Account Manager – MRI Vault CRM

MRI Software

Hybrid Account Manager focused on creating market advocates and driving revenue growth for MRI brand. Engaging with existing customers and facilitating sales initiatives through deep relationship management.

Posted 6/11/2026full-timeMelbourne • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Maintain relationships with existing customers through online and face-to-face interaction.
Acting as a “solutions expert” in helping customers with their unique business issues and strategic initiatives
Working with the broader sales team to share ideas, knowledge and new business development strategies
Driving and managing the sales process - targeting whitespace opportunities, identifying client solutions, building and maintaining customer relationships, supporting/ scheduling software demonstrations, negotiating and administrating opportunities within an assigned territory with the assistance of designated hunters
Facilitating the sales administration process in company CRM
Design account strategies and work with sales leadership & marketing to achieve short and long-term sales goals for targeted clients
Conduct ‘outbound’ call campaigns to drive individual initiatives
Exceed assigned annual sales/retention quotas
Handle the contracting process and sales administration
Understand MRI’s positioning in the market and be well versed in product differentiators and strengths
All other duties and responsibilities as assigned

Requirements

What you’ll need

2+ years of account management experience in the software industry or similar (Property Manager, AM or BDM)
Knowledge of the Real Estate industry is essential.
Experience with MRI CRM Software & Website solution or similar real estate SaaS solutions
Ability to operate in a very fast-paced environment with multiple priorities
Demonstrated track record in adding value through client relationship to increase the revenue over a sustained period, exceeding sales targets with the ability to work with the key stakeholders
Excellent verbal and written communication skills
Experience sales CRM (Salesforce or Hubspot) is essential.

Benefits

Comp & perks

Flexible working arrangements
Uncapped Commission Structure
6 x Flexi Any Day: knock 2.5 hours off your day!
Me Days: additional 3 days of annual leave for qualifying employees
Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!
Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
Maintain a fantastic work-life balance with PTO days plus observed holidays.
Further your professional development and growth with our tuition reimbursement offerings.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales process managementcontracting processsales administrationoutbound call campaignsclient relationship managementsales strategy designnegotiationquota achievement

Soft Skills

communication skillsinterpersonal skillsorganizational skillsproblem-solvingcollaborationadaptabilitycustomer servicestrategic thinkingtime management