MS Companies

Platform Engineer

• Own end-to-end payment platform outcomes across key payment products, ensuring reliability, security, performance and resilience during peak trading periods.
• Lead the design and delivery of complex payment capabilities, making high-quality technical decisions that result in secure, scalable and maintainable solutions.
• Shape the technical direction and architecture of payment systems, working closely with architects and engineering leaders to align with business and technology strategy.
• Drive engineering excellence through DevOps, automation, operational improvements and incident management, reducing repeat failures and improving service performance.
• Mentor and support engineers through coaching, code reviews and knowledge sharing, helping to build strong payment domain expertise across the engineering community.

Staff Software Engineer – Payments Platform

Full-stack Engineer

• Own end-to-end quality outcomes across key retail platforms including POS and Self-Checkout, ensuring reliability, performance, security and resilience across transaction flows.
• Shape quality strategy and engineering standards for retail technology solutions, influencing architecture, automation frameworks and long-term platform direction.
• Drive operational excellence by improving testing practices, supporting incident investigation, reducing repeat failures and enhancing platform stability.
• Lead and mentor engineers through quality best practice, code reviews, automation excellence and knowledge sharing across teams.
• Champion DevOps and continuous testing practices, supporting automated delivery pipelines, production releases and out-of-hours platform support when required.

Staff Software Engineer – Self Checkouts

• Design, build, and evolve secure, scalable, and high-performance authentication and identity services used by millions of customers and colleagues.
• Own features end-to-end, taking responsibility for solution design, development, testing, deployment, monitoring, and production support.
• Help shape the technical direction of the Identity Platform, balancing customer experience, security, performance, and developer usability.
• Develop resilient APIs and backend services that enable secure authentication, authorisation, and identity management capabilities across the organisation.
• Champion engineering excellence through clean, maintainable, and well-tested code, helping establish best practices across teams.
• Actively participate in code reviews, technical discussions, pair programming, and knowledge-sharing initiatives.

Senior Software Engineer – Personalisation

• Build and evolve AI-powered services using Python, supporting highly scalable customer-facing experiences.
• Design and implement evaluation frameworks that measure and improve the quality of AI and LLM-powered systems.
• Drive continuous improvement of AI Stylist through structured evaluation, experimentation, and data-driven insights.
• Apply advanced techniques such as LLM-as-a-Judge and other evaluation methodologies to assess recommendation and response quality.
• Work with non-deterministic AI systems, identifying opportunities to improve relevance, consistency, and customer outcomes.
• Integrate AI services into broader digital platforms, APIs, and recommendation ecosystems.

Senior Software Engineer – Recommendation Experiences

Implementation Specialist

• Design, build, and evolve backend services that support the complete customer order lifecycle, from order creation through to fulfilment and completion.
• Develop scalable microservices and APIs using Java/Kotlin, enabling reliable and efficient order processing across multiple channels.
• Contribute to event-driven architectures using Kafka to support high-volume transactional workflows across Payments, Pricing, and Fulfilment domains.
• Design and evolve GraphQL and REST APIs, ensuring consistency, performance, scalability, and an excellent developer experience.
• Build resilient, low-latency solutions using distributed databases, caching technologies, and modern architectural patterns.
• Collaborate closely with Product Managers, Engineers, Architects, and business stakeholders to solve complex commerce challenges.

Senior Software Engineer – Customer Order

• Design, build, and evolve backend services that power pricing and promotions across multiple customer channels.
• Develop scalable microservices and APIs using Java/Kotlin for reliable pricing calculations and promotions management.
• Contribute to Kafka-based event-driven architectures for high-volume price publishing and promotional capabilities.
• Design and evolve GraphQL APIs ensuring consistency, performance, governance, and exceptional developer experience.
• Build resilient, low-latency solutions using MongoDB, Redis, PostgreSQL, and distributed data architectures.
• Own complex backend features across the pricing and promotions lifecycle from design through deployment and operational support.

Senior Software Engineer – Price Domain

• Design, build, and evolve order management capabilities that support seamless customer fulfilment journeys across checkout, fulfilment, returns, amendments, and cancellations.
• Own features end-to-end, taking responsibility for solution design, development, testing, deployment, and production support.
• Help shape the technical direction of the Order Management platform, driving improvements in architecture, integration patterns, automation, reliability, and security.
• Drive operational excellence by designing systems with observability, monitoring, resilience, and supportability at their core.
• Use tools such as Dynatrace to improve platform visibility, monitoring, and alerting capabilities.
• Collaborate closely with Product Managers, Engineering teams, and Fulfilment stakeholders to solve complex business challenges and accelerate delivery outcomes.

Senior Software Engineer – Order Management Platform

• Design, build, and evolve order management capabilities that support seamless customer fulfilment journeys across checkout, fulfilment, returns, amendments, and cancellations.
• Own features end-to-end, taking responsibility for solution design, development, testing, deployment, and production support.
• Help shape the technical direction of the Order Management platform, driving improvements in architecture, integration patterns, automation, reliability, and security.
• Champion engineering excellence through clean, maintainable, and well-tested code, promoting best practices across teams.
• Drive operational excellence by designing systems with observability, monitoring, resilience, and supportability at their core.
• Use tools such as Dynatrace to improve platform visibility, monitoring, and alerting capabilities.
• Collaborate closely with Product Managers, Engineering teams, and Fulfilment stakeholders to solve complex business challenges and accelerate delivery outcomes.
• Support and mentor engineers through coaching, knowledge sharing, code reviews, and technical guidance.
• Contribute to the continuous improvement of engineering standards, tooling, and ways of working across the wider organisation.

