Megaport

Data Scientist

• Develop predictive forecasting models and pipeline analytics frameworks
• Analyze sales productivity, customer behavior, operational efficiency, and revenue trends
• Build scalable dashboards, models, and operational intelligence solutions
• Partner with Revenue Operations and Finance teams to improve KPI governance and reporting consistency
• Support AI readiness initiatives through data quality analysis and modeling
• Collaborate with Data Engineering teams to improve GTM data architecture and integration quality
• Identify operational inefficiencies and recommend data-driven process improvements
• Develop analytical frameworks supporting marketplace, channel, and consumption-based business models
• Support executive decision making through advanced reporting and business analysis
• Assist with data governance, metric standardization, and forecasting transformation initiatives
• Build models supporting customer expansion, renewals, and churn analysis

• Drive technical tax planning to optimise the Group’s global tax position.
• Provide insights and recommendations to improve tax efficiency and support global growth initiatives.
• Monitor ROI on external tax advisers in each jurisdiction, adjusting approach as needed.
• Represent Tax in senior Finance leadership forums, ensuring effective communication with CFO, external auditors, advisors and the broader team.
• Drive ongoing projects and continuous-improvement initiatives such as transfer-pricing reviews, indirect-tax automation, global compliance.
• Support management and expansion of Transfer Pricing (‘TP’) compliance and ensure intercompany arrangements are executed and documented in line with TP Agreements.
• Timely filing of tax returns and other compliance requirements in jurisdictions.
• Responsible for end-to-end global tax compliance (returns, disclosures, tax-effect accounting, indirect tax, audits, etc.)
• Accurate and complete documentation of all key processes, procedures, and risks, particularly for core jurisdictions (Australia, USA, Ireland, UK, others).
• Liaise with external tax advisors and auditors to ensure returns, financial statement disclosures, and supporting documentation are accurate and delivered on time.
• Ensure prompt and accurate calculation and payment of advance taxes in relevant regions.
• Develop and improve effective processes and controls, focusing on automation, completeness, and accuracy.
• Accurate tax disclosures in financial statements, coordinating with external advisors and auditors to meet reporting deadlines.
• Ensure indirect tax compliance is well managed, and identify and implement appropriate software tools.
• Be an open and collaborative partner within Finance, working closely with the broader finance team to resolve issues and build on a strong tax foundation.
• Maintain strong working relationships with Finance, Accounting, and other teams across the USA, Australia, and globally.
• Communicate effectively across functions and geographies to ensure tax risks and opportunities are clearly identified, managed, and reported.

Group Tax Manager

Network Operations

• Operations and maintenance of Megaport’s next-generation network
• Major network and Level 3 customer incident fault resolution
• Network capacity management activity ensuring availability, forecasting/planning & deployment
• Document all work completed in Megaport’s OSS/BSS systems
• Ensure appropriate monitoring is implemented for network equipment
• Maintain technical relationships with vendors and internal engineering teams
• Provide escalation support for network operations centre staff, sales, deployment, and other business units
• Provide technical summaries of proposed, planned, and completed technical work
• Evaluation, testing, and certification of new network hardware, systems and software
• Development and delivery of training to Network Operations staff
• Work with Engineering on network enhancement projects

Network Operations Engineer

Project Manager

• Coordinate internal resources and vendors to ensure the flawless execution of multiple concurrent projects.
• Maintain and update project tracking systems, including Jira, Confluence, and the internal intranet.
• Monitor resource availability and effectively allocate project tasks.
• Participate in daily stand-ups and project syncs with a global team.
• Generate weekly status reports and document critical project minutes.
• Liaise with external vendors and customers to track deliverables and follow up on outstanding tasks.
• Identify, mitigate, and escalate project risks to leadership as needed.
• Create hardware purchases and track shipments when necessary.

