Panorama Education

Program Manager

• Client Leadership: Serve as a critical part of the account team for selected strategic clients, ensuring we meet key outcomes and earning trusted-advisor status.
• High-Stakes Engagements: Step into complex, high-visibility accounts or initiatives where Panorama needs a skilled operator to stabilize, enhance, or elevate our delivery.
• Strategic Problem-Solving: Identify pain points, needs, or opportunities and lead initiatives to design and implement scalable solutions.
• Cross-Functional Collaboration: Partner with internal teams (Client Partnerships, Account Management, Product, Engineering, etc.) to align resources and efforts to client goals.

Strategic Program Manager

Sales Development Rep

• Conduct 70+ daily prospecting activities, including inbound lead follow-ups, outbound cold calls, and personalized emails.
• Partner with sales leadership and closing reps to identify and target accounts aligned with Panorama’s mission and goals
• Drive pipeline growth by engaging district leaders and building champions through warm, personalized outreach
• Qualify opportunities and set high-value meetings with decision-makers to support closing reps in achieving company objectives

Mid-Market Sales Development Representative

Product Designer

• Contribute to Panorama's platform evolution: Work alongside senior designers to craft innovative experiences for educators and students.
• Explore AI-enhanced workflows: Support the design and exploration of AI integrations into user workflows, helping make data-driven decision-making more efficient and approachable.
• Participate in discovery & research: Join user interviews, usability tests, and synthesis sessions — building your research muscle while directly informing design decisions.
• Contribute across the full design process: Bring ideas to life through user flows, high-fidelity UI, and AI-powered prototypes, refining your work continuously based on feedback and real user data.
• Collaborate & communicate: Present your work to cross-functional stakeholders, practice articulating your design rationale, and learn to navigate constructive feedback with openness.
• Build empathy for K–12 users: Develop a genuine understanding of the educators Panorama serves — teachers, counselors, principals, and district leaders — and let that empathy drive your design decisions.

Product Design Fellow

Marketing

• Own and evolve Panorama’s email marketing strategy across the full funnel
• Develop and execute high-impact campaigns and nurture programs that deliver relevant, timely messaging based on funnel stage, persona, and intent data
• Re-engage leads, accelerate pipeline, support customer expansion and retention, and drive revenue growth
• Partner closely with Sales to support outbound cadence creation and optimization
• Ensure critical role of email in coordinated go-to-market efforts and prospect engagement
• Support Panorama’s webinar program by assisting with campaign promotion, post-event follow-up, and engagement strategies
• Manage webinar logistics, including hosting, registration setup, platform configuration, coordinating polls, managing chat and questions, and troubleshooting technical issues
• Own the post-webinar process, including post-event follow-up campaigns, smooth lead handoff, and strategies for extending webinar shelf life through on-demand content
• Track, analyze, and report on key performance metrics such as open rates, click-through rates, conversions, registrations and attendance, pipeline impact, and deliverability
• Analyze campaign performance and share actionable insights with marketing and sales stakeholders.
• Maintain documentation of processes and best practices
• Stay current on email marketing and webinar trends, tools, and deliverability best practices

Lifecycle Marketing Manager

System Administrator

• System Administration: Maintain, monitor, and troubleshoot IT systems including endpoints, identity platforms, and SaaS applications to ensure reliability and employee productivity.**
• VPN Management: Configure, manage, and troubleshoot VPN solutions (e.g., Jamf, Tailscale) to provide secure remote access for employees and partners.**
• Jira Administration: Administer and customize Jira, including workflows, automations, user permissions, SSO, MFA, group-based access controls, provisioning/deprovisioning, and integrations with other business systems.**
• Google Workspace Management: Own day-to-day administration of Google Workspace, including user lifecycle management, security settings, and collaboration tools (Gmail, Drive, Calendar).**
• Okta Administration: Support identity and access management through Okta, and provisioning/deprovisioning.**
• Security & Compliance: Assist with implementation and monitoring of security controls, contributing to compliance efforts and internal IT policies.**
• Technical Support: Provide Tier 2 support, resolving hardware, software, and access-related issues efficiently and professionally.**
• Documentation: Create and maintain clear documentation for systems, processes, workflows, and troubleshooting procedures.**
• Collaboration: Partner with Security, People Ops, Engineering, and other teams to support IT initiatives and continuous improvement.**

IT Systems Administrator

Product Marketing

• Own Mature Products: Support the GTM lifecycle for Panorama’s flagship product(s), owning key releases and focusing on retention-driven messaging, feature adoption, and "better together" bundling narratives.
• Launch Coordination: Provide project management support for major GTM motions, ensuring that cross-functional checklists are updated, stakeholders are aligned, and timelines are met.
• Enablement & Content Support: Keep our standard platform decks, one-pagers, and "What's New" guides updated as the platform evolves.
• Expansion & Adoption: Partner with Senior PMMs, customer marketing and demand gen to create campaigns that help current customers expand their use of the Panorama platform and adopt new innovations within their existing workflows.
• User-Centric Focus: Write clear, concise copy for in-app announcements, help center articles, and release notes that helps educators adopt new workflows with ease.
• Platform Adoption: Maintain the "source of truth" for the platform’s current capabilities, ensuring our Customer Success and Support teams have the most up-to-date talking points.
• Competitive Tracking: Help maintain our competitive intelligence "source of truth," monitoring market shifts and providing actionable summaries for the platform at large.
• Market Research: Support Senior PMMs in gathering customer insights and persona research to help inform future bundling and platform-level positioning.
• Feedback Loop Management: Systematically gather feedback from our Support and CS teams to identify "friction points" where users are struggling to adopt the platform.

