Nutrafol

Clinical Research

• Develop and manage study timelines, budgets, and resource plans
• Coordinate with internal stakeholders (e.g., product, regulatory, marketing, data) to align study objectives with business goals
• Proactively identify risks and implement mitigation strategies
• Author core clinical study documents, including protocols, informed consent forms (ICFs), and case report forms (CRFs)
• Lead full study lifecycle execution from startup through closeout.
• Prepare and manage IRB submissions, amendments, and continuing reviews
• Ensure studies are conducted in compliance with GCP and applicable regulatory and ethical guidelines
• Design and oversee clinical data systems, including EDC and eTMF

Senior Clinical Research Manager

Marketing

• Measurement & modeling — provide senior support across the full portfolio: MMM, MTA, incrementality testing, website analytics, CM360 reporting, and growth journey analytics. Lead the technical implementation of MTA 2.0, partnering with the team that owns strategy and roadmap.
• Methodology & rigor — pressure-test assumptions, validate outputs, and guide reconciliation across measurement approaches so stakeholders know which signal to trust for which decision. Bring clarity to complex methodological questions, including privacy-resilient measurement.
• AI & advanced analytics — apply ML, statistical modeling, and AI (including LLM-based workflows and modeled conversions) to improve measurement quality, speed, and scalability.
• Mentorship — develop team members on measurement craft, modeling depth, and data science methods. Build advanced analytics capability within the function over time.
• Cross Functional Communication — translate technical measurement outputs into clear language for marketing, finance, and executive audiences. Support the team's credibility in cross-functional forums.

Senior Director, Marketing Analytics – Media Analytics Focus

IT Support

• Respond to employee issues and tech support requests. Provide backup coverage to your team as needed.
• Make recommendations and implement a highly secure infrastructure environment & architecture.
• Develop consistent, clear processes & procedures to reduce errors in execution.
• Maintain IT policies and vendor relationships while delivering on quarterly IT objectives
• Evaluate emerging technologies to advance our IT infrastructure and scalability as Nutrafol grows.
• Set-up and manage a help desk ticketing system to assist employees with various issues spanning AV, computer software, mobile devices, network connectivity, G-suite, etc.
• Partner with People Ops/Talent Acquisition to create best practices related to onboarding/offboarding employee equipment & tech platform needs.
• Brief and update the Executive team regularly on all IT related matters.
• Control access to various cloud-based solutions and assist in the procurement of new systems to improve employee satisfaction and efficiency.
• Coordinate and perform maintenance and provide ongoing support for all of Nutrafol’s infrastructure environment.
• Provide oversight on system access and enforce standard security principles as defined by the company.
• Manage all vendor relationships related to computers, software, and security.
• Manage internet/network, conference room AV, and other systems to keep the office space running efficiently.
• Procure and manage computers, monitors, and accessories for all employees and manage efficient reuse of older equipment.

IT Manager

Director

• Define and maintain north star metrics and KPI hierarchies across the business
• Establish standardized measurement frameworks for key initiatives (growth, retention, product, channels)
• Partner with leadership to translate business goals into clear success metrics, guardrails, and OKR alignment
• Require that all major initiatives are defined by clear success metrics, KPI structures, and measurement plans prior to execution
• Establish and enforce enterprise metric governance, including ownership, definitions, and change management
• Define clear accountability for metric integrity across teams and systems
• Serve as the central authority for metric definitions and measurement standards across the organization
• Ensure consistent application of metric definitions across reporting, planning, and decision-making
• Design measurement outputs for decisions, not just visibility
• Build KPI trees and diagnostic frameworks that enable root-cause analysis and action
• Translate performance into clear narratives, tradeoffs, and recommendations for leadership
• Reduce reliance on custom analysis through reusable frameworks and standardized logic
• Partner closely with Data Engineering leadership to align measurement frameworks with underlying data architecture and platform capabilities
• Ensure measurement frameworks are embedded into core data models and systems
• Shift the organization away from dashboard-centric reporting toward faster, more dynamic insight delivery
• Partner on the adoption of modern technologies (AI, automation, self-serve interfaces) to improve speed and accessibility of insights
• Ensure measurement use cases are clearly defined and prioritized to inform technology investments
• Introduce self-serve measurement experiences that minimize reliance on analyst-driven workflows

