Michelin

Marketing Operations

• Ensure the proper functioning of the HubSpot CRM platform
• Support local marketing managers with their daily requests
• Maintain documentation and configure AI assistants
• Train new users on HubSpot
• Analyze campaign results (open rates, CTR) to optimize activations

CRM & Marketing Operations Assistant – Apprentice

Procurement

• Learn intensively about Michelin, our products and way of doing things.
• Put that knowledge into practice, in real business scenarios.
• Work together with our colleagues and your mentor, until you gain independence for your own projects.
• Assist your colleagues in various purchasing activities such as: Check purchase requests from internal partners and process them (send, dispatch, or create purchase orders) according to procedures.
• Send purchase orders to suppliers and keep internal partners updated until goods/services arrive.
• Monitor order status and help fix any delivery, quality, or quantity issues.
• Inform internal partners about delivery problems and work with suppliers to find solutions (credit notes, replacements, action plans).
• Ask suppliers for price offers when internal partners request them and share the received information.
• Solve any differences related to price, quantity, or quality together with internal partners, purchasers, and suppliers, and ensure problems are fixed on time.
• Handle invoice-on-hold issues in Basware and Oracle for the orders you manage.

Trainee Procurement

Account Manager

• Reporting to the Regional Sales Manager, you’ll join a small, supportive team focused on securing and maintaining B2B accounts—particularly truck fleets.
• Optimise account management processes and achieve sales goals.
• Use Michelin sales methodology to grow territory sales volumes.
• Conduct customer visits to inspect and report on Tyre performance while demonstrating the value of Michelin Tyres/services.
• Provide technical support to customers and end users.
• Initiate improvements in services, products and systems.
• Analyse demand and influence stakeholders to ensure resource availability.
• Identify new and different business opportunities.

B2B Account Manager

Customer Success Manager

• Management of contracts / prices / commercial conditions: Correct and timely setting of manual prices and commercial conditions based on contracts and KAM
• Verification of contracts, price accuracy and commercial conditions
• Performing internal control processes applicable to prices and commercial conditions based on contracts and KAM
• Keeping the archives up to date for the contracts entrusted
• Proposal for solutions to improve processes
• Invoicing: Collecting the necessary information in the Michelin solutions IT system
• Guarantee the billing process for the customers, including compliance of their tax provisions and accountants
• Collection and analyzing the necessary data for the preparation of invoices, for all revenue streams
• Calculation and validation of invoices at the expected deadlines (billing calendar)
• Management of vehicle inflows exits and transfers to ensure the correct updating of the customer's fleet.
• Remote Support to Customers and Service Providers (Claim management included): Provide operational support to the customer or service provider technician through different channels, such as email, chat or phone.
• Resolve request and provide a direction/decision according the guidelines of the contract.

Customer Success Specialist, French

Pricing Analyst

• Develop and execute pricing frameworks for B2B and MIN channels to support overall strategic and financial targets.
• Lead pricing for tenders, major contracts, and key negotiations with critical accounts.
• Analyse market trends, competitor pricing, customer behaviour, and cost structures to guide pricing decisions.
• Evaluate commercial performance, margin outcomes, and pricing effectiveness using dashboards and analytics.
• Own and maintain price lists, discount structures, governance processes, and approval workflows.
• Ensure full compliance with internal pricing policies, audit requirements, and commercial controls.
• Support digital pricing initiatives and enhance pricing tools, workflows, and systems.

B2B Pricing Manager

Supply Chain

• Lead Process Design & Deployment
• Develop, implement, and stabilize core inventory and order execution processes
• Define methods, critical metrics, tools, and standards that ensure operational excellence
• Translate operational needs into scalable process and system requirements
• Support Transformation & Continuous Improvement
• Guide design, testing, deployment, and post launch improvement
• Identify gaps and drive corrective or enhancement actions
• Build and maintain best practices for how these processes run across the region
• Build Network Capability
• Collaborate with Process Engineers, Analysts, and Specialists to strengthen process knowledge
• Enable alignment across sites and ensure standards are consistently applied
• Support capability development and collaboration within the functional network

Senior Supply Chain Process Engineer

Financial Planning and Analysis

• Learn intensively about Michelin, our products and way of doing things
• Put that knowledge into practice, in real business scenarios
• Work together with our colleagues and your mentor, until you gain independence for your own projects
• Prepare operational or administrative reports as directed by manager or colleagues from Accounting Review Team with whom he collaborates
• Provides support to the team for the preparation of the required information, accounting analysis and activities, in accordance with the group's procedures, within the required deadlines and quality
• Learn how to work in an ERP system – we use Oracle
• Take part in various reporting activities regarding our finance department

Finance Trainee

Manager

• Manage and develop a team of IT professionals.
• Ensure operational performance across IS & Digital activities in scope.
• Align team activities with the organization's digital transformation goals and IT roadmap.
• Ensure long‑term satisfaction of internal business stakeholders.
• Apply and promote IT governance principles, standards, and methodologies.

