Panorama Education

Senior Business Systems Manager

Panorama Education

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $131,750 - $193,750 per year

Job Level

Senior

About the role

  • Act as the primary consultant to Sales, Marketing, Finance, and CS to diagnose operational bottlenecks and translate executive strategy into scalable technical requirements.
  • Manage the end-to-end health of the Salesforce instance, including data model enhancements, environment management, and "Flow-first" automation to support a rapidly growing organization.
  • Serve as the internal lead for Salesforce CPQ; own the functional logic for pricing and packaging to ensure deal accuracy, while managing the data structures necessary for company metrics.
  • Act as the primary administrator for the entire GTM ecosystem—including Salesforce, Gong, and other platforms—ensuring seamless tool integration and unified data flows for a 360-degree view of the customer.
  • Own the GTM systems roadmap; evaluate departmental needs through the lens of data visibility and user experience, recommend prioritization based on ROI, and lead full-lifecycle projects from scoping to deployment.
  • Bridge the gap between non-technical stakeholders and system builds by creating functional specifications and process flowcharts that prioritize both user experience and downstream reporting accuracy.
  • Lead the rollout of new features, overseeing technical documentation and training, while tracking system adoption metrics to ensure the tools are delivering the intended business value.
  • Architect scalable data structures and object relationships to maintain a strict "source of truth"; manage system permissions and data quality standards to ensure the integrity of all GTM analytics and forecasting.

Requirements

  • 6–10+ years in Business Systems, Sales Operations, or Revenue Operations within a high-growth SaaS environment. You have a proven track record of owning the tech stack for a scaling organization.
  • Deep expertise with Salesforce (admin configuration, automation tools, data model design, integrations). Strong functional understanding of Salesforce CPQ.
  • Experience supporting or managing tools like HubSpot, Gainsight, Outreach/Salesloft, Gong, Qualified, Starbridge or similar.
  • Proven experience architecting scalable processes across the revenue lifecycle.
  • Strong understanding of SaaS go-to-market motions: inbound/outbound, opportunity management, renewals, expansions, territories, forecasting, and compensation.
  • Ability to manage complex projects and drive cross-functional alignment.
  • Strong analytical mindset with a focus on data quality and system reliability.
  • Excellent communication skills, with the ability to translate business needs into technical solutions.
  • Salesforce certifications (Admin, Advanced Admin, Platform App Builder, CPQ) are a plus.
Benefits
  • 401K with an employer match
  • Health, dental, vision, life insurance, and short-term and long-term disability coverage.
  • Flexible spending account for health care and dependent care
  • Wellness Reimbursement
  • Work from Home Reimbursement
  • Flexible vacation policy
  • Parental leave program
  • Company Issued Laptop
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSalesforce CPQdata model designautomation toolsintegrationsdata structuresprocess flowchartstechnical documentationdata quality standardssystem permissions
Soft Skills
analytical mindsetcommunication skillscross-functional alignmentproject managementuser experience focusstakeholder engagementtraining oversightproblem-solvingstrategic thinkingROI prioritization
Certifications
Salesforce AdminSalesforce Advanced AdminSalesforce Platform App BuilderSalesforce CPQ