Megaport

Account Manager

• Sales Enablement: Act as the operational right hand for Sales Executives, managing quotes, pricing, and account updates to keep the sales cycle moving.
• Proactively identify expansion opportunities and suggest additional capacity or services that add tangible value to the customer’s infrastructure.
• Coordinate server provisioning, migrations, and upgrades by working closely with internal technical teams to ensure perfect execution.
• Track all deployments from start to finish, ensuring internal systems (CRM, tickets) stay accurate and customers are notified of completion.
• Configure billing plans (hourly, monthly, or annual) and serve as the first point of contact for invoice queries or plan adjustments.
• Handle account maintenance, including credits and cancellations, ensuring all changes follow company guidelines and maintain data integrity.
• Operate as a central figure in our "POD" model, collaborating daily with Sales, Solution Architects, and Ops to streamline the customer journey.
• Follow established processes while contributing fresh ideas to help us scale more efficiently.
• Actively build your knowledge of cloud infrastructure, baremetal, and global networking services.

Account Manager, Compute

• Commercial & Account Support: Sales Enablement: Act as the operational right hand for Sales Executives, managing quotes, pricing, and account updates to keep the sales cycle moving.
• Account Growth: Proactively identify expansion opportunities and suggest additional capacity or services that add tangible value to the customer’s infrastructure.
• Operational Coordination: Project Orchestration: Coordinate server provisioning, migrations, and upgrades by working closely with internal technical teams to ensure perfect execution.
• Delivery Excellence: Track all deployments from start to finish, ensuring internal systems (CRM, tickets) stay accurate and customers are notified of completion.
• Billing & Account Maintenance: Revenue Operations: Configure billing plans (hourly, monthly, or annual) and serve as the first point of contact for invoice queries or plan adjustments.
• Lifecycle Management: Handle account maintenance, including credits and cancellations, ensuring all changes follow company guidelines and maintain data integrity.
• Team Collaboration & Growth: The Pod Engine: Operate as a central figure in our "POD" model, collaborating daily with Sales, Solution Architects, and Ops to streamline the customer journey.
• Continuous Improvement: Follow established processes while contributing fresh ideas to help us scale more efficiently.
• Technical Mastery: Actively build your knowledge of cloud infrastructure, baremetal, and global networking services.

Marketing Operations

• Work with the Senior Manager, Marketing Automation and the North and South American marketing teams to develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives.
• Be the subject matter expert for marketing operations in the Americas. Support the field marketing teams in your regions.
• Partner with Content and Web teams to ensure marketing automation programs and landing pages follow technical SEO best practices.
• Write, edit, and optimize digital content to align with SEO and Answer Engine Optimization (AEO) best practices, improving visibility across traditional search engines and AI-powered platforms.
• Ensure forms, tracking, and automation logic support (and don’t break) crawlability, page performance, and organic conversion.
• Develop, optimize, and troubleshoot email and landing page templates using HTML and CSS to ensure consistent rendering and responsiveness across desktop, mobile, and major email clients.
• Configure and optimize multi-step, conditional Zapier automations connecting platforms such as CRM, marketing automation, and analytics tools to improve efficiency and data accuracy.
• Develop data-driven metrics and reporting to determine the ROI of digital marketing activities and provide key reporting and insights to the regional marketing teams.
• Be an evangelist, champion the use of digital technology and best practices within your region. Promote collaboration and knowledge sharing across functions to establish and support a robust digital ecosystem.
• Use your data-driven mindset to find areas where we are underperforming and test automated fixes.
• Collaborate closely with the wider marketing team, sales, and the sales operations teams to ensure campaigns are hitting their mark.
• Lead the production of inspiring digital campaigns which build the brand and drive revenue.

Marketing Automation Specialist

• Work with the Senior Manager, Marketing Automation and the North and South American marketing teams to develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives.
• Be the subject matter expert for marketing operations in the Americas. Support the field marketing teams in your regions.
• Partner with Content and Web teams to ensure marketing automation programs and landing pages follow technical SEO best practices.
• Write, edit, and optimize digital content to align with SEO and Answer Engine Optimization (AEO) best practices, improving visibility across traditional search engines and AI-powered platforms.
• Ensure forms, tracking, and automation logic support (and don’t break) crawlability, page performance, and organic conversion.
• Develop, optimize, and troubleshoot email and landing page templates using HTML and CSS to ensure consistent rendering and responsiveness across desktop, mobile, and major email clients.
• Configure and optimize multi-step, conditional Zapier automations connecting platforms such as CRM, marketing automation, and analytics tools to improve efficiency and data accuracy.
• Develop data-driven metrics and reporting to determine the ROI of digital marketing activities and provide key reporting and insights to the regional marketing teams.
• Be an evangelist, champion the use of digital technology and best practices within your region. Promote collaboration and knowledge sharing across functions to establish and support a robust digital ecosystem.
• Use your data-driven mindset to find areas where we are underperforming and test automated fixes.
• Collaborate closely with the wider marketing team, sales, and the sales operations teams to ensure campaigns are hitting their mark
• Lead the production of inspiring digital campaigns which build the brand and drive revenue.

