MRI Software

Business Development Rep

• Own and execute a go-to-market strategy for a defined metropolitan region or vertical
• Identify, pursue, and close new logo opportunities while expanding MRI’s presence within underpenetrated accounts
• Map target accounts and develop territory coverage plans to maximize opportunity creation and win rates
• Build deep, multi-stakeholder relationships across executive, operational, and technical buyer personas
• Leverage MRI’s full product portfolio to deliver comprehensive SaaS solutions that address client-specific challenges
• Represent MRI as the face of the brand within your territory — attending key industry events, associations, and conferences
• Lead sophisticated prospecting efforts across enterprise and strategic accounts, including outreach to C-level decision-makers and influencers
• Conduct consultative discovery meetings to uncover business needs, ROI potential, and technology gaps
• Work cross-functionally with Marketing, Solutions Consultants, and Partner teams to design integrated proposals
• Manage complex deal cycles from initial contact through close, collaborating with Legal, Finance, and Product as needed
• Deliver tailored presentations, demos, and business cases to enterprise buyers
• Ensure accurate opportunity tracking, forecasting, and pipeline reporting in Salesforce
• Partner with Account Executives, Account Managers, and Channel leaders to ensure regional alignment across new business and expansion motions
• Collaborate with Product Marketing and Partner Development teams to tailor campaigns and co-selling strategies for the assigned market
• Engage with MRI’s leadership on regional GTM strategy and contribute market intelligence to product roadmaps
• Build relationships with local industry associations, developers, and property operators to strengthen MRI’s network and market visibility
• Stay current on market conditions, competitive dynamics, and emerging real estate technology trends
• Act as a trusted advisor to prospective clients, providing insights into best practices and technology adoption strategies
• Represent MRI at trade shows, panels, and client roundtables as a subject matter expert in real estate SaaS solutions
• Contribute to internal strategy discussions by sharing insights from client interactions and territory data

Business Development Director

Account Executive

• Driving and managing the entire sales process - targeting top prospects, identifying client solutions, building and maintaining customer relationships, performing software demonstrations, negotiating and closing opportunities within an assigned territory
• Acting as an “industry expert”, consulting with clients to provide assistance with their unique, critical business issues and strategic initiatives
• Conducting software demonstrations and promoting MRI at industry conferences and trade shows
• Achieve or overachieve financial targets
• Collaborate cross-departmentally: Marketing, Product, Professional Services and legal
• Responsible for forecasting all opportunities based on MRI Software’s sales model and opportunity management definitions
• Generating new business by leveraging existing relationships, prospecting, conducting market analysis, selling the company’s software and services offerings

Strategic Account Executive

• Actively seek out and identify potential clients who can benefit from our @Work solutions
• Utilize various channels such as cold calling, networking events, and online platforms to generate leads
• Drive the entire sales process by targeting top prospects, identifying solutions, conducting software demonstrations, negotiating, and closing
• Stay informed about industry trends, competitor activities, and market demands
• Provide regular updates to internal teams to enhance product development and marketing strategies
• Work to identify and understand a client or prospects critical business needs and how they align with MRI's solutions and services
• Develop and implement strategic sales plans to proactively identify and sell new opportunities
• Handle the contracting process and simple sales negotiations
• Develop and implement integrated sales strategies in conjunction with other business units on shared opportunities
• Submit standard sales metrics such as forecasting, pipeline, funnel, business plans, and other reports as necessary in a timely manner
• Monitor and evaluate the activities and products of the competition
• Exceed assigned annual sales quota
• All other duties and responsibilities as assigned

System Administrator

• Administer and support the Evolution application across development, test, and production environments.
• Manage and configure IIS (Internet Information Services) for application hosting and troubleshooting.
• Handle user access management and authentication integration using Azure Active Directory.
• Perform regular system administration tasks, including patching, backups, monitoring, and performance tuning.
• Monitor application health, logs, and services, ensuring high availability and minimal downtime.
• Coordinate with development, DBA, infrastructure, and support teams for deployment and issue resolution.
• Manage incident, problem, and change management processes according to organizational policies.
• Maintain detailed documentation of configurations, processes, and operational procedures.
• Support security audits, ensuring compliance with internal and external standards.
• Provide on-call or after-hours support during critical releases or incidents (as required).
• Support UAT and production rollouts and ensure compliance with change management processes.

