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Mercy

Case Manager II – Part Time

Mercy

Case Manager II managing health care needs for patients at Mercy Clinics. Advocating for patient safety and facilitating care transitions with interdisciplinary teams.

Posted 7/11/2026part-timeSpringfield • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Advocates for the individuals health care needs with emphasis on responsible health practices, self-care management, and patient safety
  • Identifies real and perceived barriers to establishing or maintaining the patients plan of care and develops plans with specific goals and interventions to address these barriers
  • Provides care management for patients with complex medical conditions, demonstrating exceptional assessment and planning skills
  • Deploys supportive resources using appropriate intervention levels to meet the patients needs, without fragmenting or duplicating the care
  • Facilitates timely, safe, and appropriate transition of patients from one care level to the next, such as transition from/to home, emergency department, inpatient, or other post-acute care settings
  • Ability to work in home or field-based settings, as well as effectively utilize telephonic, virtual visits, or other technology in management of the individual
  • Works closely with the inpatient care management teams for effective patient handoffs
  • Capable of engaging the patient and family to assist in identification of their values and goals as they relate to their medical condition, functional status, and end-of-life decisions
  • Assures care and treatment are oriented toward achieving and maintaining each patients functional independence and providing compensatory support where necessary
  • Addresses individual gaps in care with patients and/or caregivers as indicated
  • Demonstrates knowledge of community resources and when/how to access the resources
  • Demonstrates knowledge of the legal and ethical issues related to confidentiality when working in case management, and with various health plans
  • Works independently, within the scope of their license with minimal direction and in collaboration with the care team to develop and implement provider-directed plan of care
  • Documents case management activities timely and according to departmental policies and other nationally established standards
  • Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards

Requirements

What you’ll need
  • Graduation from registered nursing program
  • Bachelors (or more advanced) Degree in Nursing
  • Current and unrestricted license as a Registered Professional Nurse in the State(s) of which the nurse will practice
  • CCM or RN-BC professional case management certification preferred or attained within 36 months of hire
  • Excellent interpersonal skills
  • Above average human verbal and written skills
  • Ability to communicate effectively at many different levels including patients, providers, health system leaders, families, other health professionals
  • Knowledge and basic proficiency at keyboarding, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
  • Understanding of managed care, utilization, quality improvement concepts and principles
  • Ability to work in a stressful environment, prioritizing and managing multiple tasks, and function within an ever-changing environment
  • Capable of completing a head-to-toe assessment, use of critical thinking skills and problem-solving
  • Experience with pathophysiology and heart/lung assessment of patients with cardiovascular and respiratory conditions

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • tuition support
  • matched retirement plans for team members working 32+ hours per pay period

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Patient Care ManagementHead-to-Toe AssessmentCritical ThinkingProblem-SolvingCare Plan DevelopmentDocumentation SkillsKnowledge of PathophysiologyHeart/Lung Assessment
Soft Skills
Excellent Interpersonal SkillsEffective CommunicationAbility to Work Under StressPrioritization and Time Management
Certifications
Registered Nurse LicenseCCM or RN-BC Certification