for upcoming tax reforms.
• Data Integrity: Own the "Tax-to-Accounting" bridge, ensuring that financial data is accurately mapped from our ERP to the templates used by our external advisors.
• Audit & Controversy: Manage all interactions with local tax authorities, defending PayJoy’s tax positions and ensuring seamless audit processes.

Senior Tax Manager

Business Development Rep

• Conduct strategic analysis of the situation at retail points and the performance of key accounts to identify improvement and growth opportunities.
• Maintain close relationships with sales representatives and store managers, ensuring effective communication and strengthening commitment to PayJoy products.
• Develop and execute training programs for the sales force, ensuring a deep understanding and proper use of PayJoy products.
• Identify and activate inactive stores by analyzing underlying causes and implementing strategies to revitalize sales.
• Provide strategic support to the Business Development team in implementing initiatives that optimize market penetration and profitability.
• Collaborate closely with the Marketing and Sales teams for targeted campaigns

Business Development Representative

Full-stack Engineer

• Solve Critical Problems: Identify, prioritize, and solve technical challenges impacting growth.
• Lead and Collaborate: Architect new solutions, Implement newer patterns/framework that other candidates can use and implement, Identify potential systemwide solutions, guide teams, ensuring solutions meet business goals and technical standards.
• Mentor & Develop: Foster a culture of learning, guiding junior engineers.
• Innovate & Improve: Drive continuous improvement in our platform and processes.

Staff Software Engineer – Payments

Manager

• Lead the development and execution of a regional demand generation strategy that drives brand awareness and sales performance.
• Oversee relationships with field marketing agencies, ensuring they adhere to brand values and operational standards. Provide guidance and support to agency partners to enhance their effectiveness in executing campaigns.
• Establish clear, measurable performance targets for field marketing teams. Conduct weekly reviews of these targets to assess progress, identify challenges, and adjust strategies as necessary to ensure alignment with sales goals.
• Coordinate and assign promoter personnel and design contract scalability models for each commercial partner, monitoring and evaluating the effectiveness of activities.
• Analyze sales data and marketing metrics to identify trends, successes, and areas for improvement.
• Work closely with senior marketing leaders, finance, and sales teams to create integrated marketing plans and budgets. Ensure that all marketing initiatives are aligned with overall business objectives and supported by adequate resources.
• Provide regular reports on the performance of field marketing initiatives, including ROI analysis, campaign effectiveness, and recommendations for future improvements.
• Monitor market trends and competitors.
• Work with the fraud team to train and curb fraud in the field to ensure healthy and steady growth levels.

Promoter Manager

Marketing

• Develop and execute marketing strategy for Mexico, with end to end budget ownership and accountability for vintage gross margin against marketing investment.
• Drive in-store marketing across retail network with thousands of points of sale, including
• Align on joint marketing strategies with B2B retail partners and OEMs
• Ensure coherent brand and messages throughout the customer journey
• Co-ordinate with suppliers and field force sales team to ensure high coverage of quality materials at all points of sale
• Drive growth through seasonal and always on marketing
• Ensure strong local brand identity in PR and customer campaigns. Invest to develop local brand identity and appropriate positioning in B2C and B2B2C marketing
• Drive B2C business through B2C retail channel and digital campaigns to drive customer acquisition and retention
• Partner with the Country Manager and Head of Sales to implement and scale new go-to-market business model (new channels, new products, etc).

Senior Marketing Manager

Business Analyst

• Analyze sales performance data to produce reports and data-driven recommendations that guide decision-making and actions by the sales team, using charts, visualizations, and other effective means to communicate findings clearly and concisely.
• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and threats.
• Filter and analyze data consistently and at scale, working with large volumes of data to build a solid foundation for calculated decision-making — recognizing that not all answers are in the data and/or that not all desired data is available.
• Gather information to identify improvement opportunities, including monitoring the impact of training.
• Make recommendations to improve outcomes based on data analysis and a deep understanding of how our products and processes work.
• Measure performance of internal sales areas (KPIs, KBIs, KKIs, and KSIs)
• Analyze marketing campaign performance, including website traffic, lead generation, customer acquisition costs, and customer engagement.
• Analyze the effectiveness of sales enablement programs, sales promotions, and incentives.
• Manage multiple requests and prioritize report generation.