Customer Success Sales Representative
Nexi Group
full-time
Posted on:
Location Type: Hybrid
Location: Helsinki • Finland
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About the role
- Connecting with our existing customers through inbound & outbound calls
- Retain our merchant customers from across various industries by successfully upselling, cross-selling and re-negotiating contracts.
- Contributing and exceeding personal and team KPI’s
- Contribute to the team atmosphere with a positive, optimistic and open mindset
- Cooperating with rest of the Merchant Services teams to continuously develop our business
Requirements
- Proven track record of high performance from sales or retention, within Telecom, Fintech, insurance – or other relevant industry
- Fluent in Finnish, English at business level, Swedish is a plus
- Strong communication and problem-solving skills with a customer-first mindset
- Ability to identify customer pain points and create strategies to address them
Benefits
- Attractive salary and an overall competitive package
- Well-structured training for the job and constant support from your manager
- Hybrid way of working
- Flexible work hours
- Home equipment allowance
- Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
- Private health insurance
- Sponsored sports activities
- Referral bonuses for recommending new team members to join the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsproblem-solving skillscustomer-first mindsetpositive mindsetoptimistic mindsetopen mindset