Paulaner Brauerei Gruppe GmbH & Co. KGaA

Business Development Rep

• Ensure consistent implementation of sales strategies and targets using appropriate management tools
• Initiate, lead and coordinate cross-functional projects to achieve sales and company objectives
• Manage and further develop sales performance based on relevant KPIs
• Act as contact person and interface between Sales and internal specialist departments
• Optimize sales processes and ensure an efficient and compliant organizational setup
• Analyze and evaluate customer, market and competitor information as a basis for strategic decisions
• Support corporate planning and prepare and evaluate financial analyses and decision papers for executive management.

Business Development Manager – Foodservice

Human Resources

• Assist in planning, coordinating and implementing a variety of HR projects
• Support coordination with internal and external stakeholders and ensure smooth communication and project documentation
• Actively support the HR department head by conducting research, preparing relevant information and creating presentations and decision-making documents
• Support the Learning & Development team with organization, coordination and administrative handling of training and personnel development measures
• Handle organizational and administrative tasks in the operational HR day-to-day business
• Support the planning, organization and execution of workshops, trainings and HR events
• Contribute to the continuous development and optimization of HR processes and tools

Junior HR Specialist, Projects & Processes

Customer Support

• Annahme, Erfassung und Prüfung eingehender Bestellungen für Bier- und Werbemittel von Kunden aus dem Getränkefachgroßhandel sowie der Gastronomie
• Prüfung der Warenverfügbarkeit in SAP in enger Abstimmung mit den Bereichen Supply Chain, Abfüllung und Netzwerklogistik
• Sicherstellung der termingerechten Umsetzung von Werbeaktionen und vereinbarten Lieferterminen in Zusammenarbeit mit Vertrieb, Einkauf und Werbemittellager
• End-to-End-Kundenkommunikation bei Lieferengpässen über telefonische und schriftliche Kanäle sowie proaktive Information der Kunden über den aktuellen Lieferstatus
• Bearbeitung von Reklamationen, Retouren und Gutschriften mit dem Ziel einer schnellen, lösungsorientierten und kundenorientierten Abwicklung
• Anlage, Pflege und Aktualisierung von Kundenstammdaten, Konditionen und Liefervereinbarungen in SAP- und CRM-Systemen

Mitarbeiter Customer Service, Auftragsmanagement

IT Support

• Unterstützung des IT Helpdesk Teams
• First Level Support/Fehlerbehebung im Bereich PCs, Notebooks, Tablets und Drucker
• First Level Applikationsbetreuung, Berechtigungsmanagement und Softwareinstallationen
• Bearbeitung von Mitarbeiter Ein- und Austritten
• Weiterleitung und Verfolgung von Tickets an nachgelagerte Lösungsgruppen
• Teilweise Second Level Support für Workplace-Services
• Vor Ort Support der Anwender mit den Schwerpunkten Ohlmüllerstraße und Langwied, situativ Dienstreisen in die Außenstandorte der Bauereigruppe

Support Specialist – IT Help Desk

Supply Chain

• Coordination with our Supply & Demand Planning department to ensure product availability and optimize production capacity
• Continuous monitoring and development of goods flows for international markets
• Operational supply chain coordination and communication with the internal organization, customers and logistics partners
• Management of goods and loading availability as well as monitoring of loading for FCL/LCL (overseas) and FTL/LTL (overland) transports
• Coordination of logistics service providers and pickup freight forwarders, and support in performance reviews and negotiation meetings
• Transport management and oversight of service providers
• Implementation of supply chain standards for sustainable quality assurance and support in developing a supply chain KPI structure

Supply Chain Coordinator

• Central point of contact for managers and employees on all personnel-related and employment law matters
• Roll-out and implementation of HR concepts (e.g., Recruiting, Talent Management, etc.) within the business units
• Initial labor-law assessment of individual personnel measures
• Collaboration with works council bodies
• Preparation and drafting of works agreements
• Implementation of personnel (special) individual measures (esp. warnings, termination by mutual agreement, dismissals)
• On-site handling of HR special topics and HR projects, and support for group-wide HR projects
• Support for employee development measures

HR Business Partner – Part-time

Communications

• Planning and management of all internal communication activities
• Managing and further developing internal communication channels (e.g., intranet, email), including audience-appropriate distribution
• Developing and implementing communication concepts for strategic projects
• Creating and ensuring the quality of management communications, in close coordination with the Head of Corporate Communications
• Close collaboration with HR, IT and other central functions to ensure that relevant topics and initiatives are communicated appropriately to target groups
• Advising and supporting leaders and business units in planning and executing internal communication topics
• Ensuring effective communication cascades
• Monitoring, evaluating and optimizing internal communication activities