Paired

Product Designer

• Own end-to-end product design of the app alongside the Head of Design. From insight-led discovery and ideation, through to execution and post-launch iteration.
• Translate business goals and requirements into user-centred, emotionally resonant solutions that drive measurable impact across, engagement, retention and revenue.
• Bring delight to everything you do — whether that’s a micro animation, tasteful haptics usage, or by providing the user with something unexpected. You understand that these small details are the difference between good products and great ones.
• Identify new product features by deeply understanding our user’s needs and lead ideation with bold concepts and prototypes
• Collaborate on running lean research with our UX Researcher, quickly testing to validate ideas, de-risk assumptions and inform decision-making
• Use AI and generative tools to rapidly prototype and visualise future states.
• Articulate the value and potential of new product ideas through compelling narratives, and work hand-in-hand with developers to ship refined, high-quality UI.
• Raise the design bar by modelling high standards of craft and mentoring peers, while evolving Paired’s design system to ensure consistency at scale.

Lead Product Designer

Ecommerce

• Build and optimize Shopify product pages and landing pages focused on conversion
• Execute funnel strategies and iterate based on feedback and performance
• Use AI tools to generate images, page assets, and creative elements
• Collaborate with developers to implement technical updates and enhancements
• Rapidly test, refine, and improve page layouts, copy, and structure
• Move fast while maintaining clean, conversion-focused design

Shopify Expert, Funnel Builder

• Develop and lead multi-SKU ad creative across the customer journey
• Craft and test messaging angles, formats, and frameworks that drive conversions
• Use customer reviews, performance data, and market trends to prioritize concepts
• Regularly script the following:
• ○ VSLs (Video Sales Letters)
• ○ UGC and VO-led ads
• ○ Short-form scripts and hooks
• ○ Static ad copy/concepts
• ○ Motion briefs (GIFs, animations)
• Ensure each concept is emotionally resonant, platform-native, and conversion-optimized
• Participate in review rounds with our in-house producer/editor team
• Provide clear, constructive feedback to elevate quality and align with brand tone
• Join weekly syncs with our internal creative and growth team
• Collaborate on creator casting and brief development (we use Insense)
• Recommend and help iterate on workflow improvements and testing strategy

DTC Creative Strategist – Ecommerce

Business Development Rep

• Own the full-cycle sales process, from lead sourcing and outreach to pitching and closing enrollments.
• Independently research, identify, and build lead lists targeting parents, private school contacts, and enrichment coordinators.
• Execute outbound outreach via LinkedIn, email, and relevant online communities to generate qualified conversations.
• Engage prospects, address objections, and guide them through the decision-making and enrollment process.
• Track outreach activity, pipeline, and conversions using CRM or tracking tools.
• Continuously test, refine, and improve messaging, targeting, and outreach strategies based on response and conversion data.
• Provide regular updates on sales activity, pipeline health, and closed revenue.

Business Development Executive

Account Executive

• Own retention strategy a range of high-growth DTC brands
• Strategize, build and optimize full lifecycle systems
• Lead client strategy calls and oversee all retention performance
• Guide internal teams on execution and campaign production
• Spot gaps, bring ideas, and push the work forward

Account Director

Copywriter

• Write engaging, conversion-focused email copy for DTC eCommerce brands
• Develop campaigns for promotions, product launches, newsletters, and announcements
• Create and optimize lifecycle flows (welcome, abandoned cart, post-purchase, win-back, etc.)
• Collaborate with designers and marketers to align copy with visuals and strategy
• Adapt tone and messaging based on brand voice and audience segments
• Review performance data and iterate on copy to improve open rates, CTR, and revenue
• Maintain consistency and quality across all email communications

Email Copywriter

Executive Assistant

• Research and secure housing options for blitz trips, book flights using cash and/or points and plan travel logistics and find cost-effective deals
• Manage the majority of bookkeeping tasks using **QuickBooks Online**
• perform weekly manual payroll reviews to ensure accuracy and maintain organized financial records and flag discrepancies
• Assist with onboarding new sales reps
• Conduct research and report findings as requested
• Communicate with partner companies and internal reps to keep alignment
• Maintain a daily blitz performance tracking spreadsheet (sales by rep)
• Manage and update a master contact list as a central point of reference
• Join Zoom calls when needed
• Take detailed notes and summarize key takeaways
• Occasionally attend calls on behalf of the team and report back
• Participate in group chats to help keep communication organized

