Millennium Systems International

Customer Support

• Handle client inquiries by gathering information to identify the nature of the problem
• Troubleshoot product and training related questions
• Provide support and training to clients via phone, email, and live chat
• Document issues in Salesforce and offer resolutions
• Stay up to date on Meevo product knowledge and internal business processes
• Understand and build technical knowledge of Meevo’s products, integrations, and business scenarios

Business Support Specialist – Salon and Spa Space

Sales Development Rep

• Collaborate Strategically: Work closely with your Partnering Account Executive to understand target markets, key accounts, and industry segments, aligning on outreach and engagement strategies
• Generate and Qualify Leads: Create high-quality Sales Accepted Leads (SALs) and Sales Qualified Leads (SQLs) by reaching out through phone calls, emails, and other personalized communications
• Outbound Prospecting (80%): Conduct proactive outreach to salons, spas, and MedSpas, identifying opportunities for Meevo to streamline workflows and increase revenue
• Inbound Lead Conversion (20%): Quickly follow up on inbound inquiries and convert them into scheduled discovery calls or product demos
• Performance and Metrics: Maintain a consistent outreach cadence, including 250+ calls per week, and achieve individual targets for lead generation and qualified meetings
• Industry & Product Expertise: Stay informed about industry trends and competitor offerings to effectively position Meevo as the industry’s most powerful growth platform
• Continuous Learning: Participate in team training sessions, weekly 1:1s with your manager, and professional development opportunities to refine your sales skills and industry knowledge.

Sales Development Representative – SaaS

• Work closely with your Partnering Account Executive to understand target markets, key accounts, and industry segments
• Create high-quality Sales Accepted Leads (SALs) and Sales Qualified Leads (SQLs)
• Conduct proactive outreach to salons, spas, and MedSpas
• Quickly follow up on inbound inquiries and convert them into scheduled discovery calls or product demos
• Maintain a consistent outreach cadence, including 250+ calls per week
• Stay informed about industry trends and competitor offerings
• Participate in team training sessions, weekly 1:1s with your manager

Sales Development Representative – SaaS, MedSpa

Sales

• Develop and deliver training materials and resources, including presentations, e-learning modules, and manuals.
• Tailor training programs to meet the specific needs of different sales teams, ensuring relevance to products, services, and market trends.
• Continuously update training content to reflect changes in the product portfolio, sales strategies, and market conditions.
• Teach core sales techniques such as prospecting, lead qualification, negotiation, closing strategies, and upselling. Focus on improving key areas like objection handling, overcoming customer resistance, and relationship-building.
• Onboard new sales team members by providing them with a comprehensive understanding of company products, sales processes, and culture.
• Facilitate product and sales training sessions to ensure new hires are equipped to perform in their roles from day one.
• Monitor the performance of sales representatives before and after training to assess the effectiveness of the programs.
• Conduct regular performance reviews and provide ongoing coaching to individual team members to ensure continued development and goal achievement.
• Partner with sales managers and senior leaders to understand team performance gaps and emerging needs.
• Offer solutions and recommendations for improving sales performance through customized training initiatives.
• Train sales teams on the use of CRM systems, sales tools, and other relevant software to improve efficiency and tracking.
• Ensure the team is proficient in using digital tools to track progress, manage pipelines, and close sales.
• Track and measure the success of training programs, using metrics such as sales performance improvements, knowledge retention rates, employee engagement and suggest adjustments for continuous improvement.
• Stay up to date with the latest trends in sales strategies, tools, and technologies.

Sales Trainer – SaaS

Account Executive

• Strategically prospect and engage owners and managers
• Conduct discovery sessions to understand business needs
• Own the end-to-end sales process
• Cultivate and maintain relationships with key decision makers
• Manage pipelines and forecasts in Salesforce
• Stay informed on industry trends
• Attend conferences and networking events
• Provide feedback to internal teams on client needs

Account Executive – SaaS, MedSpa

Graphics Designer

• Provide high-volume, rapid-turnaround design and production support within project guidelines, meeting all deliverable deadlines.
• Design and manage marketing and client communication emails using HubSpot (basic HTML and CSS knowledge preferred).
• Create well-developed layouts and graphics for digital and print channels (e.g., social media, websites, emails, display ads, event signage, and print media).
• Develop sales and marketing content, including infographics, sell sheets, presentations (PowerPoint), and ebooks.
• Maintain and update collateral for teams across MSI (e.g., sales, education, support, and customer success).
• Uphold brand aesthetic and standards across all communications with a strong focus on social channels.
• Translate business and marketing objectives into designs that are clear, compelling, visually engaging, and emotionally resonant.
• Research and share current trends and best practices in design and marketing with peers.

Senior Graphic Designer

QA Engineer

• Help supplement the growth & scaling of the company.
• Collaborate with developers and product teams to debug, verify, and validate product functionality in an Agile environment.
• Write clear, actionable bug reports and documentation for cross-functional teams.

