MS Companies

Financial Planning and Analysis

• Act as the Finance SME for Order to Cash, designing future-state processes across retail and B2B customer journeys. Post design, support testing, readiness, cutover and early life support, ensuring Finance data is accurate, controlled and embedded into future ways of working.
• Define requirements covering revenue, billing, cash collection, refunds, credit management and financial controls.
• Ensure effective integration between Finance, SAP, order management, payment and customer systems.
• Drive process improvements that deliver strong governance, accurate reporting and an excellent customer experience.
• Post the programme there will be further projects, as M&S continues to transform and drive change. There are a variety of options including the Order to Cash team, the Continuous Improvement team as well as the roles it the Technology teams supporting Finance.

Finance Transformation Manager – SME Order to Cash

• Lead the design of future-state stock procurement processes, including purchase order, good receipting, good issue, stock reconciliations, valuations including moving average price.
• Partner with Finance, Supply Chain and Technology teams to ensure SAP S/4HANA solutions support strong financial controls, accurate inventory accounting and efficient operational processes.
• Facilitate fit-to-standard workshops, challenge existing ways of working and help shape process decisions that balance business requirements with SAP best practice. Own business testing activity, including UAT, integration testing and defect resolution, ensuring solutions are fully validated before deployment.
• Support business readiness, training and change adoption, acting as a trusted SME throughout implementation and post go-live support.
• Post the programme there will be further projects, as M&S continues to transform and drive change. There are a variety of options including the Finance Stock team, the Continuous Improvement team as well as the roles it the Technology teams supporting Finance.

Finance Transformation Manager – SME Stock

• Act as the finance business partner for the International Online and Logistics teams, providing commercial insight, financial control and analytical support to drive profitable growth and support effective strategic decision-making.
• Own weekly trade reporting and performance reviews, producing clear, actionable insight on Online and Supply Chain performance, including risks, opportunities and key business drivers.
• Support profitable sales growth across D2C and Marketplace channels by monitoring acquisition, retention, frequency, conversion and average order value, while challenging pricing, proposition and marketing investment decisions to improve return on investment.
• Analyse fulfilment, logistics, returns costs, stock flows and inventory movements to support launches, availability and cost-to-serve opportunities across Supply Chain and Logistics.
• Lead budgeting, forecasting and P&L reporting for Online and Supply Chain, building driver-based financial models, scenario plans and concise commentary across sales, margin, costs and working capital.
• Develop business cases and investment appraisals for growth initiatives and expansion opportunities, supporting post-investment reviews and marketplace, logistics and 3PL contract governance.
• Standardise and improve Online and Supply Chain finance processes, using systems and automation to improve reporting quality, efficiency and decision-making.

Finance Manager – International, Online & Logistics

Affiliate Manager

• Support the Corporate Communications Manager to deliver colleague communications across the Food business, delivering engaging content through newsletters, intranet channels, town halls and weekly huddles attended by 400+ colleagues.
• Develop proactive corporate stories and campaigns that enhance the reputation of M&S Food, activating them through media, owned channels, events and leadership opportunities.
• Organise and manage major colleague engagement events, including weekly and monthly huddles and large-scale business kick-off events.
• Partner with senior stakeholders, PR teams, content specialists and external partners to produce compelling communications, maintain comms plans and support key moments in the corporate calendar.

Corporate Comms Business Partner – Food

Engineering Manager

• Build, mentor and lead a high-performing software engineering team, fostering a culture of collaboration, innovation, continuous improvement and engineering excellence.
• Oversee the planning, execution and delivery of software initiatives, ensuring alignment with business objectives, customer outcomes, priorities and timelines while proactively managing risks and dependencies.
• Drive the adoption of engineering standards, software development methodologies and best practices, providing technical leadership and guidance across complex programmes and initiatives.
• Establish and maintain high standards for software quality, reliability, security and performance, ensuring products meet operational and business requirements.
• Lead the team in improving engineering maturity, progressing towards and maintaining Elite DORA standards while embedding a culture of continuous improvement.
• Drive cloud-first thinking, modernisation of the technology landscape and effective use of shared platforms to maximise value delivery across engineering teams.
• Partner closely with Product, Design, Programme Management and senior engineers to define roadmaps, prioritise technical investments and deliver scalable business solutions.

Software Engineering Manager – Warehouse Connect

• Lead forward looking commercial strategy across the D&T category
• Act as a senior commercial advisor influencing high level decisions and approaches
• Drive complex commercial negotiations across cloud SaaS data digital services and consulting
• Shape commercial models risk frameworks and performance structures that enable strong supplier partnerships
• Bring deep market insight and innovation opportunities that create commercial advantage

Senior Commercial Partner – Digital & Technology

Procurement

• Capability to review, interpret and negotiate contractual terms and conditions within defined commercial and legal guardrails, ensuring alignment with the M&S Legal Playbook
• Build effective working relationships with D&T, Finance and Procurement colleagues to support collaborative decision making
• Bring external insights to help shape forward looking Category Plans aligned with the Digital & Technology strategy
• Work with Finance to align and embed commercial benefits within the Budget
• Manage end to end Source to Contract activity including strategy creation market testing evaluation negotiation and contract award
• Oversee the business contracts approvals process ensuring all governance documentation and approvals are completed to a high standard

Category Manager – Digital & Technology

DevOps Engineer

• Lead the availability, reliability, and continuous improvement of the Connectivity platform.
• Proactively identify, lead, and resolve service issues using monitoring, telemetry, and data-driven insights.
• Build strong partner relationships and collaborate across teams to deliver effective end-to-end solutions.
• Drive operational excellence through process optimisation, automation, and effective service transitions.
• Contribute to platform strategy, roadmap development, and major incident resolution while supporting wider business objectives.

