Newrez LLC

Copywriter

• Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
• Craft compelling copy across a wide range of formats-from digital ads and social media posts to long-form blog articles and print collateral-supporting both internal and external communications.
• Adopt and enhance company’s voice, tone and messaging.
• Develop and refine Company’s brand voice, tone, and messaging across all platforms.
• Write and edit copy for: Press releases, blog/byline articles, and award submissions.
• Collaborate with cross-functional teams to support: Business channels: Joint Venture/Retail, Wholesale, Correspondent Lending, Direct to Consumer.
• Ensure consistency and quality across all written communications.
• Translate complex concepts into clear, engaging, and accessible language.
• Participate in brainstorming sessions and incorporate feedback to elevate creative output.

Marketing Copywriter

Art Director

• Concept and design across all print and digital channels, including but not limited to fully integrated marketing campaigns as well as individual projects to include emails, print collateral, direct mail, social media, multi-media, and more.
• Work closely and collaboratively with other art directors/designers, and marketing team.
• Produce work that demonstrates a strategic approach to all concepts and designs at all stages of a project.
• Possess an enthusiastic willingness to be involved at all stages of project development, from creating concepts, to making changes, and releasing final files.
• Adhere to brand standards across all media.
• Participate in the creative brainstorming process with the team.
• Assist in the development of marketing materials for product launches and campaigns.
• Excellent at managing multiple demands and responsibilities.
• Ability to work independently and with a team to meet deadlines.
• Ability to effectively and accurately convey information to others.

Software Engineer

• As a full-stack developer, the associate is responsible for front-end and back-end application development.
• This role is responsible for the design, architecture, coding and implementation of user interfaces/applications, API’s, database interfaces, logic controls, error handling for web, cloud, thick client and standalone applications.
• The full stack developer builds integrations between local and remote systems both with company and third-party systems.
• Developer will sometimes perform and/or work with other associates to gather business logic and requirements, QA their code, and pass on to DevOps for productionizing.
• Design, construct and maintain custom applications across the application stack.
• Responsible for creating work estimates, technical project plans, and implementation plans.
• Work collaboratively within an agile project team.
• May assist in research on emerging development technologies, products, and processes.
• Follow best practices and coding standards.
• Grow your personal skillset as well as the skills of the team.
• Other tasks or responsibilities as assigned by management.

Applications Developer II

Administration

• Administer and maintain the ResWare platform, including workflows, templates, business rules, roles, and permissions
• Configure and manage file types, products, milestones, automation rules, and task management
• Manage user setup, security roles, and access controls in accordance with company policies
• Design, implement, and optimize workflows to support lender services operations and SLAs
• Identify opportunities to automate manual processes and reduce operational friction
• Maintain integrations with third-party vendors, lenders, underwriters, and internal systems
• Ensure accuracy, consistency, and integrity of data across the ResWare platform
• Build and maintain reports, dashboards, and operational metrics for leadership, operations, and compliance
• Serve as the primary point of contact for ResWare system issues and enhancement requests
• Train new users and provide ongoing training, documentation, and job aids for existing staff

ResWare Administrator

Vice President

• Develop and manage Regional Account Managers (RAM) and Business Developers (BD) for the company’s Wholesale Lending Channel
• Work with Executive Management, BD’s, and RAM’s to develop and implement strategic initiatives
• Successfully recruit, develop and manage RAM and BD for the Wholesale Lending Channel
• Assist SVP, RAM’s and BD’s on sales calls with prospective and existing clients
• Assist SVP and RAM in managing post-purchase issues
• Conduct/co-host meetings with WHL Management, RAM’s, BD’s and/or LSS
• Proactively lead a joint company-strategic account planning process
• Develop leads and help manage relationships by attending relevant trade shows and meetings
• Engage in a planned program of self-development and training

VP – Division Manager

Consultant

• Originate purchase and refinance loans by responding to company-provided leads
• Engage with consumers, determine their needs, and offer the appropriate products
• Take mortgage loan applications by phone and prepare effective loan proposals
• Obtain all necessary information to close the loan
• Meet individual monthly sales goals
• Stay informed of developing trends in the mortgage industry
• Maintain compliance with the NewRez Code of Conduct
• Perform related duties as assigned by supervisor

Mortgage Consultant

Marketing

• Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications
• Develop and execute servicing campaigns (transactional and marketing) for various audiences, ensuring alignment with brand guidelines and campaign objectives
• Collaborate cross-functionally to gather campaign data and translate key insights to provide strategic recommendations to optimize email content, send frequency, and delivery timing based on data-driven performance metrics
• Develop personalized scripting for servicing videos to enhance engagement
• Perform quality assurance checks on email templates, video scripts, FAQs, and landing pages to ensure accuracy and functionality
• Manage partnerships for servicing content on digital platforms including websites and self-service hubs for engagement and future strategic initiatives
• Contribute to broader marketing efforts by supporting segmentation strategies and multi-channel planning, including direct mail, social media, onboarding programs, servicing transfers, and integrated surveys
• Conduct competitor analysis to uncover consumer trends and support advisory services with actionable insights for email and digital platforms
• Performs related duties as assigned by management.

