Minsait

Consultant

• Atuar no desenho, implantação, configuração e evolução de soluções Genesys Cloud.
• Realizar análise de requisitos funcionais e técnicos, propondo soluções aderentes às melhores práticas.
• Configurar e administrar URA/IVR, roteamento, chatbot, voicebot, copilot, campanhas outbound, relatórios e integrações.
• Atuar na sustentação de ambientes Genesys, realizando troubleshooting, análise de incidentes e problemas.
• Apoiar times de operação e negócio, garantindo SLAs, qualidade e eficiência operacional.
• Liderar tecnicamente consultores mais juniores e apoiar na transferência de conhecimento.
• Elaborar documentação técnica, diagramas de arquitetura e procedimentos operacionais.
• Atuar em conjunto com áreas de infraestrutura, redes, segurança e aplicações.

Consultor Genesys – Pleno

Analyst

•Atuará no suporte técnico e administração de ambientes críticos, garantindo a estabilidade, segurança e disponibilidade das plataformas de infraestrutura, com foco principal em ambientes Windows Server;
•Apoiará com as responsabilidade de: administração, manutenção e evolução de servidores Windows em versões 2012, 2016, 2019 e 2022, atuando de acordo com processos formais de Change Management, respeitando janelas controladas de mudança e procedimentos rigorosos de validação.

Analista de Infraestrutura, Microsoft

• Manage and evolve complex SAP landscapes (ECC and S/4HANA)
• Perform installations, upgrades, conversions, and migrations, including S/4HANA projects
• Define and implement SAP Basis architecture best practices
• Act as a consultant to technical and business teams
• Administer SAP HANA environments (tuning, troubleshooting, and performance)
• Plan and execute high availability and disaster recovery strategies
• Conduct root cause analysis and resolve critical incidents
• Automate operational routines and implement continuous improvements
• Mentor junior professionals and disseminate technical knowledge

Senior SAP BASIS Consultant – Support, AMS

Full-stack Engineer

• Highly skilled Java developer who will work with user requirements, system architecture, database integration, and troubleshooting.
• Manage and optimize infrastructures.
• Design, code, test, and maintain applications using the Java programming language.
• Ensure performance, scalability, and alignment with business objectives.
• Build robust, scalable, and efficient applications.

Fullstack Developer – Low-Level Platform

Software Engineer

• Desenvolver serviços de captura e ingestão de dados integrados ao ambiente COBOL
• Apoiar na persistência de dados em banco histórico de comprovantes
• Desenvolver consultas e rotinas para geração de comprovantes
• Modelar e manter estruturas de banco de dados
• Desenvolver contratos de comunicação entre sistemas legados e novas interfaces
• Garantir estabilidade e performance das soluções

Desenvolvedor Cobol, Sênior

• Work on the development, evolution and maintenance of Santander's critical systems
• Work with legacy systems and new architectures, ensuring integration and performance
• Participate in technical analysis, incident resolution and continuous improvements
• Produce and maintain technical documentation
• Collaborate with multidisciplinary teams (business, development, architecture and operations)
• Ensure quality, security and compliance of deliverables

COBOL Developer – Senior

• Levantamento e desenho de processos (AS-IS / TO-BE, BPMN leve).
• Desenvolvimento de Power Apps (Canvas) com Dataverse ou SharePoint.
• Automação com Power Automate (cloud e desktop).
• Modelagem e dashboards no Power BI (DAX intermediário, RLS).
• Manutenção e modernização de VBA (Excel/Access).
• ETL e integrações com Python (APIs REST, automações de dados).
• Integração de dados (SharePoint, Dataverse, SQL Server, Excel/CSV).
• Boas práticas de governança, versionamento (Git) e documentação.
• Suporte de 2º nível e otimização contínua das soluções.Levantamento e desenho de processos (AS-IS / TO-BE, BPMN leve).
• Desenvolvimento de Power Apps (Canvas) com Dataverse ou SharePoint.
• Automação com Power Automate (cloud e desktop).
• Modelagem e dashboards no Power BI (DAX intermediário, RLS).
• Manutenção e modernização de VBA (Excel/Access).
• ETL e integrações com Python (APIs REST, automações de dados).
• Integração de dados (SharePoint, Dataverse, SQL Server, Excel/CSV).
• Boas práticas de governança, versionamento (Git) e documentação.
• Suporte de 2º nível e otimização contínua das soluções.

