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Michelin

ES FOP Support Analyst

Michelin

Support Analyst for Michelin focused on incident management and ERP oversight. Analyzing root causes and documenting improvements in processes.

Posted 6/17/2026part-timePune • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
ERPOracleOracle ERPSQL

About the role

Key responsibilities & impact
  • Incident Management: Urgency identification and priority validation
  • Service Request Handling: Processing standard requests
  • Change Management: Participation in management process
  • Problem Management: Analysis of root causes
  • Monitoring/Observability: Utilize monitoring systems and communicate impacts
  • Continuous Improvement: Provide feedback for potential improvements
  • Knowledge Management: Document and share lessons learned
  • Service Level Management: Understand performance management systems

Requirements

What you’ll need
  • 2-4 years of work experience
  • PL/SQL knowledge
  • Oracle ERP Module knowledge (PO, AP, INV, Finance)

Benefits

Comp & perks
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

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Hard Skills & Tools
PL/SQLOracle ERP ModulePOAPINVFinance
Soft Skills
incident managementservice request handlingchange managementproblem managementcontinuous improvementknowledge managementservice level management