Omega Institute for Holistic Studies

IT Support

• Provide technical assistance and support for incoming questions and issues related to computer systems, phone systems, and printers
• Identify and organize support tickets according to priority
• Communicate with staff about the status of their support tickets
• Assist with fieldwork and repairs as requested
• On-board new employees and train users on MS Office applications
• Other duties as required by the Supervisor

Video Editor

• Prepare camera and lighting gear for film shoots, disassemble and organize gear for storage.
• Operate B camera during film shoots.
• Organize media assets across internal server, Cloud based storage and external hard drives.
• Responsible for the safe transfer and storage of all footage.
• Ensure equipment is charged and properly stored before and after every shoot.
• Operate and maintain proper levels and calibration of cameras, recorders and other production equipment.
• Other duties as required by Supervisor.

Video Production Staff

Manager

• Hold Manager position with all duties of Guest Services Manager
• Responsibly for security of campus and able to respond to any crisis as they arise
• Be available for and respond to all radio calls during entire work period
• Answer and respond to all emergency situations
• Ensure the safe care of all individuals, as necessary
• Operation of a motor vehicle
• Enforce all staff guidelines and policies including noise, drinking/smoking, etc.
• Act as contact person for all 911 emergency calls
• Coordinates the night radio/campus patrol team
• Be visible on campus between the hours of 5pm and 11pm
• Act as a representative of Omega during any/all issues that may arise: storms, power outages, noise, housing issues, etc.
• Work in a constant state of alertness and act in a safe manner
• Other duties as required by the Supervisor

Manager on Duty

Events

• Provide excellent service to Omega’s faculty ensuring that their workshops run smoothly and seamlessly.
• Preparation of classroom supplies, binning same for delivery by crew to each classroom.
• Organization and maintenance of the supply closet.
• Providing general, administrative assistance to the Event Services Manager and field assistance to the Production Crew as needed.
• Operation of a golf cart and two-way radio.
• Preparation of faculty welcome packets including: Campus Schedules, personalized schedules, workshop rosters, guest room keys, badges, etc.
• Greeting/welcoming faculty as they arrive on campus, personally escorting them to their guest room and including a short orientation tour (via golf cart) for faculty who are new to Omega.
• Provide occasional water service to faculty during their program.
• Copy jobs.
• Track incoming packages and coordinate their deliver to the appropriate classroom.
• Input post-event notes.
• Preparation of faculty schedules and assisting Production Manager with campus schedules.

Event Services, Faculty Support Assistant

• Create an environment of compassionate service, welcoming hospitality
• Follow and enforce New York State Department of Health codes, as well as, all HACCP regulations for storage and cooling
• Manage and support Cafe production and maintenance in all areas
• Assist in menu development
• Maintain and operate Point-of-Sale system, and assist in the creation of updates for special programs
• Assist in all areas of Cafe production, including an active participation in carrying out the duties of individual staff
• Maintain an active knowledge of all aspects of the menu, including purveyors, ingredients and available choices
• Attend regular department meetings
• Maintain personal safety and manage the safety of others while working around knives, equipment with moving blades, open stovetop flames, hot oven, steam and oil
• Maintain all inventory - both sale items and dish inventory, including monitoring loss or breakage and anticipating needs for special events
• Review deposits and deliver to Accounting daily
• Assist Manager to create weekly schedule that adequately and efficiently meets Cafe needs
• Keep Cafe Staff informed around seasonal trends, upcoming Cafe, Omega Food & Beverage and general Omega happenings, and any protocol changes
• Maintain and respect health boundaries with managers, coworkers, program participants and community members
• Hold space for staff ideas and feedback and encourage connection and interaction between staff members
• Integrate Omega's core values and manager feedback into work performance
• Familiarize staff with, embody and consistently enforce Omega Food & Beverage policies and procedures
• Provide welcoming and expedient service to all patrons
• Lead by example
• Prioritize the service experience
• Hold staff accountable to their roles and provide regular feedback

Cafe Assistant Manager

• Assist the Wellness Center Manager in the daily operation of the Wellness Center, including provider coordination, reservations, facilities, and guest services.
• Coordinate onboarding, scheduling, orientation, and ongoing support of wellness providers; maintain accurate provider records, credentials, and skill profiles for booking purposes.
• Review and adjust bookings to ensure appropriate room assignments, equipment availability, provider workload balance, and optimal utilization.
• Serve as a liaison between providers and the Wellness Center; communicate scheduling needs, operational updates, and policy expectations.
• Monitor provider performance and operational activity; document observations and communicate concerns to the Manager in a timely manner.
• Support reservations and customer service operations, including staff training in booking systems, service offerings, and customer service standards.
• Review guest volume, workshop schedules, and campus activity to support effective scheduling and service delivery.
• Respond to guest concerns, complaints, and no-shows in accordance with established procedures.
• Process Point of Sale (POS) transactions accurately, including services, upgrades, retail sales, and gratuities.
• Oversee Wellness Center facilities to ensure treatment rooms, common areas, and support spaces are clean, stocked, safe, and operational.
• Monitor and coordinate facility maintenance needs and communicate repair issues to the Manager.
• Monitor inventory and usage of linens, supplies, products, and equipment; ensure proper stocking, storage, and maintenance.
• Maintain working knowledge of wellness services and modalities to support scheduling, equipment use, and provider needs.
• Supervise and support Wellness Center staff and providers across multiple facilities and treatment rooms.
• Utilize Cenium and related systems to manage bookings, schedules, communications, and operational records.
• Uphold wellness policies, confidentiality requirements, and professional standards of conduct.
• Perform additional duties as assigned in support of Wellness Center operations.
• Other duties as assigned by Supervisor.

Wellness Center Assistant Manager

• Lead by example; familiarize staff with, embody, and consistently enforce Food & Beverage policies and procedures.
• Integrate Omega’s core values and manager feedback into work performance.
• Assist and oversee the training of Dining Hall staff to the standards set by Food & Beverage management.
• Regularly run shifts in an exemplary fashion to facilitate ongoing training of Shift Leaders and reinforcing Food & Beverage standards to staff.
• Provide regular feedback to shift leaders, servers, greeters, and dishwashing staff, and hold space for staff ideas and upward feedback.
• Attend the weekly Food & Beverage Manager Meeting and any mandatory meetings.
• Communicate matters pertaining to staff, guests, maintenance, and inventory to Food & Beverage Management.
• Maintain and respect healthy boundaries with managers, coworkers, program participants and community members.
• Tend to routine maintenance and deep cleaning.
• Keep Food & Beverage staff informed around seasonal trends, upcoming Food & Beverage and Omega happenings, and any policy/procedure changes.
• Prioritize the Dining Hall service experience.
• Maintain current knowledge of Dining Hall inventory.
• While on shift, the Assistant Manager’s responsibilities include: Tend to the Dining Hall phone line and radio.
• Being present on the floor during meal service, attending to guests’ needs at all times.
• Tending to routine stocking in Back of House area, and paper products.
• Tending to special event pick-ups, reserved and silent seating, and any other special event set-up.
• Anticipate and address specific dining hall needs for the day.
• Communicate significant shift happenings and staff needs to the Dining Hall Manager via email.
• Other duties as assigned by Supervisor.