Product Manager

• Serve as a technical subject matter expert for the Megaport platform and evangelise the platform both internally and externally.
• Developing technical specifications and go-to-market strategies for new and existing products.
• Working alongside the Technology leadership team on strategy and prioritisation.
• Maintain a regular cadence with customers and partners to ensure we’re holding our market-leading position.
• Set success criteria and follow up to ensure new product development is delivering value for Megaport and our customers.
• Continually monitoring the competitive landscape and building playbooks for the sales team.
• Staying up-to-date with emerging technologies and industry trends.

Senior Director of Product, Network

• Work with the Senior Director of Marketing Operations and the North and South American marketing teams to develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives.
• Be the subject matter expert for marketing operations in the Americas. Support the field marketing teams in your regions.
• Partner with Content and Web teams to ensure marketing automation programs and landing pages follow technical SEO best practices.
• Ensure forms, tracking, and automation logic support (and don’t break) crawlability, page performance, and organic conversion.
• Develop data-driven metrics and reporting to determine the ROI of digital marketing activities and provide key reporting and insights to the regional marketing teams.
• Be an evangelist, champion the use of digital technology and best practices within your region. Promote collaboration and knowledge sharing across functions to establish and support a robust digital ecosystem.
• Use your data-driven mindset to find areas where we are underperforming and test automated fixes.
• Collaborate closely with the wider marketing team, sales, and the sales operations teams to ensure campaigns are hitting their mark
• Lead the production of inspiring digital campaigns which build the brand and drive revenue.

Project Manager

• Coordinating internal resources and third parties/vendors for the flawless execution of multiple projects concurrently.
• Update project information systems – Confluence, Jira, Intranet, and key systems
• Resource availability and allocated tasks
• Attend daily project meetings with our global team
• Provide weekly status reports
• Project minutes
• Coordinating with our vendors and customers to follow up on tasks
• Identify and escalate risks as needed
• Create hardware purchases and track shipments when necessary

Deployment Project Coordinator

QA Engineer

• Design and develop test automation frameworks for validating our network automation platform.
• Build and maintain virtualised network environments using Containerlab, Kubernetes and other orchestration tools.
• Create automated system-level and integration tests that simulate real-world network scenarios.
• Collaborate with development teams to define testing strategies and identify edge cases early in the development cycle.
• Analyse and report on test results to ensure product quality and performance.
• Continuously improve CI/CD pipelines by integrating test automation and network validation steps.
• Stay current on emerging technologies in network automation and testing.
• Provide technical mentorship and guidance.

Network Quality Assurance Engineer

General Counsel

• Review and negotiation of all types of agreements, including but not limited to services agreements, procurement and carrier agreements, confidentiality agreements, and more!
• Provide general legal advice on a variety of areas to support the Group’s daily business activities, including but not limited to employee related matters and regulatory and legal compliance matters.
• Drafting bespoke contracts (e.g. agency / referral agreements, commission agreements etc).
• Assist with the resolution of disputes that arise from time to time.
• Supporting team legal operations initiatives.
• Support special projects as directed by the Legal Directors and Chief Legal Officer.
• Assist with the review of advertising and promotional material including, Megaport’s websites, online publications, new service information and campaign materials.
• Review new legislation and regulatory changes and communicate potential impact to the business.
• Provide advice on regulatory and compliance issues.

Senior Legal Counsel

Procurement

• Reporting to the Director of Network Strategy, the Network Procurement Officer supports the sourcing of infrastructure, colocation services, network and internet services.
• Ensures Megaport delivers a high-performing, scalable, and commercially efficient network.
• Use market knowledge and strategic thinking to identify opportunities that support network growth.
• Engage with Data Centre Operators, Network suppliers, and collaborate with internal teams.
• Manage vendor relations and ensure compliance with third-party agreements.
• Assist with special projects and provide recommendations to senior stakeholders.
• Balance optimal network design with cost efficiency to help drive savings while enabling global expansion.