Systems Administrator II

Sales

• Achieve or overachieve financial targets
• Develop and execute strategy for achievement of business results tied to overall sales strategy
• Attract and retain top talent within sales team with a strong focus on building a pipeline of candidates for potential open territories
• Drive high activity by conducting team prospecting sessions with direct reports
• Ensure that each team member is capable of developing and maintaining C-level relationships
• Provide leadership through effective communication of the NA Occupier Strategy
• Coach and develop direct reports on a regular basis
• Improve the team's success through effective leadership and mentorship
• Take ownership for own professional growth and support the team's professional growth
• Collaborate cross-departmentally: Marketing, Product, Professional Services and legal
• Assist your team in negotiating pricing and contractual terms to close sales
• Responsible for forecasting all opportunities based on MRI Software’s sales model and opportunity management definitions

Sales Manager

Ecommerce

• Define and execute a global digital strategy that accelerates demand generation, enhances brand visibility, and optimizes user experience across MRI’s core markets
• Serve as the executive owner of MRIsoftware.com, overseeing its roadmap, UX, SEO performance, and integration with marketing automation and CRM systems
• Build a cohesive, high-performing digital marketing organization with regional alignment, strong analytical rigor, and culture of innovation
• Lead MRI’s web engagement and SEO strategy, including site architecture, technical SEO, content optimization, and generative engine optimization (GEO)
• Partner with Product, Content, and Demand Gen teams to ensure the website functions as MRI’s top-performing demand engine
• Implement continuous A/B, multivariate, and AI-driven testing frameworks to improve UX, conversion rates, and engagement metrics
• Deploy AI-powered personalization to dynamically tailor digital experiences by persona, industry, and region
• Integrate predictive analytics, machine learning, and generative AI into content creation, campaign optimization, and user engagement workflows
• Champion emerging MarTech tools and automation that improve targeting, speed-to-market, and scalability
• Develop and maintain advanced digital performance dashboards to measure traffic, engagement, lead quality, and ROI
• Drive a data-first culture, using analytics to inform web design, SEO investment, and paid media efficiency
• Leverage AI-driven insights to forecast trends, model pipeline outcomes, and optimize digital spend
• Partner with leaders across Corporate Marketing, Regional Marketing, Product Marketing, and Sales Operations to align digital strategies with business growth priorities
• Ensure global consistency in brand execution while enabling local and regional customization

Vice President, Digital Experience, AI

IT Support

• Define the architecture, governance, and integration strategy for adopting AI development tools
• Ensure AI tools are implemented securely, responsibly, and at scale
• Provide the technical blueprint for integrating AI tools into the development ecosystem
• Establish the enterprise architecture vision and standards for AI-powered development tools
• Define integration approaches for AI tools with existing platforms
• Partner with security, compliance, and legal teams to ensure responsible AI use
• Develop governance frameworks for enterprise-wide adoption
• Create reference architectures and best-practice workflows for embedding AI tools
• Collaborate with engineering and product leaders to ensure scalability, security, and consistency
• Evaluate and recommend emerging AI development tools

Enterprise Architect

Strategy

• Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g. cost optimization, growth initiatives, M&A integration, systems implementation, process transformation)
• Act as project sponsor or program manager: define scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance
• Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle
• Coordinate cross-functional workstreams, ensuring alignment among teams (finance, operations, product, marketing, HR, IT) and escalation to senior leadership as needed
• Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations
• Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success
• Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to the VP of Business Operations and other stakeholders
• Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes
• Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making
• Provide executive support or “chief-of-staff” style functions as needed (e.g. agenda setting, meeting preparation, strategic planning support)
• Drive adoption of KPIs, dashboards, reporting frameworks, and data-driven decision making within the organization
• Lead change management efforts, managing resistance, ensuring communications, training, and stakeholder buy-in
• Mentor or manage junior team members supporting strategic initiatives or project work