Senior Platform Engineer – Connectivity SRE

Marketing Operations

• Support the delivery of in-store POS and communications across regular trading, event creative and store-specific activity.
• Work with stores, Retail, Marketing and supplier partners to make sure plans are accurate, clear and delivered right first time.
• Manage changing priorities with pace and agility, keeping activity moving and supporting clear communication to stores.
• Bring creative direction and a continuous improvement attitude to help improve processes and the customer experience.
• Support budget awareness, renewals and project activity that enhances the in-store experience throughout the year.

Assistant Marketing Manager – Store Operations

Communications

• Own and deliver the corporate communications strategy across Food, Fashion, Home & Beauty, and International, ensuring a consistent and compelling narrative that supports business priorities and strengthens reputation
• Create a drumbeat of impactful stories, campaigns and announcements that showcase the M&S transformation and build engagement with media, investors, colleagues, government and wider stakeholders.
• Provide strategic communications counsel and media guidance to leadership teams, helping them communicate with confidence and impact in both planned and high-pressure situations.
• Lead response to complex issues and high-profile media enquiries, oversee crisis communications activity and ensure robust processes, training and governance are in place to protect the M&S brand.
• Lead a team of communications professionals and the Press Office, creating an environment that encourages collaboration, growth, innovation and excellence.

Head of Corporate Communications

Supply Chain

• Deliver and own high-quality software: Build, maintain, and operate reliable, cloud-based solutions with strong automation, taking full ownership of delivery, support (including out-of-hours rota), and issue resolution.
• Drive engineering excellence and DevOps practices: Lead adoption of DevOps, automation, and experimentation to improve the end-to-end product lifecycle, while continuously measuring and enhancing development metrics, quality, and stability.
• Lead and contribute to frameworks, standards, and strategy: Develop and embed engineering frameworks, policies, and standards, while contributing to product planning, roadmaps, and defining/achieving Product Group objectives and key results.
• Mentor and uplift engineering capability: Support, coach, and mentor engineers through code reviews, pair programming, and knowledge sharing, fostering clean, high-quality code and continuous learning.
• Promote innovation, collaboration, and community engagement: Champion technology, ways of working, and innovation across teams; actively participate in communities of practice; and contribute to recruitment strategy and hiring plans.

Staff Software Engineer – Food Supply Chain

• Identify opportunities to strengthen governance, risk management and operational controls, driving practical improvements across a large and complex business.
• Build credibility quickly and influence Finance Directors and leadership teams through insight, challenge and expert advice.
• Strong expertise in risk management, internal controls and assurance frameworks, with the ability to interpret regulatory requirements and translate them into pragmatic, commercially focused solutions.
• Engage senior audiences, simplify complex topics and support effective decision-making at Executive and Board Committee level.
• Improve processes, solve complex problems and embed sustainable ways of working that enhance control effectiveness and organisational resilience.

Senior Finance Manager – Change & Controls

Product Manager

• Supporting the design and delivery of colleague-facing digital and voice-enabled experiences that help store teams access information, communicate effectively and complete tasks more efficiently.
• Working with Product Managers to manage backlogs, write user stories and prioritise work based on colleague needs, operational challenges and business value.
• Collaborating with engineering, UX, data and supplier partners to deliver intuitive, accessible and reliable solutions for colleagues in stores.
• Gathering colleague feedback and product insights to support continuous improvement and maximise adoption and value from our technology platforms.
• Contributing to AI-enabled experiences that help colleagues access guidance, prioritise work, communicate more effectively and resolve issues faster.

Associate Product Manager

• Own and shape the product strategy, vision and roadmap for products supporting our Fashion, Home & Beauty transformation.
• Work closely with business, product and technical partners to align priorities, manage the backlog and deliver measurable value.
• Act as the voice of the customer, translating business and customer needs into clear product outcomes, OKRs and success measures.
• Support the successful adoption of DevOps ways of working, including operational readiness, incident triage and continuous improvement.
• Build strong relationships across Product, Engineering, Data, Reporting, Transformation and business teams to support cross-product priorities and maturity.

Assistant

• Drive trading performance across international marketplaces through sales, stock, intake and margin analysis, identifying opportunities to maximise growth.
• Manage critical path activity from order placement through to launch, ensuring key deadlines and partner requirements are met.
• Use trading data, customer insights and market trends to inform decisions on product performance, pricing and stock management.
• Build strong relationships with internal teams and external partners to resolve issues quickly and ensure a seamless customer experience.
• Support the delivery of key business objectives, maintaining accurate documentation and contributing valuable insights to trade reviews and planning activities.