Desenvolvedor Power Platform – Pleno

Robotics

• Analyze, map, and document processes suitable for automation;
• Gather requirements from business stakeholders;
• Develop, test, and maintain bots using RPA tools;
• Work according to robotization methodology and Center of Excellence (CoE) practices;
• Perform integrations between applications via RESTful APIs;
• Support the maintenance and evolution of existing automations;
• Collaborate with technical teams and business areas;
• Operate under pressure while ensuring deadlines and delivery quality.

Senior RPA Developer

• Support the administration and monitoring of SAP environments (ECC and S/4HANA)
• Assist with installations, system configurations and updates
• Execute operational routines and follow documented procedures
• Support the analysis and resolution of technical incidents
• Perform transport requests (TMS) under supervision
• Participate in client copies and basic Basis support activities
• Document procedures and keep records up to date
• Work together with technical teams to ensure the stability of the environments

SAP Basis Consultant, Mid-level

Operations

• Analyze, control, and optimize the operational routines of the FinOps area.
• Develop strategies for financial efficiency and governance.
• Participate in management and cost analysis of AWS Cloud.
• Perform financial impact analyses for new projects and migrations.
• Ensure the application and compliance of tagging policies and cost allocation.
• Create and maintain dashboards and reports on costs and consumption.

FinOps Analyst (Mid-level)

• Equipment management: Configuration, monitoring and optimization of firewalls, client-to-site and site-to-site VPNs, switches, and other network devices from Fortinet, Algosec, and Cisco.
• Network security: Implementation and maintenance of security policies, incident detection and response, and risk and vulnerability analysis.
• Policy management: Creation, updating, and maintenance of security policies to ensure compliance with standards and regulations.
• Analysis and troubleshooting: Diagnosis and resolution of complex network-related issues, including outages, performance degradation, and connectivity problems.
• Documentation: Creation and maintenance of technical documentation for the network infrastructure.
• Projects: Participation in infrastructure deployment and expansion projects.

Infrastructure Analyst – Mid Level

QA Engineer

• Work in quality assurance (QA) for banking systems in a Mainframe environment.
• Design, execute, and monitor test plans, scenarios, and test cases (functional and regression).
• Perform tests on COBOL systems (online and batch).
• Validate CICS, DB2 and JCL routines, ensuring data and process integrity.
• Support requirements analysis, business rules review, and assessment of system impacts.
• Collaborate with development teams and functional areas to identify and resolve defects.
• Monitor deployments, user acceptance testing (UAT), and fixes in the production environment.
• Ensure compliance with quality, security, and governance standards in the banking environment.
• Document evidence and test results, and track the defect lifecycle.

Senior QA Test Analyst

• Respond to, analyze, and resolve critical incidents in SAP PM modules.
• Perform Root Cause Analysis (RCA) and propose definitive fixes and optimizations.
• Monitor, adjust, and stabilize maintenance processes in SAP ECC or S/4HANA environments.
• Maintain and evolve existing processes, ensuring adherence to best practices.
• Assess, specify, and implement improvements and change requests following AMS governance.
• Participate in gap analyses, functional refinement, and the evolution of maintenance processes.

Senior SAP PM Consultant

• Attend, analyze, and resolve critical incidents in TRM submodules (MM, SE, derivatives, funds, securities).
• Perform Root Cause Analysis (RCA), proposing permanent fixes and optimizations.
• Monitor, adjust, and stabilize treasury processes in ECC or S/4 environments.
• Maintain and evolve portfolio management processes: investments, redemptions, valuation, mark-to-market, yields.
• Work on fixed-income scenarios (FSCM-TM-MM), variable-income/equities (FSCM-TM-SE) and investment funds.
• Validate market data and rate integrations via Market Rates Management.
• Ensure automatic postings, reclassifications, accruals, and multi-standard adjustments.
• Work with Brazil Localization tax processes (IR/IOF) applied to financial instruments.
• Assess, specify, and implement improvements and change requests following AMS governance.
• Participate in gap analyses, functional refinement, and evolution of financial processes.

SAP TRM Consultant – Senior

• Provide functional support for the SAP MM module, analyzing and resolving incidents related to purchasing, inventory, requisitions, contracts, and goods receipts.
• Implement functional improvements, including configurations/parameterizations, workflow reviews, and preparation of technical specifications for ABAP.
• Support MM integrations with FI, SD, PP, EWM, Ariba and BTP, ensuring smooth interoperability between modules.
• Perform functional debugging to identify root causes and guide required corrections.
• Participate in unit and integration testing, document evidence, and support Go-Live periods.
• Make adjustments related to Brazil Localization, such as NFe, taxes, CFOP, MIGO/MIRO and DRC Inbound.
• Interface with business areas, key users and internal AMS teams to align functionality and resolve gaps.