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Customer Service Representative – Nordic Languages
Nexi GroupCustomer Service Representative providing phone and written support for business customers and partners in Nordic languages. Working independently on invoicing, terminals, or acquiring with a focus on customer satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Nordic languages and English, providing exceptional customer support through various communication channels. Experienced in managing cases and administrative tasks within the Finance or FinTech sectors.
Highest-signal resume keywords
Fluency In NorwegianFluency In SwedishFluency In DanishFluency In FinnishCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementInvoicingAdministrative TasksCustomer SupportWritten CommunicationPhone SupportEmail SupportChat Support
Soft Skills
High Customer SatisfactionIndependent Work
Industry Keywords
FinanceFinTech
About the role
Key responsibilities & impact- Provide Phone support for business Customers and Partners.
- Provide Written support in Email and Chat for Business Customers and Partners.
- Manage Cases and varying administrative tasks.
- Ensure high customer satisfaction.
- Process and communication assistance for colleagues.
- Complete various ad hoc statements.
- Work independently in the following topics: Invoicing, Terminals or Acquiring.
Requirements
What you’ll need- Spoken and written fluency in at least one Nordic Language (C1): Norwegian, Swedish, Danish or Finnish.
- Spoken and written fluency in English (C1).
- Previous experience in Customer Service, Finance or FinTech.
Benefits
Comp & perks- Attractive salary.
- Quarterly Performance Bonus.
- A competitive benefits package to reward your expertise and contributions
- Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
- Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
- Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential