Newrez LLC

Director

• Lead the Newrez Family of Companies internal and external VA home loan education and policy efforts.
• Facilitate industry and consumer facing educational seminars, conduct educational briefs in person or virtually, research and develop VA educational curriculum, and be the educational liaison with external strategic partners.
• Monitor VA circulars, trends and collect and analyze data in order to identify and develop educational content.
• Contribute to the development of VA home loan curriculum and support dissemination campaigns internally and externally, complete data review, analysis and presentation of data.
• Contribute to the development of new training initiatives to support Military & Veteran partnerships.
• Implement strategies to maintain engagement and provide operational support to all channels as necessary for VA home loan issues and concerns.
• Actively participate in military and veteran external organizations that advance and advocate for the use of the VA home loan benefit.
• Generate/initiate outreach to account executives and loan originators companywide.
• Support and train VA home loan program to relationship partners and through internal new hire training as required.
• Maintain cohesive relationships with trade organizations like NAMB and VAREP to influence legislative activities that affect current and future VA home loan policy.
• Manage the internal VA Support email inbox and respond to questions from team members about VA loan transactions.
• Review, update, and develop VA educational material within AMP and Total Expert.
• Support the team in co-facilitating one-on-one business development sessions with originators, branch/regional market reviews, new hire training, and line of business training for wholesale, DTC, JV’s, and retail.
• Support the team in co-facilitating external educational events through strategic partners (Green Beret Foundation, UDT Seal, VAREP, and others).
• Attend sponsored events (VAREP, Green Beret Foundation, Military Influencer, Military Spouse of the Year, etc.) when necessary to support team.
• Coordinate with product development and corporate risk and policy to ensure all communication is standardized across divisions.
• Conduct strategic planning with brand managers on their routines, 1:1s, and accountability activities and discuss business development plans and education with MVLPs.
• Assist with strategic planning of regional events and activity calendar to ensure brand presence in military and veteran communities.
• Support local and national partnerships and overall VA production by expanding education, networking, and strategic partnerships in the region.
• Support the collection and dissemination of leads to certified MVLPs companywide.
• Ability to effectively and accurately convey information to others.

Director – VA Education & Policy

Business Development Rep

• Help structure loans
• Subject matter expert – answer guideline and scenario questions
• Training – help train interior and exterior customers
• Operations – help identify any loans that have roadblocks to closing and help remove those roadblocks
• Pipeline Management / Smart Series
• Identify roadblocks in the process and help deliver solutions
• Performs related duties as assigned by supervisor

Business Development Manager – Non-QM

Systems Engineer

• Lead the design and architecture of complex, scalable, and highly available Azure-based solutions.
• Collaborate with cross-functional teams to translate business requirements into robust cloud architectures.
• Implement Infrastructure as Code (IaC) using tools such as Terraform, ARM templates, or Azure Resource Manager for automated provisioning and configuration management.
• Develop and maintain CI/CD pipelines for automating infrastructure and application deployments.
• Automate routine operational tasks using scripting languages (PowerShell, Python, Bash).
• Enforce security best practices and compliance controls in Azure environments.
• Design and implement monitoring solutions to proactively address performance and reliability issues.
• Optimize cloud resources for cost efficiency and performance.
• Provide technical leadership, mentoring, and guidance to engineering teams.
• Act as a subject matter expert in troubleshooting and resolving complex Azure infrastructure issues.
• Participate in on-call rotations for critical incident response and resolution.
• Create and maintain comprehensive documentation for cloud architectures, configurations, and procedures.
• Conduct knowledge sharing sessions to enhance team expertise.
• Stay current with cloud infrastructure trends and best practices; recommend improvements and new technologies.
• Perform related duties as assigned by management.

Principal System Engineer

Manager

• Handles second level calls from homeowners requesting to speak to management
• Research customer complaints to determine root cause of issue
• Serves as point of contact through issue/complaint resolution
• Provides feedback to departmental leaders on customer facing issues
• Handles first level contact for repeat callers to determine source of continued interactions
• Performs related duties as assigned by management.

Director – VA Education & Policy

Business Development Manager – Non-QM

Principal System Engineer

De-Escalations Manager