Senior Software Engineer – Order Fulfilment

MS Companies

Senior Software Engineer developing order management capabilities for M&S's Order Management platform. Focused on backend engineering for ecommerce fulfilment operations, ensuring scalability and reliability.

Posted 7/23/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in backend engineering, focusing on designing and developing reliable, scalable systems while ensuring software quality and maintainability. Proficient in CI/CD practices and operational excellence, with a strong emphasis on collaboration and continuous improvement across teams.

Highest-signal resume keywords

IBM Sterling Order ManagementJava DevelopmentCI/CD PracticesObservability and MonitoringEnterprise Service Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backend EngineeringAPI DevelopmentDistributed SystemsSystem ResilienceSoftware TestingIntegration PatternsAutomationProduction SupportTechnical DirectionEngineering Standards

Soft Skills

CollaborationMentoringProblem-SolvingCommercial AwarenessCoaching

Tools & Technologies

Dynatrace

Industry Keywords

Ecommerce FulfilmentOperational ExcellenceCustomer Fulfilment JourneysEngineering ExcellenceComplex Enterprise Environments

Tech Stack

Tools & technologies

Distributed SystemsJava

About the role

Key responsibilities & impact

Design, build, and evolve order management capabilities that support seamless customer fulfilment journeys across checkout, fulfilment, returns, amendments, and cancellations.
Own features end-to-end, taking responsibility for solution design, development, testing, deployment, and production support.
Help shape the technical direction of the Order Management platform, driving improvements in architecture, integration patterns, automation, reliability, and security.
Champion engineering excellence through clean, maintainable, and well-tested code, promoting best practices across teams.
Drive operational excellence by designing systems with observability, monitoring, resilience, and supportability at their core.
Use tools such as Dynatrace to improve platform visibility, monitoring, and alerting capabilities.
Collaborate closely with Product Managers, Engineering teams, and Fulfilment stakeholders to solve complex business challenges and accelerate delivery outcomes.
Support and mentor engineers through coaching, knowledge sharing, code reviews, and technical guidance.
Contribute to the continuous improvement of engineering standards, tooling, and ways of working across the wider organisation.

Requirements

What you’ll need

A senior software engineer with deep backend engineering experience and a proven track record of delivering reliable, scalable systems in complex enterprise environments.
Experienced with IBM Sterling Order Management and the challenges associated with large-scale ecommerce fulfilment operations.
Strong Java engineer with experience designing and developing enterprise services, APIs, and integrations across distributed systems.
Passionate about software quality, maintainability, testing, and long-term sustainability.
Experienced in CI/CD practices, observability, production support, and operational excellence.
Comfortable designing systems with resilience, recoverability, monitoring, and supportability in mind.
Pragmatic and commercially aware, capable of balancing technical ambition with business priorities and customer outcomes.
A collaborative engineer who enjoys working across disciplines, raising standards, and helping teams continuously improve.

Benefits

Comp & perks

20% colleague discount across M&S products and selected third-party brands.
Competitive holiday entitlement with the potential to buy extra holiday days.
Discretionary bonus schemes awarded based on personal and business performance.
A generous Defined Contribution Pension Scheme and Life Assurance.
A tailored induction and extensive learning and development opportunities.
Amazing perks and discounts via the M&S Choices platform.
Access to GymSave and the opportunity to become an M&S Shareholder.
A dedicated charity volunteer day to support a cause you're passionate about.
Access to a fantastic range of wellbeing support, including a 24/7 Virtual GP and wellbeing services.