Newrez LLC

Business Analyst

• Collaborate with the business unit, IT business partners, other internal departments, and external firms to optimize system utilization
• Create reports and assist the business units with ad hoc data
• Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies
• Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team
• Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management
• Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes
• Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements
• Performs additional projects and duties as assigned by supervisor
• Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems

Business Analyst – Default System and Support

Manager

• The REO Asset Manager will be responsible for the liquidation of investor-owned properties through the oversight of direct realtor relationships.
• Manage a portfolio of 125-175 REO properties.
• Maximize the return on REO assets through managed direct broker listings.
• Ensure all parties have a clear understanding of the condition and value of each asset.
• Assist in the control of expenses related to the sale and maintenance of REO assets.
• Arrange for services relating to the maintenance, valuation, and marketing of assigned portfolio.
• Manage performance of listing agents.
• Consider changing market conditions and asset-specific factors to determine the best marketing strategy at the asset level.
• Defend asset management strategies at the asset level to clients, investors, and management.
• Understand and react appropriately to changes in market conditions.
• Partner with the REO Closing Team for timely and accurate closing of the sale of REO properties.
• Comply with company policies and procedures.
• Contribute to the on-going improvement of the REO department through sharing ideas and improvements with the team.
• Oversee the REO Asset Specialist work product to ensure standards are met regarding timeliness and accuracy.
• Perform related duties as assigned by management.

REO Asset Manager – On-site

Events

• Manage the end-to-end delivery of both virtual and in-person engagement and experience programs for employees, including flagship and new programs.
• Manage the planning, scheduling, logistics, communications and evaluation of engagement programs for five core sites at the company, with attention to a virtual experience wherever possible for employees at non-core sites.
• Coordinate with internal stakeholders and external vendors to ensure smooth execution of programs and events.
• Track program metrics and outcomes to measure effectiveness and identify areas for improvement.
• Maintain detailed project plans, timelines and budgets for learning initiatives.
• Utilize trends and insights to improve employee communications and bring innovative ideas.
• Build strong relationships with internal teams to ensure alignment between engagement initiatives, resource planning, and business goals.
• Build strong relationships with external stakeholders and partners.
• Support and advise the DE&I and Newrez NOW leaders with event planning and programs.

Company Culture and Event Specialist

QA Engineer

• Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
• Direct the evolution, testing, and continuous refinement of the Newrez letter library.
• Form partnerships with internal stakeholders to review and ensure precision, clarity, and brevity of letter content.
• Perform focused quality assurance reviews of business letters.
• Provide expert advice to management on creating new letters, notices, and statements.
• Collaborate with Compliance, Legal, Bankruptcy, and other departments to create and review statements, letters, and notices.
• Manage letter change documentation, ensuring all necessary approvals and process steps are documented.
• Manage offshore team's performance related to quality review and test tasks.
• Address internal and external quality assurance and audit inquiries.

Quality Assurance Coordinator

Underwriter

• Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
• Site or multi-site responsibility for the company’s originations consumer operations center.
• Motivate and lead an Underwriting team which consists of 4-8 Underwriting Managers each supporting 8-10 UW team members.
• Provide leadership within the various operations functions including, but not limited to, process flow management and implementation, state and federal compliance, risk assessment, policy and procedures implementation and pipeline management.
• Ensure that departmental areas of responsibilities are efficient, and that the loan files are supported by adequate documentation to ensure the viability of loans for sale in the secondary market.
• Lead and mentor underwriting managers in the lending channel.
• Subject matter expert and decision maker on underwriting execution in the channel.
• Implement corporate goals and initiatives as communicated by Operation’s senior management.
• Monitor monthly and quarterly production goals to support the center’s business plan.
• Monitor Trend and analyze underwriting performance based on service levels, QC results, Self-testing results, and delinquency and portfolio characteristics.
• Monitor and test compliance with regulatory requirements for Regulation B and HMDA.
• Manage process flows and procedures consistent with corporate goals, state and federal laws and secondary market investor requirements as well as monitoring the effectiveness of those flows and procedures.
• Interact with and help manage processing and closing vendors to address escalated issues, customer service and turnaround times.
• Resolve loan related problems as they are escalated past the teams.
• Work with the channel senior leadership to balance staffing levels and assist in selection of candidates for hire in the center.
• Manage vendors to address escalated issues, customer service and turnaround times.
• Analyze and suggest system changes to increase efficiency and productivity within the teams.
• Responsible for maintaining and updating worksheets, checklists, policies and procedures.
• Coach and counsel the team associates for peak performance.