Deployment Project Coordinator

• Diagnose and resolve complex network and customer issues across all company products and services, using a variety of monitoring tools.
• Perform remote troubleshooting sessions to resolve network issues efficiently.
• Plan, process, manage and implement network changes prescribed by Megaport Engineering and third party suppliers.
• Provide advanced technical solutions and ensure the timely resolution of escalated tickets and alerts.
• Identify recurring issues and contribute to root cause analysis and long-term preventive solutions.
• Escalate cases to the Level 3 engineering team when necessary, ensuring smooth handover and communication.
• Provide escalation support for Technical Support Engineers and other internal business units, ensuring customer issues are responded to quickly and accurately.
• Collaborate with Technical Support Engineers and key business units to ensure high level customer service, including the provision of accurate and detailed information.
• Proactively communicate incidents to internal and external stakeholders, including direct contact with customers/end users.
• Collaborate closely with global teams to ensure seamless support across regions and organisation-wide integration.
• Collaborate with vendors, suppliers, and internal teams to resolve complex network issues.
• Contribute to projects alongside technical responsibilities, ensuring smooth collaboration and project execution.
• Ensure team coverage during staffing shortages and rotate through scheduled shifts to maintain continuous global support.
• Contribute to internal knowledge management by maintaining and improving documentation.
• Support continuous learning and team development by sharing insights, training materials, and innovative troubleshooting techniques.

NOC Engineer

QA Engineer

• The primary focus of this role is to work as a member of the development team to maintain and improve the quality of the systems being deployed
• Understand requirements, specifications, and how Megaport products work in general as the basis for formulating or executing effective automated and manual tests
• Create and maintain comprehensive and effective test plans and test cases
• Run and maintain automated test suites - possibly including designing and implementing those
• Learn about and use industry standard development and testing tools & strategies

Junior Software Quality Assurance Engineer

Technical Account Manager

• Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering.
• Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution.
• Deliver regular technical health checks, roadmap sessions, and executive business reviews.
• Act as a liaison between the customer and internal Megaport teams (product, support, sales, and engineering).
• Monitor account health and usage to identify growth and retention opportunities.
• Contribute to the evolution of the Premium Support offering and TAM delivery model globally.
• Identify and engage with high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned MSPs within your region.
• Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively.
• Serve as a trusted advisor in guiding network design, integration strategies, and multicloud architecture best practices.
• Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport’s value proposition.
• Collaborate with SIs and VARs to support co-selling opportunities.
• Keep partners up to date with the latest Megaport service offerings and solution capabilities.
• Establish and track key performance indicators (KPIs) to measure the success of the partner engagement initiatives.

Sales Development Rep

• You will be executing on our inbound/outbound sales motion that supports the hyper-growth & scale of the APAC Sales team at Megaport.
• In this role, you will have the chance to implement creative processes along the way & shape the world-class processes we are implementing.
• Your priority is to respond to our prospects, qualify if Megaport is a suitable solution, and generate new meetings and opportunities from inbound marketing qualified leads and outbound prospecting campaigns.
• As a member of this team, you will report to our Global Sales Development Manager in our GTM Transformation team.
• You will support the APAC Sales organization and partner with the team closely to execute a winning growth strategy.
• Most importantly, you'll be joining a tight-knit team of driven SDRs where the bar is high and the culture is higher – we genuinely care about each person winning, and our goal is simple: make you want to punch the air every morning when you show up to work!

Sales Development Representative

Marketing

• Reporting to Product Leadership, the Technical Marketing Engineer (TME) plays a pivotal role in translating Megaport’s platform capabilities into clear, deployable architectures for enterprise customers.
• This role bridges Product, Engineering, and Go-to-Market teams by transforming complex multi-platform solutions into practical blueprints, technical enablement materials, and field-ready assets.
• You will work at the intersection of deep technical expertise and customer-facing strategy, ensuring that highly sophisticated solutions - spanning connectivity, compute, storage, and emerging workloads - are articulated with precision and credibility.
• This role is critical in supporting enterprise sales cycles by delivering the technical depth required to engage senior engineers and architects across large global organizations.

Technical Marketing Engineer

Recruitment

• Own end-to-end recruitment for select roles, from kickoff through to offer.
• Post job advertisements and maintain accuracy across multiple recruitment platforms such as Lever, Linkedin, Seek, etc.
• Own candidate screening, conduct interviews, and manage reference checks as part of the recruitment process.
• Coordinate global interview scheduling and provide an outstanding candidate experience throughout the process.
• Assist in sourcing talent through channels such as job boards, social media, networking, and referrals.
• Support the Talent team with employment agreements, onboarding paperwork, and documentation.
• Help manage the global employee onboarding process, ensuring a smooth and engaging experience for new hires.
• Contribute to strengthening recruitment capability across the business by involving hiring managers and teams in talent initiatives.
• Support the P&C team in shaping Megaport’s Employee Value Proposition (EVP) and employer branding to attract top talent.
• Manage recruitment communications and content across platforms, including LinkedIn and other social channels.
• Assist with wider People & Culture projects, programs, and initiatives that strengthen our culture and employee experience.

