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Millennium Systems International

Business Support Specialist – Salon and Spa

Millennium Systems International

Business Support Specialist helping clients with inquiries and software training. Working remotely to assist in the beauty and wellness industry.

Posted 6/12/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $39,000 - $40,000 per yearWebsite

About the role

Key responsibilities & impact
  • Handles client inquiries by gathering information through inquisitive questioning
  • Troubleshoots product and training related questions
  • Support and training provided to clients via phone, email, and live chat
  • Document the issue in Salesforce and offer a resolution
  • Stay up to date on Meevo product knowledge and internal business processes

Requirements

What you’ll need
  • Bachelor’s degree or Associates Degree preferred
  • Reliable Internet Service Provider
  • Excellent communication skills
  • 0-5 years exp in customer service-related role
  • Tech savvy
  • Salesforce exp a plus!

Benefits

Comp & perks
  • Paid Time Off (PTO) and Holidays
  • Medical, Dental, and Vision Benefits
  • Life Insurance
  • Long-Term and Short-Term Disability Insurance
  • 401(k) Retirement Plan
  • Learning & Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
excellent communication skillsinquisitive questioningtroubleshootingclient supporttraining
Certifications
Bachelor’s degreeAssociates Degree