Director, Strategic Projects

Program Manager

• Lead and manage high-impact cross-functional strategic projects from inception to completion, ensuring alignment with business objectives and delivering measurable results.
• Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle.
• Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.
• Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success.
• Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to the VP of Business Operations and other stakeholders.
• Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes.
• Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making.

Program Manager I

Accountant

• Prepare monthly financial statements for commercial and residential management clients
• Reconcile bank statements
• Post tenant receipts
• Post journal entries
• Enter invoices into Accounts Payable module
• Prepare monthly property workpapers, journal entries, accruals, etc.
• Analyze balance sheet and income statements for unusual activity and report to client
• Produce financial statement reports and submit to owner/management company
• Communicate timely with clients and co-workers

Senior Property Accountant

Manager

• Supervise and mentor a team of property accountants
• Review and approve financial statements, journal entries, and reconciliations
• Ensure timely completion of daily, monthly, quarterly, and annual accounting tasks
• Serve as the primary point of contact for client inquiries and escalations
• Maintain and enforce department Standard Operating Procedures
• Collaborate with cross-functional teams to support client needs and internal initiatives
• Participate in industry events and trade shows as needed
• Provide backup support during team absences to ensure continuity of service

Administration

• Oversee and maintain accurate global lease data, including entry, validation, and reconciliation of AR/AP transactions
• Prepare monthly client reports and financial summaries, ensuring compliance with FASB 842
• Review and analyze landlord reconciliation statements, operating expense true-ups, and real estate tax bills
• Partner with clients to resolve complex billing discrepancies and disputes with landlords or vendors
• Develop and maintain strong, trusted relationships with multiple client stakeholders
• Provide strategic insights and recommendations to improve portfolio performance and reporting efficiency
• Collaborate with internal teams to optimize processes and ensure alignment with client objectives

Senior Lease Administrator

Social Media Manager

• Develop, manage, and grow the executive influencer program for the CEO and senior leaders
• Create an executive influencer program framework that can be adopted and adapted across the business
• Create content strategies tailored to executive voices, including social posts, articles, and thought leadership opportunities
• Identify and secure opportunities for executive participation in industry conversations, panels, and media
• Define program KPIs, measure and report on executive influencer program performance, refining strategies for maximum impact
• Serve as the global strategist for social media, aligning regional strategies with global objectives
• Lead social media engagement across the globe and develop best practices, guidelines, and toolkits to support regional marketing teams
• Oversee measurement and reporting for MRI’s global social media efforts, using insights to optimize performance
• Drive program refinement by applying data-driven recommendations to content, strategy, and channel usage
• Organize and lead global social media engagement council, enabling collaboration and consistency across regions
• Evaluate emerging platforms, tools, and vendor relationships to ensure global readiness
• Lead global-level reputation management across social channels
• Develop, produce and, as necessary, post social media content that focuses on increasing brand awareness

Marketing Manager, Social Media

Analyst

• Conduct in-depth credit analysis on lease guarantor applications, including income assessment, liquid asset verification, credit history; escalate higher-risk or non-standard applications as appropriate
• Collaborate with sales team to ensure end-to-end process integrity
• Provide guidance and mentorship to junior analysts and underwriters
• Take escalation calls from property managers or applicants to discuss complex scenarios, clarify credit policy, or help resolve issues that arise during the approval process
• Support ongoing enhancement of process workflow, credit policies, scoring models, and risk assessment frameworks
• Participate in system and process improvement initiatives to streamline credit evaluation procedures

