IT Support
Omega Institute for Holistic Studies
full-time
Posted on:
Location Type: Office
Location: Rhinebeck • New York • United States
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Salary
💰 $0 - $26 per hour
About the role
- Provide technical assistance and support for incoming questions and issues related to computer systems, phone systems, and printers
- Identify and organize support tickets according to priority
- Communicate with staff about the status of their support tickets
- Assist with fieldwork and repairs as requested
- On-board new employees and train users on MS Office applications
- Other duties as required by the Supervisor
Requirements
- 2+ years of IT experience
- Experience with PCs and Macs
- Good working knowledge of MS Office applications
- Strong aptitude with personal computers, both PC and Mac, Spyware removal, virus protection and system upgrades
- Good written and oral communication skills
- Strong customer service skills
- Ability to follow detailed instructions
- Team player
- Alignment with Omega's mission, goals, and core values.
Benefits
- One delicious meal during each work shift
- Access to Omega’s staff benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT experienceMS Office applicationsPCsMacsSpyware removalvirus protectionsystem upgrades
Soft Skills
written communicationoral communicationcustomer serviceability to follow instructionsteam player