MS Companies

Product Adoption Specialist

• Work with the Change & Adoption Lead to iteratively roll out the Technology Transformation Agile Change Management approach
• Develop and lead a single view of change across the Tech function, showing the cumulative and collective impact of change
• Responsible for day to day engagements across all key partners and audience groups within M&S Digital & Tech, sharing our transformation journey, inspiring change and new ways of working, to ensure that the team is engaged, aware, informed and driven to action.
• Tailoring our approach to key audience groups and compose a messaging and channels plan effective for a variety of communication types and colleagues.
• Work with the Change & Adoption Lead to identify, baseline and track Change Management objectives and key results that drive the Tech function

Change & Adoption Manager

Supply Chain

• Set the direction for supply chain management products, ensuring they support clear business outcomes and long term improvement
• Shape systems, processes and operating models that improve how the supply chain works day to day
• Own and prioritise the supply chain data product backlog, working with data engineering, reporting and data science teams to build trusted capability
• Build strong relationships across Supply Chain, Digital and Technology, and with external partners, to support joined up delivery
• Help new technology land well in the business, working with change teams and tracking benefits as they are realised

Change & Adoption Manager

Head of Supply Chain Optimisation, Product