Panorama Education

Events

• Own end-to-end execution of assigned in-person events, including industry conferences, field activations, customer meetings, and partner collaborations.
• Manage event logistics such as vendor coordination (booth, swag fulfillment, catering), venue selection, registration, speaker management, invoices and billing, attendee communications, lead scanning, and onsite delivery.
• Own lead capture and delivery. Implement lead collection strategies, engagement tactics, data hygiene management and follow-up strategies in all events.
• Collaborate with marketing partners (demand generation, marketing operations, product marketing, campaigns, design) to ensure messaging, positioning, and campaign alignment.
• Maintain detailed timelines, run-of-show plans, event documentation, and communication workflows.
• Build and maintain templates, playbooks, and systems that scale event operations and support consistency.
• Track and analyze performance across assigned events, including registrations, attendance, engagement, lead volume and pipeline influence. Use HubSpot and Salesforce to track event-sourced leads through the sales funnel, measure pipeline contribution, and calculate ROI for each event investment.
• Create dashboards & insights: Develop recurring reports on key metrics (lead source, conversion rates, pipeline velocity by event type) and share recommendations with leadership to optimize future event planning.
• Work with MarketingOps and RevOps teams to configure event campaigns in Salesforce/HubSpot, set up lead routing, and ensure data hygiene.
• Partner with Sales and Client Partnerships to align on event goals, staffing needs, outreach plans, and follow-up execution.
• Evaluate potential hosted, virtual, and third-party events, assessing audience fit, pipeline opportunity, cost, and strategic value.

Events Marketing Manager

Client Partner

• Support a portfolio of small districts through relationship management and project execution.
• Help districts get started with Panorama, stay on track throughout the year, and renew their partnerships by delivering an excellent client experience.
• Manage onboarding and survey execution while building relationships with district leaders and supporting account renewal.

Associate Client Success Manager, East Region

Account Manager

• Own and Drive Renewal Cycles: Lead renewals for your assigned portfolio, understanding budget cycles, funding sources, and contract nuances to secure timely renewals and identify growth opportunities.
• Expand Panorama’s Impact: Actively pursue growth within existing accounts by identifying upsell opportunities, cultivating strategic relationships, and encouraging customer adoption of key product features.
• Engage Clients Strategically: Conduct executive business reviews, outcome reviews, and in-person meetings to reinforce Panorama’s value and drive retention.
• Develop and Execute Account Plans: Create and maintain comprehensive account plans, using KPIs to track client health, engagement, and adoption metrics.
• Collaborate Cross-Functionally: Partner with Sales, Customer Experience, Product and other teams to align on strategies that ensure consistent client satisfaction and retention.
• Ensure Data-Driven Client Success: Utilize metrics such as outcome reviews, customer adoption rates, and active user data to inform decision-making, prioritize account activities, and tailor client interactions.
• Maintain Proactive Communication: Log all key client interactions, document strategic goals, and ensure all actions and communications are aligned with Panorama’s client success framework.

Senior Account Manager

Platform Engineer

• Design and own the company's core AI infrastructure: the shared systems, integration patterns, and runtime environments that all AI-powered work is built on top of.
• Make the foundational decisions that others will depend on, including model selection and abstraction, orchestration patterns, data access layers, and deployment standards.
• Design the platform so teams can extend it on their own, without needing your involvement for every new use case.
• Build the operational layer teams need to trust what they've deployed: logging, evals, cost tracking, latency monitoring, and feedback loops.
• Design and build the company's agent framework and skill library, the reusable building blocks that teams reach for when automating workflows, connecting systems, or extending AI capabilities into new areas.
• Define the interfaces, contracts, and composition patterns that let squads build new agents and skills confidently without reinventing core infrastructure.
• Ensure the framework supports a range of complexities, from simple single-step automations to multi-agent workflows spanning systems and teams.
• Help internal teams go from 'we have an idea' to 'we have a working implementation' by providing the technical scaffolding, guidance, and support.
• Build the internal tooling, documentation, and onboarding paths that make the platform genuinely accessible to team members across the company.
• Create abstractions that lower the floor for AI development without boxing in the complex cases.
• Act as a technical partner to teams adopting the platform, helping them get unblocked, apply patterns correctly, and avoid pitfalls early.
• Partner with Product to surface where AI capabilities can remove friction, accelerate workflows, or unlock things internal teams don't yet know are possible.
• Maintain a feedback loop with internal customers so the platform evolves around how people actually work, not how the roadmap assumed they would.
• Define how the company evaluates, adopts, and evolves AI capabilities responsibly, establishing standards for safety, reliability, and quality that hold across teams.
• Partner with engineering leadership to align AI infrastructure with broader architectural direction and long-term system health.
• Contribute to org-wide technical discussions, bringing a platform and infrastructure lens to decisions that affect how AI work gets done across the company.

Staff Engineer, Agentic Developer Platform

Security Engineer

• Securing Internal AI Systems: Lead the security design for Panorama's shared AI infrastructure; own threat modeling for AI-specific risks; design controls for validating and auditing AI outputs; build security tooling.
• AI Tool and Integration Governance: Maintain the process for reviewing external AI tools and services; establish standards for integration of external models.
• AI Security Governance: Define Panorama's approach to AI security governance; work with leadership to align AI governance with data protection obligations.
• Partnership and Enablement: Work closely with engineers to embed security into the internal AI platform; translate security requirements into practical guidance.

Senior AI Security Engineer

Product Designer

• Shape and evolve core product experiences: Lead design efforts across new and existing product areas, creating experiences for educators and students that connect them with Panorama's data and insights and deliver immediate, meaningful value.
• Design AI-powered and AI-assisted experiences: Define AI-native features and design systems for human-agent collaboration, focusing on interaction models, workflows, and user experiences.
• Contribute to and evolve the design system: Define new components, design tokens, interaction patterns, and documentation; build production-ready accessible components with engineering; drive adoption and patterns for AI-native interactions across multiple products.
• Raise the bar on craft for the team: Lead by example through strong visual design, interaction design, and prototyping. Give thoughtful feedback, mentor designers, and help build a culture of high standards and continuous learning.
• Champion accessibility and inclusive design: Build WCAG 2.2 AA compliance into your process from the start. For Panorama, accessibility isn't a checklist, it's a reflection of our commitment to equitable tools for every educator.
• Lead discovery and research: Partner with Product to run user interviews, usability tests, and synthesis sessions, keeping educator and student needs at the center of product decisions.
• Communicate with clarity and conviction: Present design strategy and rationale to cross-functional stakeholders and senior leadership, articulating trade-offs and advocating for design decisions with evidence.

Events Marketing Manager

Associate Client Success Manager, East Region

Senior Account Manager

Staff Engineer, Agentic Developer Platform

Senior AI Security Engineer

Lead Product Designer