Executive Assistant – Operations

• Handle inbound phone calls, text messages, and emails from residential prospects
• Sell subscription-based window cleaning services (B2C)
• Close deals in a short sales cycle, often in a single call
• Maintain accurate pipeline tracking and lead follow-up
• Respond promptly and professionally to all inbound inquiries
• Meet or exceed monthly sales and revenue targets

Inside Sales Representative, B2C – Home Services

• Manage leases, renewals, move-ins/move-outs, resident info sheets, and documentation in Rent Manager
• Run and track background and credit checks; record approvals/denials per Fair Housing guidelines
• Maintain complete, audit-ready resident files and support HUD, state, and park-level compliance
• Post rent, utilities, late fees, and one-time charges; assist with utility billing setups
• Identify and flag NSFs, delinquencies, and billing discrepancies; coordinate corrections with accounting
• Create, update, and track work orders in Rent Manager; upload invoices, notes, photos, and maintenance hours
• Prepare weekly and monthly reports (occupancy, delinquencies, move-ins/move-outs, leasing pipeline)
• Validate data accuracy across Rent Manager and Google Sheets; flag exceptions, trends, and risks
• Serve as back-office support for Community Managers; communicate via Slack and email and escalate issues with documentation

Real Estate Virtual Assistant

Project Manager

• Oversee and manage end-to-end content production (videos, thumbnails, revisions, deadlines)
• Keep production moving and unblock team members when issues arise
• Track progress across all channels and ensure nothing falls through the cracks
• Enforce quality standards, workflows, and deadlines
• Make fast, practical decisions in a high-volume environment
• Coordinate and manage ~23 contractors and stakeholders

Project Manager – Media Production

Customer Support

• Respond to customer inquiries via **email and live chat** (primary channels)
• Handle order-related issues: shipping, returns, refunds, exchanges
• Assist with product questions and general brand inquiries
• Troubleshoot customer issues and escalate when needed
• Maintain accurate documentation and internal notes
• Follow CS workflows, macros, and brand tone guidelines
• Meet response time and customer satisfaction targets

Implementation Specialist

• Collaborating with tax consultants and legal teams to implement tax planning strategies effectively.
• Reviewing and preparing tax-related documents to ensure compliance with state and federal regulations.
• Conducting research on tax laws and issues that may impact client tax strategies.
• Assisting clients throughout the implementation process to ensure successful execution of tax plans.
• Maintaining up-to-date knowledge of tax law changes and best practices.
• Liaising with clients to gather necessary documentation and answer inquiries regarding the tax planning process.
• Providing exceptional customer service and support to clients and stakeholders.
• Utilizing paralegal skills to draft legal documents and reports related to tax planning.

Tax Planning Implementation Specialist – Paralegal Focus

Social Media Manager

• Manage relationships with influencers, including outreach, vetting, scheduling visits, and campaign coordination
• Identify, research, and reach out to new influencers aligned with brand values and audience
• Support influencer campaigns from planning through execution
• Manage posts, stories, comments, and DMs across: Instagram, TikTok, Facebook, YouTube
• Ensure content is published consistently and aligned with brand voice and quality standards
• Manage and optimize Google Business Profile
• Publish weekly posts
• Monitor and respond to reviews
• Ensure listings remain accurate and optimized
• Provide basic weekly reporting on social media and influencer performance
• Track engagement, growth, and campaign activity
• Flag insights, opportunities, or issues proactively

Social Media and Influencer Coordinator

Content Creator

• Create 6 final thumbnails per month (with additional draft concepts as needed)
• Write titles, descriptions, tags, and chapters for long-form videos
• Produce 5 Shorts per week, including writing hooks for Shorts/Reels
• Schedule, publish, and manage YouTube content
• Post Shorts to YouTube and Instagram
• Maintain a simple content calendar
• Reply to YouTube comments and engage with the community
• Review performance metrics (CTR, retention, watch time)
• Track early baseline metrics and identify trends
• Analyze existing content formats and suggest improvements
• Monitor audience questions and feedback
• Surface content ideas from comments and engagement data
• Research Pokémon TCG topics and trends
• Identify high-signal themes (sets, cards, market narratives)
• Propose A/B testing ideas as the channel grows
• Light Reddit participation (sharing YouTube links and engaging in comments)

Lead Product Designer

Shopify Expert, Funnel Builder

DTC Creative Strategist – Ecommerce

Business Development Executive

Business Development Executive

Account Director

Email Copywriter

Executive Assistant – Operations

Inside Sales Representative, B2C – Home Services

Real Estate Virtual Assistant

Project Manager – Media Production

Customer Support

Tax Planning Implementation Specialist – Paralegal Focus

Social Media and Influencer Coordinator

Part-Time YouTube Channel Manager – Content Creators