Senior Software Engineer – Order Fulfilment

• Design, build, and evolve payment services and capabilities that enable seamless customer transactions across M&S digital platforms.
• Develop resilient backend services, APIs, and integrations that support millions of customer payment journeys every year.
• Own features end-to-end, taking responsibility for solution design, development, testing, deployment, and production support.
• Help shape the technical direction of the Payments platform, balancing performance, scalability, resilience, security, and cost through modern engineering practices.
• Champion engineering excellence through clean, maintainable, and well-tested code, helping establish best practices across engineering teams.
• Drive operational excellence by designing systems with observability, monitoring, resilience, and supportability at their core.
• Utilise tools such as Dynatrace to improve platform visibility, monitoring, alerting, and service reliability.

Senior Software Engineer – Payment Capabilities

Engineering Manager

• Build, mentor, and lead high-performing software engineering teams, fostering a culture of collaboration, innovation, ownership, and continuous improvement.
• Oversee the planning, execution, and delivery of complex software initiatives, ensuring alignment with business objectives, timelines, budgets, and quality expectations.
• Work closely with product management, design, programme management, and operational stakeholders to define scope, shape roadmaps, and deliver impactful business outcomes.
• Provide strong technical leadership, guiding architecture, design decisions, and engineering best practices across fulfilment systems and platforms.
• Drive the adoption of modern software engineering standards, tools, and methodologies to improve software quality, developer experience, and delivery efficiency.
• Ensure operational excellence by embedding DevOps principles and maintaining reliable, scalable, secure, and well-supported production systems.

Software Engineering Manager – Fulfilment Expansion

Product Manager

• Own the Forecasting, Ordering and Allocation product, defining and delivering the product vision, strategy, roadmap and OKRs to drive measurable business and customer value.
• Partner closely with business, technology and product stakeholders to align priorities, shape product direction, influence cross-product initiatives and deliver a seamless user experience.
• Manage and prioritise the product backlog, develop business cases and lean canvases, and apply iterative, MVP-led delivery approaches to maximise value and reduce risk.
• Define, track and communicate product success measures, using customer insight, market research, data, experimentation and competitor analysis to continuously optimise performance and inform decision-making.
• Lead successful product adoption and operational excellence by supporting DevOps ways of working, collaborating with Engineering and Delivery teams, and coaching Product Managers while championing Product Management best practice across M&S.

Senior Product Manager – Foods Forecasting, Ordering, and Allocation

Salesforce Developer

• Design, build and maintain scalable solutions across Salesforce Loyalty Cloud and the wider Salesforce Platform, using Apex, Flows, DPE and declarative configurations.
• Lead the development of customer loyalty capabilities, including member lifecycle management, promotions, rewards processing and personalised customer experiences.
• Design and implement integrations with external systems through REST APIs, Platform Events and event-driven architectures, ensuring robust and reliable data flows.
• Collaborate with architects, product managers and engineering teams to translate business requirements into high-quality technical solutions aligned with strategic objectives.
• Champion engineering excellence by driving code quality, operational stability, observability, continuous improvement and best practice across the team.

Senior Software Engineer – Salesforce

IT Support

• Lead and continuously improve the end-to-end Knowledge Management process, ensuring D&T products and services are supported by accurate, accessible and high-quality knowledge.
• Develop and implement Knowledge Management strategies, policies and best practices, using data, feedback and insights to drive ongoing improvements across D&T.
• Build, maintain and optimise knowledge repositories, content management systems and knowledge assets, ensuring information remains relevant, compliant and easy to find.
• Partner with subject matter experts, stakeholders and teams across the business to capture, share and promote knowledge, fostering a culture of collaboration and continuous learning.
• Monitor the effectiveness of the Knowledge Management practice through audits, reporting, training and performance metrics, ensuring colleagues have the tools and support they need to succeed.

Knowledge Manager – IT Service Management

Supply Chain

• Shape the future Fashion, Home & Beauty logistics network to support growth, profitability and customer outcomes
• Turn long-term business ambitions into transformational supply chain plans that support future demand
• Lead the network transformation roadmap, identifying opportunities to unlock efficiency, scalability and sustainable growth
• Use data, insight and commercial analysis to build business cases and influence investment decisions
• Collaborate with senior stakeholders, operational teams and partners to solve complex challenges and deliver change

Strategic Development Manager – Logistics

Manager

• Lead the management of the Connectivity demand pipeline, ensuring demand is captured, assessed, sized and prioritised consistently.
• Develop short-, medium- and long-term capacity plans covering people, partners, skills, technology and operational constraints.
• Balance demand against available capacity, providing clear recommendations on priorities, sequencing, risks and trade-offs.
• Coordinate governance forums, reporting and forecasting to provide visibility of delivery readiness, resource requirements, utilisation and potential bottlenecks.
• Partner with teams across Connectivity, Architecture, Security, Service Management, PMO, Delivery and Finance to improve planning maturity, decision-making and delivery effectiveness.