Client Support Specialist – Salon and Spa

Millennium Systems International

Client Support Specialist providing support through phone, email, and chat for a software company in the beauty and wellness industry. Gathering client inquiries and troubleshooting product-related questions.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $38,000 - $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client support capabilities through effective communication and problem-solving skills, with a focus on technical knowledge of products and proficiency in Salesforce for issue documentation and resolution.

Highest-signal resume keywords

Customer Service ExperienceSalesforce ProficiencyTechnical Knowledge of ProductsExcellent Communication SkillsInquisitive Questioning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Communication SkillsInquisitive Questioning

Tools & Technologies

Salesforce

Industry Keywords

Client InquiriesTroubleshootingProduct SupportTraining SupportTech Savvy

About the role

Key responsibilities & impact

The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training related questions.
Support and training are provided to clients via phone, email, and live chat.
You will document the issue in Salesforce and offering a resolution, so our clients are successful.
You must be able to understand and build technical knowledge of Meevo’s products, integrations, and business scenarios.

Requirements

What you’ll need

Bachelor’s degree or Associates Degree preferred
Reliable Internet Service Provider
Excellent communication skills
0-5 years exp in customer service-related role
Tech savvy
Salesforce exp a plus!

Benefits

Comp & perks

Paid Time Off (PTO) and Holidays
Medical, Dental, and Vision Benefits
Life Insurance
Long-Term and Short-Term Disability Insurance
401(k) Retirement Plan
Learning & Development Opportunities