Senior Director, Enterprise Measurement

Supply Chain

• Long-Term Planning (Rolling 12-15 months) - Update monthly MRP file
• Reconcile inventory and ensure data accuracy with all supplier and manufacturer inventory and movement reports.
• Reconcile and adjust production based on supplier feedback. Roll over anything that did not ship in M-1 or remove anything that shipped early.
• Determine and maintain optimal safety stock and reorder parameters based on target days on hand, vendor lead times, transit times, and warehousing capacity. Place and manage POs accordingly.
• Determine long-term outlook for dual sourced components and component vendor changes.
• Identify and troubleshoot any risks with the supplier.
• Manage and own total inventory $s and DOH landing month over month to achieve targets determined by leadership.
• Short-Term Planning (Rolling 3 months) - Monitor material availability in our entire network and proactively mitigate supply risks at each of our vendors
• Develop a tracker that reviews component shortages by vendor and create a shipment schedule with each supplier based on the production plan.
• Identify any risks in supporting the short-term plan and provide feedback accordingly to the manufacturer for production scheduling.
• Drive priorities with the supplier based on business needs and production schedules.
• Optimize shipments from the supplier to the manufacturer/warehouse to limit warehousing and freight costs.
• Work with manufacturer and raw material planner to determine bulk availability risks that may impact the FG packaging plan.
• Vendor Management: Partner with suppliers to manage lead times, capacity, and continuity of supply. Partner with manufacturers to manage ordering cadence, capacity limitations, and production schedules. Work with vendors to improve their reporting so it works for you. Manage and track rebates for component vendors.
• Inventory management: Track component inventory health, aging, and excess/obsolete risks. Partner with the supplier, manufacturer, and quality to resolve quality issues on components and packaging. Determine the impact to your plan and create a mitigation plan.
• Launches, Reformulations, Renovations: Support artwork changes, reformulations, and packaging transitions. Manage FG code changes, BOM changes, and new launch integration into the catalog. Guide end to end with all vendors. Partner with Product Development, Procurement, Demand Planning, and the suppliers to determine milestone dates (artwork release, PPS approval, first order timing, etc.) to support the transition plan. Communicate and track any risks and liabilities based on the transition plan for components.
• S&OP: Support S&OP processes with supply insights and scenario planning. Review fluctuations in demand and validate the demand with the demand planning team if needed. Communicate risks, constraints, and opportunities to stakeholders.
• Data and Process Optimization: Analyze planning data to identify trends and improvement opportunities. Support D365 transition. Maintain master data accuracy in the ERP and MRP. Find opportunities to streamline processes through existing reporting and data. Drive continuous improvement in planning processes and systems.
• Key Performance Indicators (KPIs): Service Level / OTIF, Inventory DOH & Value targets, Obsolescence & Write-Off Reduction, Supplier Performance Metrics, Supply Adherence

Supply Chain Manager

• Align end-to-end supply chain execution, including procurement, planning, and production to ensure an effective cost of goods
• Drive demand planning and inventory management to balance customer experience, working capital, and forecast accuracy
• Lead procurement execution, including supplier selection, negotiation, contract management, and cost optimization initiatives
• Develop strong supplier partnerships to mitigate risk through supplier diversification, compliance, and robust business continuity plans
• Foster cross-functional collaboration with Marketing, Commercial, Finance and R&D teams to ensure strict compliance with FDA, OSHA, cGMP, and other industry standards.
• Define and deliver critical performance measures to include: inventory days, supplier OTIF, production attainment, etc.
• Support the development and execution of long-term continuous improvement activities across the organization such as S&OP launch and next generation planning technology implementation
• Lead, develop, and scale high-performing supply chain and procurement teams, enabling a collaborative and effective working environment
• Support the development of a system wide lifecycle management process across, beginning with item creation through discontinuation
• Ensure compliance with regulatory requirements, trade regulations, and ethical standards in all supply chain activities

VP, Supply Chain

Operations

• Monitor and maintain the accuracy and completeness of data within Salesforce and Tableau
• Conduct regular data audits and investigations to identify and resolve discrepancies
• Support the review and distribution of daily, weekly, and quarterly performance reports
• Assist in the optimization and maintenance of goal-setting and quota methodologies
• Support the administration and tracking of incentive compensation plans
• Maintain and improve territory alignment and allocation processes
• Support the data exchange process with external customers and partners
• Assist in the design and enhancement of field-facing reports and dashboards
• Support field communications in partnership with Sales Operations leadership
• Partner cross-functionally with Finance, Operations, and Marketing on business planning and operational calendar activities
• Help maintain and improve tools that allow field teams to plan, execute, and track performance
• Serve as a reliable resource for field reps and managers on operational processes and system questions
• Coordinate and support recurring Sales Operations rhythms including team meetings, business reviews, and planning cycles
• Assist in preparing presentations, recaps, and materials for leadership meetings and QBRs
• Track and follow up on open action items and project deliverables across the Sales Ops team
• Help onboard new field reps by coordinating system access, tools, and operational resources
• Manage and maintain shared documentation, process guides, and operational playbooks
• Support vendor coordination and assist with tracking contracts, invoices, and purchase orders
• Assist leadership with ad hoc research, analysis, and special projects as needed