Talent Acquisition Coordinator

• You will be executing on our inbound/outbound sales motion that supports the hyper-growth & scale of the NAM Sales team at Megaport.
• Your priority is to respond to our prospects, qualify if Megaport is a suitable solution, and generate new meetings and opportunities from inbound marketing qualified leads and outbound prospecting campaigns.
• As a member of this team, you will report to our Sales Development Manager in our GTM Transformation team.
• You will support the North American Sales organization and partner with the team closely to execute a winning growth strategy.
• You'll be joining a tight-knit team of driven SDRs where the bar is high and the culture is higher – we genuinely care about each person winning.

Business Analyst

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team's backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams

Technical Business Analyst

Sales Operations Manager

• Manage forecasting processes, pipeline reviews, and opportunity governance for Latitude
• Support quote management workflows and operational process execution
• Improve CRM data quality, adoption, and sales process consistency
• Build dashboards, reports, and operational insights for Sales Leadership
• Coordinate with Revenue Systems teams on Salesforce enhancements and process improvements
• Analyze sales performance trends, pipeline health, and operational KPIs
• Support territory planning and compensation tracking initiatives
• Assist with onboarding, documentation, and operational process training
• Partner cross-functionally with Marketing, Finance, Product, and Customer Success teams
• Support operational integration efforts and process standardization initiatives
• Identify workflow inefficiencies and recommend scalable improvements
• Support marketplace and channel sales operational processes

Operations

• Lead Sales Operations strategy and execution globally for Latitude
• Build scalable forecasting, pipeline management, and opportunity governance frameworks
• Partner with Sales Leadership to improve operational visibility and revenue predictability
• Standardize quote management, opportunity management, and sales process execution
• Collaborate with Systems & Tools teams to optimize Salesforce workflows, integrations, and reporting
• Drive operational readiness for new GTM initiatives, marketplace programs, and product launches
• Develop operational KPIs, dashboards, executive reporting, and business insights
• Improve CRM adoption, data quality, and sales process consistency
• Coordinate cross-functional initiatives involving Finance, Marketing, Product, Customer Success, and Enablement
• Support AI-readiness initiatives through process standardization and data governance improvements
• Identify operational bottlenecks and implement scalable process improvements
• Support territory planning, compensation alignment, and sales productivity initiatives
• Mentor and develop Sales Operations personnel supporting Latitude

Director of Sales Operations

Solutions Engineer

• Lead all compute discovery, architecture design, sizing, and performance mapping for customer workloads.
• Translate technical requirements into tailored bare metal, GPU/accelerated compute, and storage configurations.
• Deliver technical demos, workshops, whiteboarding sessions, and proofs of concept.
• Validate solution feasibility and ensure alignment with Latitude’s compute deployment model.
• Build architecture documentation that drives clarity and accelerates customer decision-making.
• Act as the technical compute specialist embedded into Megaport Sales Pods, supporting opportunity qualification and deep technical discussions.
• Bring credibility to conversations involving workload performance, scaling strategy, virtualization, containerization, or hybrid deployment models.
• Collaborate with Megaport Solution Architects when cloud connectivity or network design is relevant, ensuring a unified customer approach.
• Help Sales Executives position the combined Megaport + Latitude value proposition while staying anchored in compute expertise.
• Partner with Product and Engineering to relay customer feedback and influence roadmap direction.
• Work with Latitude Procurement and Operations to confirm server availability, GPU/CPU classes, and deployment timelines.
• Maintain accurate technical notes and solution details within CRM systems.
• Contribute to internal documentation, technical enablement materials, and repeatable solution patterns.
• Support customers through evaluations, pilots, and onboarding with hands-on technical guidance.
• Troubleshoot early-stage issues, validate workload performance, and ensure successful deployment.
• Provide a smooth handoff into long-term success with well-defined architecture documentation.
• Develop trusted customer relationships by understanding compute strategies and positioning Latitude.sh solutions effectively.
• Increase customer adoption and expansion of Latitude.sh’s infrastructure offerings across the territory through hands-on technical support.

Data Scientist

Group Tax Manager

Network Operations Engineer

Deployment Project Coordinator

NOC Engineer

Junior Software Quality Assurance Engineer

Technical Account Manager

Sales Development Representative

Technical Marketing Engineer

Talent Acquisition Coordinator

Sales Development Representative

Technical Business Analyst

Sales Operations Manager

Director of Sales Operations

Compute Technical Solutions Architect