NewCo Communications

Customer Support

• Initiate high-quality conversations with key decision-makers.
• Build trust and identify customer needs through a consultative sales approach.
• Handle objections professionally and guide customers towards suitable solutions.
• Drive upselling and cross-selling opportunities to maximise customer value.
• Follow up on contracts and complete a variety of sales support and administrative tasks.
• Support partner campaigns and maintain strong customer relationships.
• Meet or exceed individual and team sales targets.
• Accurately record customer interactions in CRM systems and provide feedback to improve sales strategies.

Sales Support, Telesales Agent – Danish Market

• Conduct outbound calls to clarify or request customer documentation.
• Guide customers through submission and verification procedures with clarity and professionalism.
• Collaborate with internal teams to resolve documentation issues.
• Provide feedback on recurring challenges and contribute to process improvements.

Dutch Outbound Customer Service Advisors

• Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.
• Administration: Keep things organized by handling admin tasks and following up on questions and requests.
• Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Danish Customer Service Advisor

Sales

• Support potential customers who reach out for guidance on storage options.
• Follow up with warm leads to help them make informed decisions.
• Understand customer needs and recommend the right unit size and services.
• Explain pricing, availability, and promotions clearly and honestly.
• Build rapport, answer questions, and address concerns.
• Keep customer information accurate in the CRM system.
• Collaborate with the operations team to ensure a smooth move-in experience.
• Share ideas, insights, and best practices with your team, we grow together.

Sales Advisor

Storage Solutions Sales Advisor

Outbound Customer Service Advisor, Dutch

• Connect with B2B customers via phone and email, providing service-oriented solutions.
• Keep things organized by handling admin tasks and following up on questions and requests.
• Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

• Dive into a comprehensive training program to get ready for top-notch customer service
• Support customers with setup and configuration of payment terminals or online solutions
• Address and resolve any reported issues
• Connect with B2B customers via phone and email, providing service-oriented solutions
• Handle admin tasks and follow up on questions and requests
• Cultivate a positive working environment and foster motivation among team members

Customer Service Advisor

• Je behandelt vragen van creditcardhouders en zorgt voor de beveiliging en bescherming van hun klantgegevens.
• Dit vereist dat je de veiligheidsprocedures rond gevoelige gegevens kunt volgen, maar we zullen je alles leren tijdens een betaalde training.
• Klantenservice, blokkeren van verloren/gestolen credit- en debet kaarten.
• Identiteitscontrole, vragen beantwoorden en uitleg geven over de te volgen stappen behoren tot je kerntaken.
• Tijdelijk geblokkeerde kaarten controleren op transacties van kaarthouders of niet.
• En de creditcard permanent blokkeren of deblokkeren.
• Schadedossiers afhandelen.
• Verzorgen van een nauwkeurige administratieve afhandeling en opvolging van vragen en verzoeken.
• Fungeren als essentiële schakel tussen de klant en de organisatie.

Sales Support, Telesales Agent – Danish Market

Dutch Outbound Customer Service Advisors

Danish Customer Service Advisor

Sales Advisor

Storage Solutions Sales Advisor

Outbound Customer Service Advisor, Dutch

Danish Customer Service Advisor

Customer Service Advisor

Klantenservice Medewerker