Nexi Group

Product Manager

• Own the product strategy and roadmap for Android-based smart POS terminals across a large European multi-market acquirer
• Lead the Group Strategic Hardware function and collaborate closely with the Italian country-level teams
• Smart POS product strategy and multi-year roadmap across group markets
• Android terminal portfolio — device selection, software/app ecosystem, lifecycle management
• Alignment with Group Strategic Hardware on vendor and platform decisions
• Cross-country coordination — balancing group standardisation with local market needs
• Commercial ownership — pricing, business cases, go-to-market
• OEM and vendor relationships
• Awareness of certification and compliance landscape (PCI, EMV)

Head of Product – Smart POS

Sales

• Responsible for introducing Nexi’s offerings to the Swedish market
• Responsible for the strategic commercial development of the market in line with our company goals
• Build strong relationships, identify and deliver new business opportunities
• Position Nexi as the trusted partner for card issuing
• Define and implement the local commercial strategy in alignment with overall business goals
• Identify new market opportunities and oversee market expansion initiatives
• Collaborate with executives to shape long-term commercial vision and direction
• Set sales goals, monitor performance, and optimize sales processes
• Develop pricing strategies
• Support consistent and high-quality customer experience across all touchpoints

Sales Manager – Issuing Solutions

Outside Sales

• Drive New Business: Approach SMBs in Jyllnad face-to-face, pitch Nexi’s payment solutions within ISV and SaaS, and close deals.
• Own the Sales Process: Manage the full sales cycle from outreach to onboarding, ensuring smooth handover to internal teams.
• Be Nexi’s Local Face: Represent Nexi in the region and share local insights to improve how we serve our merchants.

Field Sales Area Representative – ISV

Marketing

• Participating in the design of initiatives targeting current customers and prospects, actively contributing both in the ideation phase and during operational go-live and call listening sessions
• Coordinating with internal and external stakeholders to plan monthly campaigns
• Monitoring activity KPIs and supporting the campaign cost definition process
• Managing external vendors providing outbound services
• Coordinating with internal departments for the supplier invoicing process
• Optimizing campaign performance: analyzing outbound activity results to identify areas for improvement and propose corrective and enhancement actions

Marketing Specialist – Teleselling, Outbound

Customer Support

• Performs system monitoring trough specified applications and tools
• Raise incident reports, tracks ongoing issues, provides proper and up to date information to relevant teams
• Uses computerized system for tracking, information gathering, and/or troubleshooting
• Uses established procedures, but can deviate when needed, and requires only general supervision
• Handles customer service inquiries and problems via the telephone or email
• May receive and respond to customer service inquires via mail, fax, or email
• Working in 24/7 shifts

Customer Support Officer

• Strengthen Nexi's presence in the ISV ecosystem
• Acquire new ISV customers
• Represent Nexi within the ISV ecosystem
• Act as a subject matter expert for ISV products
• Join meetings as a contact for product queries
• Support Field Sales with lead closing

Field Sales Opportunities

• Professional customer support for small and medium-sized clients
• Continuous expansion of the customer base and customer contacts in your region
• Order processing and preparing quotes
• Efficient route planning to combine fixed appointments with new leads

Field Sales Manager

Account Manager

• Manage and grow a portfolio of large and strategic retail and e-commerce accounts, ensuring long-term partnerships and revenue growth.
• Act as a trusted advisor to clients, understanding their business models and tailoring Nexi’s solutions to their needs.
• Drive upselling and cross-selling opportunities across Nexi’s product suite, including acquiring, gateways, and value-added services.
• Negotiate commercial agreements and ensure profitability while delivering exceptional customer experience.
• Collaborate with internal teams (Product, Marketing, Operations) to deliver and oversee a seamless solution onboarding and support for your merchants.
• Monitor market trends and competitor activities to identify new opportunities and maintain Nexi’s competitive edge.
• Report on account performance, pipeline, and forecasts to senior management

Key Account Manager

• Engage customers through outbound calls to introduce Nexi’s products and service
• Confidently and clearly present features and benefits of our products and services to our clients
• Ask insightful questions to understand customer requirements and close sales effectively
• Identify opportunities to upsell and cross-sell relevant solutions
• Maintain accurate and up-to-date customer records in our database
• Collaborate with the outbound sales team by passing on qualified leads
• Handle customer concerns with empathy and professionalism
• Follow up with clients via email to ensure satisfaction and continuity
• Keep detailed records of interactions and insights to support future sales.

Telesales Agent

• communicate with merchants, sales and other internal teams to ensure smooth daily operations
• enter, verify and update merchant master data
• participate in due diligence activities
• contribute to development activities related to POS and back-office applications
• support the creation of manuals, guidelines and marketing materials for merchants

Technical Sales Support Specialist

Account Executive

• Acquiring new payment card merchants in the designated area and servicing current customers under the company's business care in the assigned territory
• Conducting meetings with current and potential clients, establishing new business relationships, and providing after-sales customer service
• Specifying detailed terms of cooperation and executing them in accordance with legal regulations and the company's standards
• Preparing reports, commercial offers, monitoring the market and competitors' activities, and developing business relationships
• Participating in periodic training sessions and meetings organized by the regional office or company headquarters

Sales Representative

Customer Retention Specialist

• Prevent cancellation intentions by delivering an outstanding customer experience
• Strong negotiation skills
• Handle customer inquiries and ensure the highest level of customer satisfaction
• Cross- and up-selling to further develop customer relationships
• Prepare comprehensive proposals, send and follow up on offers, negotiate contracts and close deals
• Direct contact with our customers via inbound and outbound calls, as well as emails
• Create clear, traceable documentation in our leading IT systems SAP and Salesforce
• Work according to monthly performance metrics and targets

Retention Specialist

• Identifiera och vinna nya SMB-kunder i Sverige
• Driva hög säljaktivitet med fokus på snabba avslut
• Äga hela säljprocessen, från första kontakt till signerat avtal
• Ta ansvar för dina intäktsmål och leverera resultat

Sales Representative, B2B

• Develop and execute joint GTM strategies and integrated partner marketing campaigns (digital advertising, content, webinars, events, social) with partners to generate qualified leads and pipeline.
• Own the partner marketing lifecycle for your market — partner acquisition, onboarding, lead nurturing, MDF management and performance reporting.
• Create partner enablement assets (playbooks, battlecards, decks, case studies and webinars) that help Partner Sales convert faster.
• Plan and deliver local partner events and build partner communities to increase engagement and brand awareness.
• Coordinate with Product, Proposition and Central Partner teams to localise offers and feed market insights into product and proposition development.
• Continuously monitor campaign performance and optimise using data and marketing automation/CRM insights.
• Manage local budgets, vendor and agency relationships to deliver campaigns on time and on budget.

Marketing Manager

• Support the entire sales cycle with medium-sized enterprises (research, contact, visits, negotiations and closing sales on appointments set with prospects, lists of prospects and opportunities identified independently);
• Manage commercial activities to achieve volume, profitability and redemption targets through the sale of Nexi Gateway/Acquiring products and services to prospects in the MID segment and “collateral” products/services;
• Manage the sales pipeline and update the CRM system on opportunities, visits and contracts;
• Monitor competitors' activities;
• Achieve Nexi eCommerce’s financial targets by meeting individual goals.
• Support the operational implementation of commercial initiatives and special projects promoted by Nexi
• Collaborate with cross-functional teams to enhance the Merchants and user experience, continuously driving improvement and innovation.