Danish Customer Service Advisor

NewCo Communications

Danish Customer Service Advisor connecting with B2B customers to provide outstanding service in payment solutions. Handling admin tasks and fostering team collaboration in a hybrid role.

Posted 6/28/2026full-timeBarcelona • 🇪🇸 SpainMid-LevelSenior💰 €18,700 - €21,100 per yearWebsite

About the role

Key responsibilities & impact

Connect with B2B customers via phone and email, providing service-oriented solutions.
Keep things organized by handling admin tasks and following up on questions and requests.
Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Requirements

What you’ll need

Native-level proficiency in Danish (both spoken and written) and a good command of the English language.
A high school diploma or equivalent qualification is necessary.
Previous customer service experience is a bonus but not a deal-breaker.
Your communication skills should be on point for confidently interacting with customers.
You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
Comfortable using computer systems and various software applications.
Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.

Benefits

Comp & perks

Base salary: €1,559.25 gross per month (based on a 39-hour contract)
Monthly bonus: €200 gross per month (based on planning adherence & quality)
After 6 months, the bonus increases to 300 per month with new targets.
After 12 months, the bonus goes up to €350 per month with additional targets.
After 18 months, the base salary increases to €1,600, plus the €350 monthly bonus.
Permanent contract after a 1-month probation period
You accrue 1.9 paid holidays per month
Opportunities for growth and professional development
A diverse, supportive, and collaborative team environment
Unlimited coffee and fresh fruit on office days for an energy boost
A diverse, friendly, and collaborative team culture
Tax free benefits (restaurant/Transport/Day Care)
Access to a mental health and well-being support app
Free online Spanish lessons outside working hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer ServiceAdministrative TasksProblem Solving

Soft Skills

Organizational SkillsMotivationInterpersonal Skills

Certifications

High School Diploma Or Equivalent