Senior Credit Analyst

Public Relations

• Develop and execute a proactive PR strategy aligned with business objectives
• Cultivate relationships with key journalists, editors, influencers, and media outlets
• Draft and distribute press releases, bylines and additional content types
• Secure and manage media placements, interviews, and bylined articles in relevant outlets.
• Monitor news cycles and identify opportunities for reactive media engagement and executive commentary.
• Manage award submissions, thought leadership programs, and speaking opportunities.
• Strategically position key executives as industry authorities and trusted voices on relevant topics.
• Develop and refine executive messaging, bios, thought leadership pieces, and speaker profiles.
• Secure and manage executive interviews, op-eds, bylined articles, and speaking opportunities.
• Partner with internal stakeholders to prepare executives for media engagements, including briefing docs and talking points.
• Identify and engage with industry influencers, analysts, and content creators who shape industry conversations.
• Build long-term, value-driven relationships that amplify our brand narrative in key digital and social ecosystems.
• Collaborate with marketing and partner teams to develop co-branded opportunities, interviews, and partnerships with influential voices.
• Own and execute the North American social media strategy across key platforms
• Plan and create engaging, on-brand content, including posts, stories, graphics, videos, and copy
• Manage content calendar and ensure integration with broader marketing campaigns
• Monitor social conversations, trends, and competitor activity to keep content timely and relevant
• Engage with followers, respond to comments/messages, and foster community interaction.
• Track and report on key metrics (engagement, reach, growth) and optimize based on performance.
• Work closely with marketing, content, design, and executive teams to ensure messaging consistency.
• Adhere to internal processes for PR and social content approvals, workflows, and publishing.

Marketing Manager – Public Relations

Product Marketing

• Shape product messaging and positioning that connects with real people
• Partner with Marketing, Sales, Product, and Post-Sales teams to support campaigns that build pipeline
• Help lead go-to-market strategies for new features and product updates, working across teams to make sure GTMs are smooth and successful
• Launch new features with creativity and purpose, using audience-first plans that stand out
• Create and maintain sales tools like decks, videos, one-pagers, and playbooks
• Stay on top of the competitive landscape and turn insights into battlecards that help our sales teams succeed
• Use data to guide messaging, track performance, and improve how we talk about and promote our products
• Build and refine personas to shape messaging, targeting, and campaign strategy
• Collaborate with your PMM teammates to make sure your work supports the bigger story of how we win in Residential

Product Marketing Manager

Support Engineer

• Analyze complex issues and engage with a worldwide client base to provide an incredible customer experience
• Serve as the primary point of contact for a broad variety of customers from financial and property management institutions
• Assist with a wide range of questions and technical issues using troubleshooting skills and creative solutions
• Listen to and empathize with clients and deliver a consistent, professional experience
• Collaborate with internal teams for problem solving and escalate complex issues as needed
• Work within a hybrid model based at MRI’s HQ in Solon, Ohio or Tempe, Arizona

Support Analyst III

• Analyze complex issues and troubleshoot client problems for MRI Software products
• Serve as primary point of contact for a broad variety of customers from financial and property management institutions
• Engage with worldwide client base and provide an incredible customer experience daily
• Listen to and empathize with clients, apply creative solutions and collaborative problem solving
• Assist clients with a wide range of questions and issues and escalate as needed
• Collaborate with internal teams to resolve complex issues and deliver consistent, professional experiences

Senior Support Analyst

Compliance

• Own PCI-DSS compliance program while supporting multiple audit frameworks (SOC 1/2, ISO 27001) for a global technology company.
• Work both collaboratively and independently within team spanning global time zones.
• Full scope maintenance for PCI-DSS certification and coordination of QSA assessments
• Support evidence collection for PCI-DSS, SOC 1 and SOC 2, and other ISO frameworks
• Conduct vendor risk assessments and manage third-party evaluations
• Document control procedures and coordinate remediation activities
• Generate compliance reporting, maintain audit calendars, and facilitate successful audits