Connectivity Capacity & Demand Manager

MS Companies

Connectivity Capacity & Demand Manager handling demand pipeline and capacity planning for M&S Connectivity team. Collaborating with cross-functional teams to enhance planning maturity and delivery effectiveness.

Posted 7/20/2026full-timeSalford • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in demand management, capacity planning, and resource forecasting within technology environments, with a strong ability to analyze complex data and produce executive-level reporting. Proven skills in stakeholder management and cross-functional collaboration to enhance planning maturity and delivery effectiveness.

Highest-signal resume keywords

Demand ManagementCapacity PlanningResource ForecastingStakeholder ManagementService Management Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisForecastingExecutive-Level ReportingDashboard CreationCapacity Planning

Soft Skills

CommunicationFacilitationCollaboration

Industry Keywords

ConnectivityInfrastructureEnterprise EnvironmentsPortfolio PlanningOperational Constraints

About the role

Key responsibilities & impact

Lead the management of the Connectivity demand pipeline, ensuring demand is captured, assessed, sized and prioritised consistently.
Develop short-, medium- and long-term capacity plans covering people, partners, skills, technology and operational constraints.
Balance demand against available capacity, providing clear recommendations on priorities, sequencing, risks and trade-offs.
Coordinate governance forums, reporting and forecasting to provide visibility of delivery readiness, resource requirements, utilisation and potential bottlenecks.
Partner with teams across Connectivity, Architecture, Security, Service Management, PMO, Delivery and Finance to improve planning maturity, decision-making and delivery effectiveness.

Requirements

What you’ll need

Experience in demand management, capacity planning, resource forecasting or portfolio planning within technology environments.
Able to analyse complex data, create forecasts and turn insights into practical recommendations.
Comfortable producing executive-level reporting, dashboards and management information.
Strong stakeholder management, communication and facilitation skills, with the ability to work across cross-functional teams.
You bring a good understanding of service management principles, commercial considerations and the relationship between demand, capacity, cost and business value. Experience in connectivity, infrastructure or large-scale enterprise environments would be beneficial.

Benefits

Comp & perks

After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.