Nivoda

Data Analyst

• Analyze fulfilment workflows to identify bottlenecks and propose data-backed solutions
• Design, build, and maintain automated dashboards tracking key fulfillment KPIs
• Independently write and own complex SQL queries to analyze large fulfilment datasets
• Identify trends, anomalies, and generate clear insights from fulfilment data
• Partner with Operations, Logistics, Product, and Data teams for decision-making support
• Work with Data Engineers to ensure fulfillment data is clean and scalable
• Monitor data integrity and resolve discrepancies to maintain trust in reporting
• Track key fulfilment KPIs and proactively flag issues and anomalies
• Use AI tools to accelerate analysis and automate tasks

Data Analyst – Fulfilment

Business Analyst

• Analyze fulfilment workflows to identify bottlenecks and propose data-backed solutions
• Design, build, and maintain automated dashboards tracking key fulfillment KPIs
• Independently write and own complex SQL queries to extract, transform, and analyze fulfilment datasets
• Proactively identify trends, anomalies, and opportunities within fulfilment data
• Partner closely with Operations, Logistics, Product, and Data teams to provide analytical support
• Work with Data Engineers to ensure fulfillment data is clean and scalable
• Monitor data integrity across fulfilment systems
• Track key fulfilment KPIs and flag performance deviations
• Use AI tools to accelerate analysis and automate repetitive tasks

Business Analyst – Fulfilment

Controller

• Support the month-end close process
• Handle non-product bill bookings and payments
• Perform bank and vendor reconciliations
• Ensure accurate TDS deductions
• Assist in preparing audit documentation
• Execute the monthly close calendar; post depreciation entries, review accounts
• Support the controller team in delivering accurate trial balances and supporting schedules
• Help investigate variances and flag discrepancies for resolution
• Book non-product vendor bills accurately and in a timely manner
• Verify GST details on vendor invoices and ensure TDS applicability is assessed before booking
• Process vendor payments after due verification and approvals; maintain a payment tracker
• Ensure proper coding of expenses to the correct GL accounts and cost centres
• Perform bank reconciliations on a regular basis and follow up on outstanding items
• Carry out vendor/supplier reconciliations; identify and resolve mismatches in a timely manner
• Reconcile petty cash and credit card statements
• Deduct TDS on applicable payments as per the Income Tax Act
• Maintain accurate TDS workings and ensure deductions are correctly reflected in the books
• Coordinate with the tax team to ensure vendor PAN verification and compliance before processing payments
• Prepare and organise documentation for statutory audits, tax audits
• Respond to auditor queries and provide supporting schedules, vouchers, and ledger extracts
• Assist in maintaining a well-organised digital filing system for all financial records

Accountant, Controllership

Financial Planning and Analysis

• Build and maintain cohort models across customers, suppliers, product lines (jewellery, diamonds, gemstones) and regions.
• Decompose growth into rate and base effects (new vs. existing, price vs. volume, mix shifts, FX) so we know which lever is doing the work.
• Produce the analytics that determine where we lean in, where we cut, and where we wait.
• Partner with Sales, Account Management, Marketing and RevOps to build the operating cadence: pipeline math, conversion rates, ramp curves, productivity per rep, CAC and LTV by segment.
• Identify where the GTM machine is leaking efficiency and work with the team to fix it.
• Build the business cases for hiring, territory expansion, TAM/SAM/SOM, pricing changes and new GTM motions.
• In partnership with / by leveraging the Finance teams AI agents, own the core management reporting pack: recurring KPI read-outs, monthly P&L and KPI commentary, and quarterly business reviews.
• Build and maintain the company-wide reporting that goes to the team in our all-hands and async updates.
• Maintain and improve our short-term forecasts and the annual operating plan, in partnership with department leads.
• Be the finance partner across cross-functional projects, bringing rigour without slowing the team down.
• Use Anthropic’s Claude platform for analysis, modelling and reporting automation.

FP&A Associate

Manager

• Own the EMEA number - set the regional plan, run the cadence (weekly forecast, monthly P&L, quarterly review), and close the gap to plan when it opens.
• Lead and develop the regional Sales organization across EMEA. Hire the leadership bench, raise the performance bar, and make the difficult people decisions where needed.
• Approve enterprise deal structure, pricing exceptions, and non-standard terms within defined thresholds; escalate thoughtfully above threshold.
• Partner with Marketing to reallocate regional spend against channel ROI, protect CAC payback, and ensure pipeline coverage by segment and sub-region.
• Drive regional fulfillment performance - reduce PDD breach rate, cut cost-to-serve, and protect the customer delivery experience in Antwerp-out, DDP-in-EU, and UK-in routes.
• Represent the regional customer in roadmap discussions; translate commercial and operational pain points into prioritized product input.
• Coordinate with the Americas and APAC regional leaders to maintain global commercial consistency while retaining the regional autonomy needed to win.
• Communicate clearly and often with the executive team - no surprises on the number, the team, or the customer.

