Business Support Specialist – Salon and Spa

Millennium Systems International

Business Support Specialist handling client inquiries and providing training for beauty software solutions. Collaborating through phone, email, and chat to ensure client success in usage of products.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $38,000 - $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client support capabilities through effective communication and problem-solving skills, with a solid understanding of Meevo products and Salesforce documentation processes.

Highest-signal resume keywords

Customer Service ExperienceSalesforce ExperienceExcellent Communication SkillsTechnical Knowledge of ProductsInquisitive Questioning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Communication SkillsInquisitive QuestioningTech Savvy

Tools & Technologies

Salesforce

Industry Keywords

Client InquiriesProduct TroubleshootingTraining SupportBusiness ProcessesIntegrations

About the role

Key responsibilities & impact

The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training related questions.
Support and training are provided to clients via phone, email, and live chat.
Document the issue in Salesforce and offering a resolution, so our clients are successful.
Stay up to date on Meevo product knowledge and internal business processes.
Understand and build technical knowledge of Meevo’s products, integrations, and business scenarios.

Requirements

What you’ll need

Bachelor’s degree or Associates Degree preferred
Reliable Internet Service Provider
Excellent communication skills
0-5 years experience in customer service-related role
Tech savvy
Salesforce experience a plus!

Benefits

Comp & perks

Paid Time Off (PTO) and Holidays
Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day!
Ten (10) paid holidays throughout 2025, along with five (5) paid sick days and one (1) personal day
Medical, Dental, and Vision Benefits
Subsidized Medical, Dental, and Vision plans
Life Insurance
Accidental Death & Dismemberment (AD&D)
Long-Term and Short-Term Disability Insurance
Full cost of Long-Term Disability at 100%
401(k) Retirement Plan with 100% match on up to 4% of your contributions
Unlimited access to Udemy’s online courses