Director, Underwriting

Learning and Development

• Facilitate learning via classroom instruction and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles.
• Deliver new hire training and other departmental training programs; provide creative, effective classroom and web-based instruction throughout the organization.
• Manage classroom environment, analyze results, and identify gaps in training needs.
• Develop leader and participant guides, job aids, training curriculum and other required coursework that is clear, concise, and accurate.
• Conduct comprehensive needs analysis to ensure that training fulfills the needs and objectives of the company.
• Design exercises, instructional activities and training assessments that reinforce learning.
• Partner with Subject Matter Experts (SME’s) to create and revise departmental procedures through process mapping.
• Explore new ideas for improved workflow and automation enhancements.
• Support departmental initiatives and identity ways to enhance training effectiveness.
• Contribute to the overall success of the Training Dept. by identifying ways to continuously improve the learning process.
• Performs related duties as assigned by supervisor.

Learning Consultant – Mortgage

• The Business Analyst - Default Systems & Support will play a key role in the support of various department in default, including Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure.
• The Business Analyst- Default Systems & Support’s primary objective is to optimize the utilization of key business workflow software such as Black Knight LoanSphere, Tableau, and other various workflow systems.
• The Business Analyst- Default Systems & Support will analyze system configuration and existing business rules, gather requirements from the business unit, and design and help implement solutions including workflow changes and automation.
• Collaborate with the business unit, IT business partners, other internal departments, and external firms to optimize system utilization.
• Create reports and assist the business units with ad hoc data.
• Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies.
• Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team.
• Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management.
• Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes.
• Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements.
• Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems.
• Performs additional projects and duties as assigned by supervisor.

Business Analyst – Default Systems and Support

Analyst

• Contribute to the Mapping, Validation and Activations team in Loan Transfers.
• Ensure all loan transfer data mapping is completed according to existing processes and procedures.
• Maintain all SLAs within the transfer timeline while aiming for zero defects.
• Act as the accountable party for all assigned data mapping from start to finish.
• Responsible for loan data, payment histories, and comments for incoming loans.
• Work with the Supervisor to create, document and enforce department policies.
• Utilize Servicing Director Import Tool (SDI) for seamless data mapping.
• Perform data analysis by SQL scripts for smooth data transition.
• Collaborate with business units for data validation reviews.
• Maintain stated performance level for all assigned transfer mapping.

Data Mapping Validation Analyst – On-site

Financial Planning and Analysis

• Ensure that all regulatory, legal, and public financial reporting requirements are met, timely and accurately
• Apply business and accounting knowledge to perform SEC financial reporting
• Prepare or review monthly, quarterly, and annual subsidiary financial statements
• Supervise the senior analysts within the group
• Support the financial statement and footnote preparation for 10-Q quarterly reporting, 10-K annual reporting
• Coordinate and perform regulatory reporting
• Support the preparation of quarterly MBFRF and NMLS filings
• Review and distribute monthly net worth and liquidity calculations
• Maintain reporting models, coordinate the gathering of statistical data, and file the reports
• Support the annual financial statement agency filings
• Provide ad-hoc reporting for state level compliance exams and filings
• Prepare/review complex schedules, including cash flow statements
• Develop and maintain comprehensive work papers supporting external financial reporting
• Review, maintain and recommend improvements regarding policies and procedures in the financial reporting department
• Assist with information request from external auditors during quarter and year-end financial reporting processes
• Assist in developing/maintaining adequate Sarbanes Oxley compliance process
• Supervise, train, develop and motivate a highly competent financial team
• Participate in and/or lead various functional, cross-functional, or enterprise-wide, projects and initiatives