Marketing Coordinator

Director

• Lead the Newrez Family of Companies internal and external VA home loan education and policy efforts.
• Facilitate industry and consumer facing educational seminars, conduct educational briefs in person or virtually, research and develop VA educational curriculum, and be the educational liaison with external strategic partners.
• Monitor VA circulars, trends and collect and analyze data in order to identify and develop educational content.
• Contribute to the development of VA home loan curriculum and support dissemination campaigns internally and externally, complete data review, analysis and presentation of data.
• Contribute to the development of new training initiatives to support Military & Veteran partnerships.
• Implement strategies to maintain engagement and provide operational support to all channels as necessary for VA home loan issues and concerns.
• Actively participate in military and veteran external organizations that advance and advocate for the use of the VA home loan benefit.
• Generate/initiate outreach to account executives and loan originators companywide.
• Support and train VA home loan program to relationship partners and through internal new hire training as required.
• Maintain cohesive relationships with trade organizations like NAMB and VAREP to influence legislative activities that affect current and future VA home loan policy.
• Manage the internal VA Support email inbox and respond to questions from team members about VA loan transactions.
• Review, update, and develop VA educational material within AMP and Total Expert.
• Support the team in co-facilitating one-on-one business development sessions with originators, branch/regional market reviews, new hire training, and line of business training for wholesale, DTC, JV’s, and retail.
• Support the team in co-facilitating external educational events through strategic partners (Green Beret Foundation, UDT Seal, VAREP, and others).
• Attend sponsored events (VAREP, Green Beret Foundation, Military Influencer, Military Spouse of the Year, etc.) when necessary to support team.
• Coordinate with product development and corporate risk and policy to ensure all communication is standardized across divisions.
• Conduct strategic planning with brand managers on their routines, 1:1s, and accountability activities and discuss business development plans and education with MVLPs.
• Assist with strategic planning of regional events and activity calendar to ensure brand presence in military and veteran communities.
• Support local and national partnerships and overall VA production by expanding education, networking, and strategic partnerships in the region.
• Support the collection and dissemination of leads to certified MVLPs companywide.
• Ability to effectively and accurately convey information to others.

Director – VA Education & Policy

Business Development Rep

• Help structure loans
• Subject matter expert – answer guideline and scenario questions
• Training – help train interior and exterior customers
• Operations – help identify any loans that have roadblocks to closing and help remove those roadblocks
• Pipeline Management / Smart Series
• Identify roadblocks in the process and help deliver solutions
• Performs related duties as assigned by supervisor

Business Development Manager – Non-QM

Systems Engineer

• Lead the design and architecture of complex, scalable, and highly available Azure-based solutions.
• Collaborate with cross-functional teams to translate business requirements into robust cloud architectures.
• Implement Infrastructure as Code (IaC) using tools such as Terraform, ARM templates, or Azure Resource Manager for automated provisioning and configuration management.
• Develop and maintain CI/CD pipelines for automating infrastructure and application deployments.
• Automate routine operational tasks using scripting languages (PowerShell, Python, Bash).
• Enforce security best practices and compliance controls in Azure environments.
• Design and implement monitoring solutions to proactively address performance and reliability issues.
• Optimize cloud resources for cost efficiency and performance.
• Provide technical leadership, mentoring, and guidance to engineering teams.
• Act as a subject matter expert in troubleshooting and resolving complex Azure infrastructure issues.
• Participate in on-call rotations for critical incident response and resolution.
• Create and maintain comprehensive documentation for cloud architectures, configurations, and procedures.
• Conduct knowledge sharing sessions to enhance team expertise.
• Stay current with cloud infrastructure trends and best practices; recommend improvements and new technologies.
• Perform related duties as assigned by management.

Principal System Engineer

Manager

• Handles second level calls from homeowners requesting to speak to management
• Research customer complaints to determine root cause of issue
• Serves as point of contact through issue/complaint resolution
• Provides feedback to departmental leaders on customer facing issues
• Handles first level contact for repeat callers to determine source of continued interactions
• Performs related duties as assigned by management.