General Manager, EMEA

Full-stack Engineer

• Design, implement, and maintain fullstack features for high-performance, customer-centric experiences across the Nivoda platform, ensuring scalability, reliability, and security.
• Build and iterate on frontend interfaces that are fast, accessible, and delightful to use.
• Ensure adherence to best practices, coding standards, and quality guidelines throughout the development lifecycle.
• Collaborate with product managers, architects, and stakeholders to define technical requirements and translate business needs into technical solutions.
• Debug and resolve complex technical issues, providing timely support to internal teams and external customers.
• Collaborate with cross-functional teams to identify and prioritize customer requirements and feedback.
• Mentor junior developers and improve the quality of engineering work in the broader team.
• Actively participate in discussions to improve the overall customer experience on the Nivoda platform.

Fullstack Engineer

Solutions Engineer

• Own the end-to-end integration between Nivoda's platform and NetSuite — design, build, deploy, monitor, and maintain.
• Diagnose and fix the existing NetSuite integration issues, ensuring data accuracy and reliability across the financial pipeline.
• Build automated data flows that push and pull financial data between Nivoda's platform and NetSuite, eliminating manual processes.
• Collaborate closely with the Finance team and key stakeholders to understand requirements and translate them into robust engineering solutions.
• Design and implement monitoring, alerting, and testing to proactively catch integration failures before they impact the business.
• Work within Nivoda's existing tech stack (Node.js, AWS, Docker, Kubernetes, CI/CD pipelines) to deliver scalable, maintainable solutions.
• Proactively reach out to stakeholders when you need clarification, you don't wait for answers, you go find them.
• Take ownership of the integration roadmap, working with the Product and Engineering Managers to balance data correctness and accuracy with coverage for new product flows and attributes.
• Contribute to engineering best practices: code reviews, documentation, and raising the bar for the team.
• Be the go-to person for anything at the intersection of financial systems and Nivoda's platform.

Finance Integrations Engineer

Data Scientist

• Build growth and opportunity models
• Find growth opportunities
• Support experimentation and measurement
• Build practical data science workflows
• Drive action

Growth Data Scientist

Salesforce Developer

• Own back-end Salesforce development: Write high-quality Apex code (classes, triggers, controllers) and manage complex Flows and process automation across all Salesforce clouds.
• Design custom UI components: Build Lightning Web Components (LWC) to create bespoke user interfaces that improve team efficiency beyond standard page layouts.
• Manage technical debt: Perform regular code reviews and refactor legacy Apex or redundant Flows to ensure the system stays within Salesforce governor limits and remains performant.
• Manage platform quality: Lead all quality assurance (QA) testing, debugging, and bug fixing to maintain a stable, error-free environment.
• Lead the Shopify integration: Own the end-to-end synchronisation of Shopify data and invoices into Salesforce ahead of the mid-May launch.
• Snowflake collaboration: Partner with the Senior Data Engineer to manage data streams between Snowflake and Salesforce, specifically architecting for Large Data Volumes (LDV).
• Enable advanced reporting: Pull revenue and order statistics from Snowflake into Salesforce to enable robust, real-time dashboarding and reporting for leadership.
• System monitoring: Build robust logging and alerting frameworks for all external APIs to catch and resolve synchronisation failures before they impact the business.
• Scale with RevOps: Work in agile sprints to manage custom objects and schema changes across Sales Cloud and Marketing Cloud.
• Standardise core processes: Implement global value sets, standardised pipeline stages, and automated lead tagging linked directly to marketing channels.
• Identify improvements: Proactively audit the Salesforce setup to identify gaps and propose architectural improvements without waiting for direction.
• DevOps & Governance: Establish version control (Git) and CI/CD deployment pipelines to move away from manual changes and ensure safe, audited releases.
• Transition from Agency: Act as the primary internal expert to successfully transition the platform away from the current outsourced agency.
• Comprehensive Documentation: Create and maintain technical documentation, data dictionaries, and architectural diagrams to ensure maintainability and smooth team handovers.
• Internal Advisory: Act as the "Internal Architect" to advise on build-vs-buy decisions regarding third-party AppExchange tools and middleware.