Product Marketing Specialist

• Execute Product Launches: Lead the end-to-end execution of product releases, managing the cross-functional GTM motion to ensure all internal teams are prepared and aligned.
• Product/SKU Ownership: Take ownership of a specific product SKU(s), managing its lifecycle from initial positioning to ongoing market success, helping us grow net new acquisition and client expansion.
• Measurement: Work with rev and marketing ops to create product scorecards and clear business KPIs on how our products drive net new acquisition, expansion and retention.
• Develop Core Messaging: Draft value propositions, positioning statements, and differentiated messaging that resonate with key market segments and buyers.
• AI Translation: Distill complex AI topics and features into clear, benefit-driven language to drive Panorama’s credibility and trust as the AI partner of choice.
• Product Content & Collateral: Create “lightbulb” moments by creating content that makes our products easier to buy and understand, leading copy and ideation for product one-pagers, product page copy, and product videos, and working with content and demand on guides, webinars and presentation support.
• Develop Sales Tools to Win: Build the "toolbelt" for our field and partner teams, including pitch decks, talk tracks, battlecards, and ROI calculators.
• Internal Training: Support the training of Sales and Success teams on new features, ensuring they can articulate product value and handle common objections.
• Feedback Loop: Act as a liaison between the field, customers and Product teams, gathering feedback from the market and customers to help inform future product roadmaps.
• Customer Insight: Conduct interviews and research to deeply understand the "jobs to be done" for our various personas (Superintendents, Principals, Teachers) and support customer advocacy and voice of the customer.
• Competitive Tracking: Monitor competitor moves and industry trends, providing the team with concise summaries of how Panorama stays ahead.

Product Marketing Manager

• Leading a team of 8 SDRs executing 400+ weekly prospecting activities focused on cold outreach to K-12 decision-makers
• Coaching daily: live call reviews, email tear-downs, objection handling to elevate team performance and drive quota attainment
• Partnering with marketing to align outbound strategies with campaigns, refine messaging, and maximize ROI on joint initiatives
• Building and iterating outbound playbooks: territory plans, account-based strategies, multi-channel sequences that break into new districts
• Collaborating with AE and sales leadership to align SDR activity with pipeline goals and ensure seamless handoffs
• Hiring, onboarding, and developing SDRs who can navigate complex district org charts and cold-prospect with confidence
• Tracking KPIs (activity volume, meeting conversion, pipeline contribution) and using data to optimize team performance

Sales Development Manager

Full-stack Engineer

• Design, build, and maintain full stack features and systems that power Panorama’s Surveys product.
• Lead complex technical initiatives that improve scalability, reliability, and performance of survey workflows and reporting, including selectively incorporating AI-assisted approaches where they add clear value.
• Partner with Product and Design to translate customer needs into well-scoped, durable technical solutions.
• Balance new feature development with ongoing investment in platform health, technical debt reduction, and operational excellence.
• Ensure survey experiences are intuitive, accessible, and performant for educators and administrators.
• Serve as a senior technical voice within the Surveys squad, helping guide architectural decisions and technical direction.
• Mentor and support engineers across the team through pairing, code reviews, and technical guidance.
• Raise the bar for engineering quality, testing practices, and maintainability.
• Collaborate with other Staff and Principal engineers to align patterns and practices across Panorama’s technology organization.
• Contribute to shared technical standards and help evolve Panorama’s engineering practices over time.
• Work across the stack, with deep backend expertise in Ruby on Rails and comfort building and evolving front-end experiences in Vue.js.
• Support data-intensive features, including survey administration, response collection, reporting, and insights.
• Design, prototype, write, test, review, debug, deploy, and monitor production code.

Staff Full Stack Engineer

Account Executive

• Oversee a portfolio of high-value accounts, each generating >$100k annual recurring revenue (ARR) for our Mid-Atlantic to Southeast territory.
• Work closely with key stakeholders and executive decision-makers within large school districts and educational organizations.
• Identify and cultivate relationships with key decision-makers and influencers across client organizations.
• Lead the renewal process with a strategic, consultative approach to secure timely contract renewals and identify upsell opportunities.
• Conduct Executive Business Reviews (EBRs) and Outcome Reviews, demonstrating how Panorama’s solutions drive results aligned with client goals and KPIs.
• Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion.
• Leverage client adoption metrics, engagement data, and customer feedback to tailor account strategies.

