Product Manager

MS Companies

Product Manager at M&S shaping the future of Fashion, Home & Beauty through strategic product management. Collaborating with cross-functional teams to deliver customer-focused solutions.

Posted 7/6/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and shape the product strategy, vision and roadmap for products supporting our Fashion, Home & Beauty transformation.
Work closely with business, product and technical partners to align priorities, manage the backlog and deliver measurable value.
Act as the voice of the customer, translating business and customer needs into clear product outcomes, OKRs and success measures.
Support the successful adoption of DevOps ways of working, including operational readiness, incident triage and continuous improvement.
Build strong relationships across Product, Engineering, Data, Reporting, Transformation and business teams to support cross-product priorities and maturity.

Requirements

What you’ll need

Experience in product management, including creating product strategies, shaping roadmaps and delivering successful products from concept through to launch and optimisation.
Strong understanding of data quality, reporting, analytics and product health or performance metrics.
Experience working in a DevOps environment, ideally where services require 24/7 operational support.
Confident working with cross-functional teams, balancing customer, business and technical priorities to deliver the right outcomes.
Strong communication, leadership and problem-solving skills, with the ability to define OKRs, make data-led decisions and influence stakeholders effectively.
Experience within clothing retail, large-scale transformation programmes or auditable data environments would be beneficial, but not essential.

Benefits

Comp & perks

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product StrategyRoadmap DevelopmentPerformance MetricsOKR DefinitionOperational Readiness

Soft Skills

Problem-SolvingInfluencing Stakeholders