Software Quality Assurance Engineer

• Perform software testing including designing and execution of test cases
• Analyze requirements, create and execute test scripts
• Perform Quality Assurance for web/mobile applications
• Work closely with developers to debug/test product features
• Assist QA team with the application of testing processes

Quality Assurance Engineer

• The Client Account Executive position is a quota-carrying position; you will own the full client sales cycle from building relationships with key stakeholders to negotiating and contracting
• To exceed monthly/quarterly/annual sales targets by driving new opportunities and selling Meevo add-ons and packages to SMB, Mid-Market, and Enterprise accounts
• Maintain accurate activity, pipeline, and contact records in CRM tools like Salesforce, Pardot, Outreach, LinkedIn, and Zoom Info
• Apply knowledge of Millennium Systems International’s offerings, market, and trends to uncover new sales opportunities
• Pipeline Development through a combination of outbound prospecting and Client Success Qualified leads
• Close your pipeline through proper discovery, value positioning, and relationship management
• Work Client Marketing Manager to understand proper segmentation for upsell and cross sell motion
• Work closely with Client Success Managers to identify opportunities to close
• Possess a comprehensive understanding of MSI’s solution and connect this knowledge directly to customer ROI
• Sell MSI services with a consultative approach in a high energy environment and skillfully deliver web- based presentations while handling objections and relating to buyers
• Attends internal trainings on new offerings to maintain knowledge of current product offerings
• Proactively monitors activity of current customers for signals that require outreach

Client Account Executive

• Handle client inquiries by gathering information through inquisitive questioning
• Troubleshoot product and training related questions
• Support and training provided via phone, email, and live chat
• Document the issue in Salesforce and offer a resolution

Business Support Specialist

• Develop and deliver training materials and resources, including presentations, e-learning modules, and manuals
• Tailor training programs to meet the specific needs of different sales teams, ensuring relevance to products, services, and market trends
• Continuously update training content to reflect changes in the product portfolio, sales strategies, and market conditions
• Teach core sales techniques such as prospecting, lead qualification, negotiation, closing strategies, and upselling
• Onboard new sales team members by providing them with a comprehensive understanding of company products, sales processes, and culture
• Facilitate product and sales training sessions to ensure new hires are equipped to perform in their roles from day one
• Monitor the performance of sales representatives before and after training to assess the effectiveness of the programs
• Conduct regular performance reviews and provide ongoing coaching to individual team members to ensure continued development and goal achievement
• Partner with sales managers and senior leaders to understand team performance gaps and emerging needs and offer solutions
• Train sales teams on the use of CRM systems, sales tools, and other relevant software to improve efficiency and tracking
• Track and measure the success of training programs using metrics such as sales performance improvements, knowledge retention rates, and employee engagement
• Stay up to date with the latest trends in sales strategies, tools, and technologies

Sales Enablement Trainer, SaaS

Designer

• Develop proficiency in Millennium Systems International products, policies, and processes
• Build subject matter knowledge of Meevo and related third-party integrations
• Collaborate with team members and other departments to gather information and align training needs
• Conduct training needs analysis to identify gaps and recommend solutions
• Design and develop engaging courses, eLearning modules, and training materials for internal and external learners
• Create, update, and maintain curriculum and documentation to support business goals
• Adjust training content and resources in response to software releases, enhancements, and policy updates
• Evaluate and refine training courses and learning experiences to ensure effectiveness and learner engagement
• Contribute to action plans and projects related to education initiatives, learning platforms, and training goals
• Support updates and adjustments that impact the LMS/DAP
• May assist in creating knowledge assessments to measure learner understanding and retention

Instructional Designer, SaaS

• Junior Quality Assurance role at Millennium Systems International (wellness & spa software)
• Supplement growth & scaling of the company and expand the QA team
• Create and execute test cases, manual and automation testing
• Collaborate with developers to debug and validate product features
• Test across web and mobile platforms, including responsive design considerations
• Design technical test scenarios and maintain documentation
• Use SQL and perform API testing
• Participate in Agile workflows
• Opportunity for new college grads; remote role

Junior Quality Assurance, SaaS

• Develop and deliver training materials and resources, including presentations, e- learning modules, and manuals.
• Tailor training programs to meet the specific needs of different sales teams, ensuring relevance to products, services, and market trends.
• Continuously update training content to reflect changes in the product portfolio, sales strategies, and market conditions.
• Teach core sales techniques such as prospecting, lead qualification, negotiation, closing strategies, and upselling. Focus on improving key areas like objection handling, overcoming customer resistance, and relationship-building.
• Onboard new sales team members by providing them with a comprehensive understanding of company products, sales processes, and culture.
• Facilitate product and sales training sessions to ensure new hires are equipped to perform in their roles from day one.
• Monitor the performance of sales representatives before and after training to assess the effectiveness of the programs.
• Conduct regular performance reviews and provide ongoing coaching to individual team members to ensure continued development and goal achievement.
• Partner with sales managers and senior leaders to understand team performance gaps and emerging needs.
• Offer solutions and recommendations for improving sales performance through customized training initiatives.
• Train sales teams on the use of CRM systems, sales tools, and other relevant software to improve efficiency and tracking.
• Ensure the team is proficient in using digital tools to track progress, manage pipelines, and close sales.
• Track and measure the success of training programs, using metrics such as sales performance improvements, knowledge retention rates, employee engagement and suggest adjustments for continuous improvement.
• Stay up to date with the latest trends in sales strategies, tools, and technologies.

Sales Trainer, SaaS

• Identify and develop new business opportunities through strategic prospecting, referrals, social selling, and direct outreach.\n• Lead discovery sessions, tailor product demonstrations, and align our solutions with client needs to close high-impact deals.\n• Manage full sales cycles and collaborate cross-functionally with Marketing, Education, and Customer Success teams.\n• Maintain strong relationships with key decision-makers, understanding their goals and offering strategic insights.\n• Track and forecast sales opportunities accurately using Salesforce and other CRM tools.\n• Act as a trusted advisor by staying up to date on industry trends, market shifts, and competitive positioning.\n• Represent Millennium Systems International at trade shows and industry events to expand visibility and pipeline.\n• Provide meaningful feedback to internal teams to continuously improve our Meevo product suite.