Account Director

• Manage a sales territory and assigned quota within a portfolio of school districts, each serving 20,000 or more students
• Develop and execute on account-based selling approach in the Enterprise segment
• Maintain a small portfolio of Panorama’s largest accounts for annual renewal, and as the focus of targeted cross-sell efforts
• Confidently present to strategic leaders regularly -- at in-person meetings, in conferences -- on Panorama’s fit for solving key educational challenges for the largest K-12 school systems in the country
• Establish and maintain relationships with strategic district and state education administrators across the country. Understand their strategic initiatives, challenges, and core mission
• Collaborate within the revenue team and across Technology and Customer Experience to develop and execute effective sales strategies and scopes of work tailored to the unique needs of each school district
• Develop and maintain a deep understanding of Panorama's tech education solutions and services to effectively communicate their value to potential clients
• Maintain a well-organized sales and relationship pipeline, tracking progress and ensuring timely follow-up to move potential clients through the sales process and to move key relationships toward sales opportunities
• Provide regular reports on sales activities, progress, and achievements, contributing to the company's growth and strategy discussions

Enterprise Account Executive

Learning and Development

• Learn and become internally certified to lead 1-2 standard introductory product workshops during your first ~month
• Deliver our high quality, standard earning experiences in-person and/or virtually for diverse groups of participants on a project-to-project basis, choosing the specific projects that align to your availability, interests, and expertise (available project work will range from ~10-30 hours per week, highly dependent on seasonal demand)
• Design occasional custom learning experiences for educators, leaders, and other stakeholders in K12 school systems nationwide
• Lend subject-matter expertise in K12 education to Panorama clients, specifically in domains such as Multi-Tiered Systems of Support, Social-Emotional Learning, School Climate and Culture, Equity and Inclusion, and/or other domains to specific professional learning engagements
• Create and deliver experiences, resources and tools that move Panorama users from seeing data to acting on it

Professional Learning Consultant

Product Manager

• Own your squad’s roadmap, prioritizing initiatives aligned with overall product strategy
• Partner closely with your squad’s engineering manager and engineers to determine scope, sequencing, and tradeoffs, grounding tactical decisions in technical reality
• Balance near-term stability and resilience with longer-term platform investments, making intentional focus decisions over time
• Apply strong scope definition & discipline, breaking large or cross-cutting efforts into incremental, achievable slices with clear goals and success criteria.
• Identify friction points and opportunities across the organization where platform investments can unlock speed, quality, and consistency.
• Ensure platform solutions are intuitive, well-documented, and broadly adopted by the teams that rely on them.
• Align platform priorities across the Technology organization, ensuring work supports both near-term product needs and long-term architecture.
• Communicate platform priorities and tradeoffs clearly to stakeholders both in and out of the Technology team, and effectively articulate the impact for broader audiences
• Define and evolve platform capabilities that enable teams to build and operate AI-powered product experiences safely, reliably, and at scale, with appropriate guardrails for privacy, compliance, and trust.

Product Manager, Platform

Business Operations

• Act as the primary consultant to Sales, Marketing, Finance, and CS to diagnose operational bottlenecks and translate executive strategy into scalable technical requirements.
• Manage the end-to-end health of the Salesforce instance, including data model enhancements, environment management, and "Flow-first" automation to support a rapidly growing organization.
• Serve as the internal lead for Salesforce CPQ; own the functional logic for pricing and packaging to ensure deal accuracy, while managing the data structures necessary for company metrics.
• Act as the primary administrator for the entire GTM ecosystem—including Salesforce, Gong, and other platforms—ensuring seamless tool integration and unified data flows for a 360-degree view of the customer.
• Own the GTM systems roadmap; evaluate departmental needs through the lens of data visibility and user experience, recommend prioritization based on ROI, and lead full-lifecycle projects from scoping to deployment.
• Bridge the gap between non-technical stakeholders and system builds by creating functional specifications and process flowcharts that prioritize both user experience and downstream reporting accuracy.
• Lead the rollout of new features, overseeing technical documentation and training, while tracking system adoption metrics to ensure the tools are delivering the intended business value.
• Architect scalable data structures and object relationships to maintain a strict "source of truth"; manage system permissions and data quality standards to ensure the integrity of all GTM analytics and forecasting.

Senior Business Systems Manager

Support Engineer

• Own and continuously evolve the systems, workflows, and performance of the Technical Support team.
• Coach and develop Technical Support Representatives and Engineers to deliver a high-quality, scalable support experience.
• Maintain deep technical knowledge of the platform and assist in the support queue when necessary.
• Lead team onboarding, training, and performance management processes.
• Define, document, and improve support workflows and processes.
• Use data to improve productivity, customer satisfaction, and business KPIs.
• Develop expertise in Panorama's platform, products, and common technical issues.
• Partner with Product and Engineering to resolve systemic technical issues.