Director of Financial Reporting

• Support culture of empowerment through a DE&I lens
• Maintain our intranet page presence
• Manage our inboxes that serve as the face of Community Investment
• Research and propose best practices, innovative approaches, notable programs of industry peers, etc.
• Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience
• Performs business analyses and provides recommendations to leadership
• Receives training and performs duties in several functions
• Observes experienced team members to acquire knowledge of methods, procedures, and standards
• Will be required to attend company sponsored training classes, activities, and events
• Build relationships with employees and colleagues

2026 Summer Internship – Community Investment

Compliance

• Support all aspects of the Company’s compliance initiatives, including assisting in the development of policies, procedures, test plans, reports, and technology requirements.
• Assist in the preparation and execution of the Company’s compliance risk assessments and development of compliance test plans.
• Support the Company’s various lines of business by addressing day-to-day compliance matters.
• Provide compliance support and oversight for the Company’s new product and program launches.
• Function as a lead in the preparation and submission of key compliance reporting requirements.
• Monitor for changes to the federal, state, and local regulatory environment, identify any applicable changes, and assist with the implementation and testing of updated policies.
• Mentor to more junior staff members.

Senior Compliance Analyst – Originations Compliance QC

• Participate in a 12-month rotational leadership-development program (TRAIL) to gain management and leadership skills
• Perform assigned duties under direction of experienced personnel to gain knowledge for promotion to management
• Perform business analyses and provide recommendations to leadership for business and process changes
• Receive training and perform duties in several functions to become familiar with line and staff functions, management viewpoints, company policies, and best practices
• Observe experienced workers to acquire knowledge of methods, procedures, and standards required for departmental duties
• Help champion the Process Improvement discipline and implement steps and tools to complete projects
• Attend company sponsored training classes and attain certain certifications
• Work in areas including Financial Planning, Reporting and Analytics; Corporate Accounting & Financial Systems; Production and Finance - Servicing

Accounting and Finance Trainee

Systems Engineer

• Develop complete sets of application, architectural, or infrastructure system designs and implementation plans in accordance with enterprise standards
• Provide 3rd tier support and advanced troubleshooting of Windows Server systems
• Advanced configuration, maintenance, and troubleshooting of large-scale Microsoft systems
• Integrate and manage cloud technologies, particularly Entra\Azure, into the existing infrastructure
• Advanced scripting for system automation and cloud environment optimizations
• Review existing system architecture, recommend improvements, and validate security and efficiency of cloud integrations
• Stay abreast of new cloud technologies, ensuring the company remains at the forefront of industry advancements
• Assist in the strategic planning of cloud infrastructure, including Entra\Azure, to meet current and future business needs
• Participate in an on-call rotation schedule to ensure 24/7 support for critical network and system infrastructure
• Perform related duties as assigned by management
• Essential on-site functions include oversight, training, collaboration, and productivity tasks that cannot be performed remotely

Senior Systems Engineer, Cloud

Support Engineer

• Provide direct client support (remote and/or on-site) as an entry level end user support technician
• Evaluate hardware and software requests and provide solutions based on business requirements and corporate standards
• Configure new hardware, install and troubleshoot software (including patches), and address virus alerts
• Restore service, provide user training, and support special events (on-site)
• Install, support, and retire hardware (desktops, laptops, thin clients, monitors, mobile devices, printers) and wipe data prior to destruction or reissue
• Coordinate warranty repairs through third-party vendors as appropriate
• Document, maintain, and recommend enhancements to work processes and troubleshooting procedures
• Perform facility moves under guidance and ensure compliance with relevant policies and regulations
• Troubleshoot user problems requiring understanding of end user environment and inter-related technologies
• Operate effectively as part of a larger team, receive general direction, and escalate issues appropriately

Desktop Support Technician I

Accountant

• Record assigned journal entries; tasks assigned as part of the monthly accounting close
• Record daily cash transactions with reconciliation to the corresponding bank statement
• Prepare month-end balance sheet account reconciliations in accordance with corporate policy and procedure
• Research reconciling items as required
• Participate in the preparation of financial footnotes or other financial reports
• Assist with projects, compliance, and other accounting functions as needed
• Performs related duties as assigned by supervisor

