Mortgage Consultant – Outbound Team

Newrez LLC

Mortgage Consultant responsible for originating various types of loans for existing customers. Engaging and guiding borrowers through the mortgage process with attention to compliance and customer service.

Posted 5/28/2026full-timeRemote • Missouri, North Carolina, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $15,080 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner
Engage with consumers, determine their needs, and offer the appropriate products
Manage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams
Obtain all necessary information to close the loan in a timely manner
Ensure adherence to federal and state lending regulations
Provide superior customer service
Meet individual monthly sales goals
Stay informed of developing trends in the mortgage industry
Maintain compliance with the Newrez Code of Conduct
Performs related duties as assigned by management.

Requirements

What you’ll need

Associates Degree or Bachelor’s Degree preferred
Origination experience in the mortgage or banking industry required
2+ years’ origination experience
Active NMLS license
A solid understanding of appraisals, title reports and product guidelines
Must maintain mortgage licenses by completing mandatory annual continuing education
Experience utilizing persuasive communication skills, inside sales experience preferred
Ability to connect with borrowers, friendly demeanor, customer service oriented
Proficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams)
Ability to maintain high levels of communication and urgency
Ability to work efficiently and accurately with proven success in a fast-paced environment
Must be detail-oriented and demonstrate careful decision-making skills
Ability to work independently with minimal supervision
Professional communication skills
Must pass a background check for state licensing.

Benefits

Comp & perks

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
Newrez Employee Emergency and Disaster Fund
1 Volunteer Time Off (VTO) day
Employee Matching Gifts Program
Newrez Grants Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan originationappraisalstitle reportsproduct guidelinesmortgage licensingsales goalspipeline managementfederal lending regulationsstate lending regulationscontinuing education

Soft Skills

persuasive communicationcustomer servicefriendly demeanorattention to detaildecision-makingindependenceurgencyefficiencyaccuracyprofessional communication

Certifications

NMLS license