IS & Digital Manager

• Provides support to the Record to Report area (accounting department) for the North America (AMN) and Central America (AMC) regions for supplier, finance, and plant accounting entry processes.
• Acts as an active backup for the Supplier and Finance review cycle in Mexico, the United States, and Canada.
• Provides support to internal accounting users at Michelin.
• Resolves operational issues and user requests when possible and escalates to the Business Support Experts (and/or IS Level 2 support teams) when necessary.
• Ensures that processes and applications are applied and used correctly (including parameters).
• Updates user documentation (procedures, operating modes, etc.).
• Identifies needs for job-specific skills development.
• Trains users.
• Provides key feedback on the performance of processes and applications, as well as evolution needs, to the Business Support Expert.
• Contributes to the deployment of processes and tools.
• Resolves issues and documents the solution in a timely manner (review, research, deep analysis, etc.).
• Ensures rapid escalation of the problem to level 2 (BSE).

Finance & Supplier Business Support Accountant

Customer Support

• Garantiza la correcta implementación de los procesos asignados para apoyar las actividades del equipo.
• Ayuda a los clientes con sus requisitos diarios de pedidos.
• Da seguimiento a los pedidos con transportistas y almacenes.
• Realiza la mediación con ventas, el transportista y el almacén cuando sea necesario.
• Debe seguir las políticas de Michelin.
• Comparte información relevante con los clientes y ventas.
• Comunicación constante con el especialista en cuentas por cobrar para evitar, corregir y/o resolver posibles errores de facturación.
• Proporciona apoyo y asistencia al proceso financiero D2C asegurando una resolución precisa y a tiempo de las reclamaciones de facturación del cliente y resolución de morosidad.
• Alerta proactivamente al cliente en caso de cualquier evento, retraso o fallo respecto al compromiso de servicio y participa en la búsqueda de una solución para el cliente.

Customer Service Representative, Recent Graduate

• Monitor and track project costs
• Prepare project budgets and forecasts
• Ensure accurate project billing
• Maintain fixed asset register
• Conduct physical inventory counts
• Prepare and analyze financial reports

Assistant Manager – Record to Report

• Garantizar la correcta aplicación de pagos y el oportuno seguimiento de saldos vencidos, reclamaciones y correcciones de facturación.
• Contribuir a la gestión de las solicitudes de los clientes y al mantenimiento de relaciones financieras saludables.
• Apoyar a los clientes con sus requerimientos diarios de pedidos.
• Dar seguimiento a los pedidos con transportistas y almacenes.
• Actuar como mediador entre ventas, el transportista y el almacén cuando sea necesario.
• Cumplir con las políticas de Michelin (gestión de pedidos, devoluciones, transporte).
• Mantener comunicación constante con el especialista de AR para prevenir, corregir y/o resolver posibles errores de facturación.
• Brindar soporte y asistencia al proceso financiero D2C, asegurando una resolución precisa y oportuna de reclamaciones de facturación y saldos vencidos de los clientes.
• Informar proactivamente al cliente en caso de cualquier evento, retraso o incumplimiento del compromiso de servicio.

Customer Service Representative

Sales

• Independently and responsibly manage all sales activities with end customers and dealers for agricultural tires.
• Foster partnership-based, long-term relationships with customers; no cold calling.
• Take responsibility for achieving and exceeding margin and sales targets in the agricultural tire segment.
• Provide customers with comprehensive commercial and technical advice and conduct negotiation meetings.
• Identify opportunities and customer needs to promote sustainable mobility.

Area Sales Manager – Agricultural Tires

Designer

• Develop robust tire designs that meet expectations in architecture, quality, industrial performance, and project timelines.
• Deliver production-ready tires that evolve with changing customer requirements and industrial performance needs, including: Quality improvements, Green and cured model evolutions, Process improvements.
• Ensure measurable success through key industrial performance indicators.
• Develop and implement tools, processes, and methods that drive business results.
• Document technical knowledge and best practices to ensure long-term team sustainability.
• Define manufacturing tire design specifications for the plant.
• Use advanced CAD tools to design and simulate tire models across different manufacturing process stages.
• Assess the manufacturability of new R&D prototype tire designs using existing processes and propose technical solutions to meet timing, performance, and cost objectives.
• Participate in or lead cross-functional Industrial Quality Planning teams for new R&D tire projects, including risk analysis, feasibility studies, and action plan development.
• Evaluate prototype tire build results to ensure conformance with design models.
• Provide technical support to plants during the start-up phase of new R&D tire designs.
• Summarize project results and present periodic reviews to R&D and Industrial teams.
• Collaborate and exchange technical expertise with global teams across Europe, the US, and Asia.
• With increasing experience, mentor and train team members to strengthen technical expertise within the R&D tire design community.

Green Designer, Product

QA Engineer

• Red Team penetration testing & vulnerability research
• Perform advanced security testing on applications, systems, Windows/Active Directory environments, networks, and Cloud/SaaS solutions
• Produce clear, actionable, remediation-focused reports
• Adapt and execute public exploits, and develop exploits or internal tools
• Design and maintain scripts, tools, APIs or web services
• Identify new attack techniques, emerging TTPs (Tactics, Techniques, and Procedures), and relevant threats
• Train and mentor junior team members
• Resolve complex technical problems