Staff Accountant

• Provide quality control, audit oversight and risk identification for Foreclosure & Property Preservation department
• Assist in identifying operational risks and escalating issues to management
• Perform reviews of proposed judgment orders pre-filing to ensure accuracy and compliance to state and client regulations
• Perform reviews of other foreclosure & property preservation related documents to ensure accuracy as needed
• Enter file level attorney firm discrepancies and review monthly firm scorecards of highest error rate firms
• Work with Attorney Network department to develop Performance Improvement Plans when firm quality issues are identified
• Recommend procedural changes and/or policy updates
• Identify trends and potential training opportunities based on quality control oversight
• Research and review accounts, items, or processes and act as Quality Assurance liaison with functional areas
• Provide on-site expertise to assist staff with foreclosure & property preservation processing and document related questions specific to quality oversight review
• Review and identify areas of opportunity from trends in QA analysis, provide information to management on root cause analysis and trends
• Assist with generation of error reports and monthly reporting of QA key performance indicators
• Complete monthly workflow audits and maintain/improve quality results by following standards
• Compile daily, weekly, and monthly loan level quality review results and trending
• Participate in special projects for the department and assist with daily and weekly reporting and team audits
• Perform related duties as assigned by management

Quality Assurance Specialist II – In-line Foreclosure and Property Preservation

Consultant

• Design, develop and author learning solutions to meet needs of multiple audiences (Sales, Operations, Management, Production Support)
• Consult and collaborate with stakeholders and SMEs to determine appropriate training content
• Determine appropriate delivery approaches and methodologies (ILT, VLT, eLearning, video, etc.)
• Build eLearning solutions, videos, classroom, and webinar training content
• Coordinate with SMEs to validate course design and content and obtain stakeholder approval/sign-off
• Use assessment tools and feedback to recommend updates and improvements to content and delivery
• Utilize project management skills to define and meet project milestones and escalate issues as necessary
• Facilitate and co-facilitate training; coach SME facilitators on best practices
• Sustain high level of acumen across the organization’s core product portfolio and stay informed on industry trends
• Design, develop, and facilitate an instructional design curriculum for cross-training internal Learning and Development team members
• Perform related duties as assigned by management

Senior Learning Consultant, Mortgage

• Lead planning, execution, and delivery of IT operations initiatives to meet business goals
• Support and coordinate cross-functional teams including infrastructure, cloud, network, and service management
• Develop and maintain detailed delivery roadmaps and status reports
• Collaborate with business units, IT leadership, and vendors to define requirements and align on strategic objectives
• Communicate delivery progress, risks, and mitigation plans to senior leadership
• Drive continuous improvement across IT operations focusing on reliability, scalability, and performance
• Review and report on IT Operations KPIs and monthly reports on outages, changes, and consumption
• Ensure adherence to ITIL practices and governance standards
• Mentor and guide delivery leads and project managers within IT operations
• Proactively identify delivery risks and issues and implement mitigation strategies
• Ensure compliance with security, regulatory, and audit requirements

Technology Delivery Manager

Account Executive

The Wholesale Account Executive is responsible for markets wholesale and correspondent products and services to prospective brokers/bankers. In addition, the Wholesale Account Executive manages established broker relations including broker approvals, education, customer service and quality management regarding process, product and technology. Principal Duties Formulate and establish funding projections/goals in conjunction with Wholesale leadership to align with Wholesale and Correspondent loan production, quality, and volume targets. Performs initial contact to prospect new mortgage brokers/bankers and coordinate broker approval process. Collaborates with Wholesale leadership and Corporate business partners to develop/implement marketing strategies within assigned territory/account list. Conducts large group presentations at broker offices to promote Company Value Proposition and present our process, product and technology platforms. Serves as subject matter expert on Company policies, procedures, products and technology. Collaborates with loan operations team to manage active pipeline. Escalates second reviews to appropriate Operations/Underwriting leadership. Establishes communication protocol with Client Relations Managers to optimize service delivery. Assists clients with lock reconciliation, extensions and exceptions. Ensures that clients understand the Company’s loan processing, underwriting and closing processes. Provides brokers/bankers with information to access current rate sheets and product guidelines. Provides technical training and support to clients with regard to Company technology platform. Performs related duties as assigned by management.