Nexi Group

QA Engineer

• Develop and maintain QA frameworks for compliance processes, ensuring effectiveness and consistency.
• Validate the design and operational effectiveness of AML monitoring systems and transaction screening tools.
• Review compliance-related KPIs and ensure continuous improvement.
• Develop procedures and policies and help in implementation
• Stay updated on BoG directives, PSD2 requirements, and Group compliance standards.
• Prepare reports to be presented to senior management, other stakeholders and regulatory bodies.
• Work closely with AML, Risk, IT Security, and Operations teams to ensure integrated compliance controls.
• Provide guidance and training on compliance audit methodologies and QA best practices.

Regulatory Compliance – Quality Assurance Specialist

Sales

• Building and managing customer relationships
• Identifying new business opportunities
• Working with complex sales cycles and multiple stakeholders
• Collaborating closely with product, marketing, and delivery teams
• Helping merchants grow through innovative payment solutions

Sales Opportunities – Payments

DevOps Engineer

• management, optimisation, and maintenance of CI/CD pipelines (Git, Jenkins, GitLab, Bitbucket, Azure DevOps, etc.)
• administration and governance of software repositories and project management tools.
• development and maintenance of container-based architectures (Docker, Kubernetes, OpenShift)
• advanced technical support for internal teams and business-critical applications
• migration of applications and infrastructure from on-premises to containerised and cloud-ready environments
• integration of monitoring & metrics systems (Prometheus, Splunk)
• security analysis and support in vulnerability management, policies and hardening
• configuration and management of operating systems (Linux, Windows Server) and databases (MySQL, MSSQL, DB2, Oracle, MongoDB, Redis).
• ability to support development teams thanks to experience as a full-stack developer.

Director

• Drive product adoption, penetration, and merchant satisfaction across Nordic markets in partnership with regional sales leadership.
• Capture Nordic payment market dynamics, competitive movements, and merchant needs. Translate these into prioritized requirements that influence global roadmaps.
• Ensure global products meet local market regulations and work effectively in Nordic markets. Coordinate regional adaptations for payment methods, merchant portals, and market-specific needs.
• Provide product training, RFP support, and technical consultation to help close deals.
• Own demand planning across all product towers, ensuring development capacity aligns with priorities and ROI opportunities.

Product Director

Manager

• Operational responsible for the day-to-day relationship with international Banks
• Acting as primary customer facing representative
• Being key responsible for the day-to-day deliverable to a German Tier 1 bank
• Participate in a team constellation where roles and responsibilities are clearly defined and agreed
• Chair and schedule customer operational meetings
• Maintain customer documentation
• Fulfilment/delivery of SLA
• Manage SLA reporting
• Support the invoicing process
• Handle customer complaints together with Key Account Manager
• Handle boundary issues related to existing SLA (i.e. what included/not included in service)
• Execute internal projects which improve collaboration and customer experience
• Responsible for handling customer service request/change request, including facilitating creation of the business case, customer approval, follow up and invoicing
• Arrange and execute meetings with the line organization to ensure focus/escalation on backlog of Incidents, Problem, Changes and service request/change request

Service Delivery Manager

• Identifiera och vinna nya SMB-kunder i Sverige.
• Driva hög säljaktivitet med fokus på snabba avslut.
• Äga hela säljprocessen, från första kontakt till signerat avtal.
• Ta ansvar för dina intäktsmål och leverera resultat.

Member of Frontbook Sales

Customer Support

• Handle customer inquiries via calls, emails, and chats about acquiring or technical products.
• Provide technical support for card terminals and self-service portals.
• Manage administrative tasks such as updating customer details and resolving invoice-related questions.
• Collaborate with internal and external teams to ensure smooth operations.
• Use CRM, ERP, and other systems to assist customers effectively.

Customer Care Agent, SME Services, Danish

• Handle customer inquiries via calls, emails, and chats about acquiring or/and technical products.
• Provide technical support for card terminals and self-service portals.
• Manage administrative tasks such as updating customer details and resolving invoice-related questions.
• Collaborate with internal and external teams to ensure smooth operations.
• Use CRM, ERP, and other systems to assist customers effectively.

Customer Care Agent, SME Services, Swedish

Account Executive

• Connecting with our existing customers through inbound & outbound calls
• Retain our merchant customers from across various industries by successfully upselling, cross-selling and re-negotiating contracts.
• Contributing and exceeding personal and team KPI’s
• Contribute to the team atmosphere with a positive, optimistic and open mindset
• Cooperating with rest of the Merchant Services teams to continuously develop our business

Customer Success Sales Representative

Risk

• Continuous development and implementation of TPRM Policy, Procedure and Standards.
• Performing risk assessments on third-parties together with Contract Owners.
• Participating in contractual negotiations with key vendors/critical vendors and advise on risk mitigation and acceptance.
• Performing 2nd line controls of the TPRM Process.
• Performing 2nd line credit controls.
• Continuous development and implementation of Operational Risk Management framework.
• Perform the Enterprise Risk Management assessment, define mitigating actions and follow-up.

Manager – Enterprise, Operational, and Third Party Risk Management

Financial Crime

• Monitor and analyse applicable AML regulation in order to define impact on processes and draft internal alerts and informative emails;
• Provide guidance to other departments and functions on AML regulatory requirements and their interpretation, advice on risk-based solution to enable AML compliant business models;
• Update of internal regulations (e.g. AML Policy, AML Manual),
• Contribute to periodical reporting to the Corporate Bodies;
• Manage AML training activities according to the annual training plan, including drafting of training material and tracking of attendance;
• Work collaboratively with other departments to enhance AML risk detection and prevention;
• Support the execution of the AML Risk Assessment.

AML Advisory Specialist

• Verantwortest die strategische und operative Steuerung unseres Reseller-Partnergeschäfts.
• Bau eines leistungsstarken Reseller-Ökosystems, Skalierung von Umsatz und Profitabilität.
• Sicherstellung eines klaren, wettbewerbsfähigen “Solution Package” (Produkt, Prozess, Enablement, Commercials).
• Entwicklung und Umsetzung einer skalierbaren Go-to-Market-Logik gemeinsam mit Marketing, Product, Operations.
• Steuerung von Konditionen-/Anreizlogiken, Deal-Governance (Guardrails), Business Cases, Forecast & Pipeline-Qualität.
• Aufbau klarer Best Practise Beispiele, vertikale Vermarktungsziele, Trainings, Playbooks, Partner-Kommunikation.
• KPI-Framework, Quarterly Business Reviews, Abweichungsanalysen, Maßnahmensteuerung.
• Schnittstelle zu Pricing, Legal, Risk/Compliance, Product, Delivery/Onboarding.

Head of Reseller Solutions – Partner Sales

Outside Sales

• Professional customer care for small and medium-sized clients
• Continuous expansion of the customer base and client contacts in your region
• Order processing and preparation of quotations
• Efficient route planning to combine fixed appointments and new leads

Field Sales Manager

• Interagire con le PMI del territorio per comprenderne le esigenze e proporre le soluzioni Nexi più adatte.
• Gestire l’intero processo di vendita: dal primo incontro con il cliente, fino all’attivazione completa, in linea con gli obiettivi di fatturato aziendali.
• Presentare le soluzioni Nexi, riconosciute per affidabilità, semplicità e tecnologia innovativa.
• Monitorare appuntamenti, pipeline e dati tramite strumenti CRM.
• Contribuire a iniziative locali che rafforzano la presenza di Nexi nella regione.