Network Procurement Officer

Business Analyst

• Leading requirements gathering sessions with stakeholders to understand and document product requirements. Facilitate a shared understanding of outcomes across the business.
• Visualizing technical design, system workflows, user journey, business processes, etc., to ensure that there is a clear understanding of the business outcomes.
• Bridging the gap between business and engineering teams by transforming functional requirements into detailed technical specifications.
• Building and managing a prioritized backlog of user stories for the team.
• Collaborate with engineers to clearly communicate and refine product requirements.
• Facilitating agile refinement sessions to foster a shared understanding of project goals and impacts across diverse teams.
• Proactively improve existing processes to ensure we are collaborating efficiently and effectively across business and engineering teams.

Technical Business Analyst

Manager

• Establish mutual targets with TSD Partner on KPIs, while monitoring progress and reporting results in Quarterly Business Reviews (QBRs) with their executives and supplier team
• Participate in Go-to-Market strategies with our Territory Channel Managers for engaging TSD Partner resources to support the recruitment efforts for new TSB Partners and accelerate their progression through the Partner lifecycle from onboarding to enablement to activation
• Develop and execute tailored enablement programs to educate and train TSD Partner sales reps, solution team, and top TSB Partners on Megaport’s innovation, solutions, and value proposition
• Collaborate with Channel Marketing to ensure TSD Partner portals and Megport internal resources are up-to-date with current and relevant resources to drive awareness and education around Megaport solutions, partner resources, and deal support
• Design and execute targeted marketing campaigns in collaboration with TSD Partners and Channel Marketing to promote Megaport’s latest innovations, solution bundles, and use cases to equip partner sellers for success
• Represent Megaport at key Agent Channel and TSD Partner events, serving as an extension to our TSD Partner and TSB Partners contacts to strengthen presence, visibility and engagement

National Channel Manager

Financial Planning and Analysis

• Lead, coach, and develop a small team responsible for the accurate and timely accounting and reporting of direct network costs (also referred to as COGS) and leases across all entities.
• Own the completeness and accuracy of all COGS and lease-related accounting, ensuring that each entity’s balance sheet and P&L are appropriately stated.
• Manage the end-to-end application of IFRS 16 Leases, including assessment of new contracts prior to commencement, preparation and review of lease calculations, and the accounting for modifications, renewals, expiries, and terminations.
• Oversee the month-end close for COGS and leases, including preparation and review of journals, analysis, and balance sheet reconciliations.
• Develop deep commercial understanding of network provider and lease contracts, ensuring accounting outcomes accurately reflect commercial terms and operational activity.
• Deliver monthly, half-year, and year-end reporting and analysis of COGS and lease-related balances, contributing directly to the monthly finance pack and providing insights on trends, variances, and cost drivers.
• Draft the direct network cost and lease notes for the Group financial statements and provide required inputs for relevant subsidiary financial statements.
• Support half-year and full-year Group audits, and subsidiary audits as required, ensuring all COGS and lease-related balances are well-supported and compliant.
• Partner with key internal stakeholders — including the Accounting team, Corporate Reporting, FP&A, Accounts Payable, and the Commercial Desk — to ensure complete and compliant financial outcomes.
• Collaborate with operational stakeholders such as Deployment, Procurement, and Business & Data Centre Analytics to ensure timely recognition of costs and alignment between operational activity and accounting treatment.
• Review global balance sheet reconciliations related to direct network costs and leases to ensure quality, accuracy, and adherence to policy.
• Drive end-to-end process improvement across COGS and lease accounting workflows to enhance accuracy, efficiency, and standardisation.
• Provide financial insights and ad-hoc analysis on direct network costs and lease impacts, supporting broader Finance initiatives and projects.
• Contribute to building a high-performing, integrated accounting function, working collaboratively with other Finance Managers and Leads and participating in end-of-month processing through to PBT.

Account Manager, Compute

Account Manager, Compute

Marketing Automation Specialist

Marketing Automation Specialist

Marketing Automation Specialist

Senior Director of Product, Network

Marketing Automation Specialist

Deployment Project Coordinator

Deployment Project Coordinator

Network Quality Assurance Engineer

Senior Legal Counsel

Network Procurement Officer

Technical Business Analyst

National Channel Manager

Finance Team Lead, COGS and Leases