Inpatient Eligibility Specialist

Mercy

Inpatient Eligibility Specialist providing virtual support to uninsured and under-insured patients for Medicaid eligibility at Mercy. Engaging with patients through application guidance and ensuring timely processing.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient eligibility determination for Medicaid and Financial Assistance programs, with strong knowledge of health insurance requirements and medical terminology. Capable of providing compassionate support and clear communication to guide patients through complex application processes.

Highest-signal resume keywords

Patient Eligibility DeterminationRevenue Cycle FunctionsHealth Insurance KnowledgeMedical TerminologyPatient Access Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Application ProcessingBillingPaymentsDenialsAuthorizationsBenefit VerificationsMath Skills

Soft Skills

Compassionate CommunicationRapport BuildingClear Instructions

Industry Keywords

Healthcare IndustrySocial WorkCase ManagementFinancial Concerns

About the role

Key responsibilities & impact

Provides virtual support to uninsured and under-insured patients to determine eligibility for Medicaid and Financial Assistance programs
Guides patients through the application process by phone
Builds rapport with patients through clear, compassionate, and professional communication
Assists patients in completing applications accurately
Ensures all required information is obtained and provides clear instructions on documentation needed to support submission
Maintains accountability for timely follow-up and complete application processing

Requirements

What you’ll need

Minimum Education: High School Diploma or GED
Minimum years and type of experience: 1-2 years of experience in the healthcare industry, social work, or case management environment, interacting with patients regarding financial concerns
Understanding of Revenue Cycle functions including billing, payments, denials, authorizations, and benefit verifications
Knowledge of health insurance requirements
Knowledge of medical terminology
Patient access experience with managed care/insurance knowledge
Good math skills
Ability to learn complex state requirements for programs

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
tuition support
matched retirement plans for team members working 32+ hours per pay period