Mercy

Financial Planning and Analysis

• Financial management oversight of divisions within Mercy
• Collaborate with teams to evaluate financial transactions related to technology needs
• Support Mercy’s information technology

Executive Director – Finance

Medical Billing and Coding

• Reviewing and analyzing documentation present in the medical record
• Assigning diagnoses, procedure(s), and charge codes as described by the physician(s) of record
• Collaborating with clinical co-workers with combined facility and professional coding and charging responsibilities
• Abiding by the Standards of Ethical Coding as set forth by the American Health Information Management Association and adhering to official coding guidelines

Coding & Charging Specialist

General

• Provides virtual support to uninsured and under-insured patients to determine eligibility for Medicaid and Financial Assistance programs
• Guides patients through the application process by phone
• Builds rapport with patients through clear, compassionate, and professional communication
• Assists patients in completing applications accurately
• Ensures all required information is obtained and provides clear instructions on documentation needed to support submission
• Maintains accountability for timely follow-up and complete application processing

Inpatient Eligibility Specialist

• Partner with patients, providers, and other members of the clinical care team to drive quality outcomes
• Provide safe, timely, effective, efficient, equitable, patient-centered care
• Collaborate with Mercy Primary Care Providers under the primary care operations team

Primary Care Nurse, RN/LPN

• Play a pivotal role in shaping first impressions and delivering a brand-defining experience for patients.
• Seamlessly facilitate patient admissions and transfers by matching patient needs to facility resources.
• Guide patients and referring providers through the complex transfer process.
• Use EMR modules, electronic scheduling systems, and collaborate with care teams for a reliable experience.

RN – Throughput Center

• Bring the right set of qualifications to excel in the role
• Provide leadership in financial consulting
• Collaborate to enhance community health systems
• Analyze financial data and make strategic decisions
• Communicate effectively with stakeholders at all levels.

Executive Director – Finance Consulting

Operations

• Supports and enhances the operational functions of the Foundation organization
• Manages day-to-day operations
• Aligns programs and processes Ministry-wide standards
• Supports fund and database management
• Manages the logistics and execution of meetings and fundraising events

Foundation Operations Manager

• supports and enhances the operational functions of the Foundation organization
• manages day-to-day operations
• aligns programs and processes Ministry-wide standards
• supports fund and database management
• manages logistics and execution of meetings and fundraising events

• Works closely with the Regional Executive Director to design and execute a comprehensive development strategy for major and planned gift prospects for the regional Mercy Health Foundations
• Solicits for hospital programs capital campaign gifts and ongoing fundraising efforts
• Works with Mercy physicians as part of the grateful patient program
• Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards

Senior Development Officer

• responsible for developing, implementing, and managing a comprehensive planned giving program to secure future philanthropic support for Mercy Health Foundation.
• focus on cultivating, soliciting, and stewarding donors who wish to make legacy gifts through wills, trusts, charitable gift annuities, and other planned giving vehicles.
• serve as the subject matter expert on planned giving strategies and work collaboratively with Foundation leadership, gift officers, and other stakeholders to integrate legacy giving into overall fundraising efforts.

Senior Development Officer – Legacy Giving

Administration

• Provides ministry-wide leadership for all post award grant functions for private and government funding
• Develops and manages strategic dashboards and reporting tools
• Serves as the primary liaison to finance and legal departments on grant-related matters
• Initiates and cultivates corporate grant funder relationships
• Leads special strategic projects that support ministry-wide goals
• Supervises the Corporate and Sponsored Program Manager

Director – Grants Administration and Programs

Manager

• Advocates for the individuals health care needs with emphasis on responsible health practices, self-care management, and patient safety
• Identifies real and perceived barriers to establishing or maintaining the patients plan of care and develops plans with specific goals and interventions to address these barriers
• Provides care management for patients with complex medical conditions, demonstrating exceptional assessment and planning skills
• Deploys supportive resources using appropriate intervention levels to meet the patients needs, without fragmenting or duplicating the care
• Facilitates timely, safe, and appropriate transition of patients from one care level to the next, such as transition from/to home, emergency department, inpatient, or other post-acute care settings
• Ability to work in home or field-based settings, as well as effectively utilize telephonic, virtual visits, or other technology in management of the individual
• Works closely with the inpatient care management teams for effective patient handoffs
• Capable of engaging the patient and family to assist in identification of their values and goals as they relate to their medical condition, functional status, and end-of-life decisions
• Assures care and treatment are oriented toward achieving and maintaining each patients functional independence and providing compensatory support where necessary
• Addresses individual gaps in care with patients and/or caregivers as indicated
• Demonstrates knowledge of community resources and when/how to access the resources
• Demonstrates knowledge of the legal and ethical issues related to confidentiality when working in case management, and with various health plans
• Works independently, within the scope of their license with minimal direction and in collaboration with the care team to develop and implement provider-directed plan of care
• Documents case management activities timely and according to departmental policies and other nationally established standards
• Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards

Case Manager II – Part Time

• Provide virtual care to patients that benefit from ongoing chronic disease management
• Monitor vital sign trends
• Conduct patient visits in between regular office visits
• Assist in panel management of patients
• Provide individualized care to improve patient outcomes
• Build strong patient relationships
• Support chronic disease management and acute care needs
• Facilitate advance care planning for Medicare and MA patients
• Collaborate with primary care clinicians to coordinate care
• Perform virtual assessments, patient education, triage, and escalation of care needs
• Document all care provided and maintain patient confidentiality

Advanced Primary Care RN – Virtual Care Center

Vice President

• Provides strategic and operational leadership in the planning, development, direction, and evaluation of programs and methodologies that integrate spiritual care and spirituality into clinical caregiving and the broader work environment.
• Partners with the Senior Vice President, Mission to advance the integration of Mercy's mission and values throughout organizational structures and daily operations across the health system.
• Ensures all responsibilities are carried out in alignment with Mercy's mission and values.
• Provides strategic direction, leadership, and accountability for Spiritual Care services, while advancing key mission priorities as assigned by Senior Vice President, Mission, including leadership formation and other mission-driven initiatives.
• Collaborates closely with, and holds accountable, Spiritual Care leaders across the ministry to ensure alignment, effectiveness, and excellence in service delivery.
• Provides strategic and operational oversight of Mercy's Clinical Pastoral Education (CPE) program.
• Reports directly to Senior Vice President, Mission.

Vice President – Mission & Ministry

Credentialing Specialist

• Coordinates accurate verification of approximately 8,000 practitioner files for initial appointment and reappointment
• Prepares and sends applications
• Gathers, enters, and verifies information received in the application process
• Communicates verbally and in writing with applicants as necessary to complete their application
• Detail-oriented approach in understanding complex credentialing requirements needed by facility and variances for credentialing in multiple states
• Deadline-driven with the ability to adapt to expedited requests