Medline Industries, LP

Product Manager

• Under general supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products. Work with and train sales force to be able to confidently sell product to customers.
• Responsibilities: Identify and develop new products and manage each stage of the process through take to market. Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management. Review monthly financial performance and determine contributing factors. Offer solutions for detrimental sales or cost trends. Prepare product forecasts to include revenue and expense expectations. Analyze sales trends over time and impact of competitive strategies. Support forecasts and budgets with appropriately detailed marketing plans. Work with Manufacturing, Purchasing and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc. Manage inventory by focusing on eliminating surplus and optimizing SKU count. May negotiate pricing with vendors for raw materials and finished goods. Visit vendors to develop products and train personnel all aspects of each product and usages. Coordinate materials with vendors and develop finished custom items. Analyze and bid on GPO and/or Integrated Delivery Network contracts for assigned product categories. Develop and deliver training materials for internal stakeholders, sales forces and customers. Create sales tools. Conduct market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team. Travel with sales force to support efforts to convert customers to purchase Medline products. Provide timely follow up to sales forces by answering product questions via e-mail and phone.

Program Manager

• Lead cross-functional programs focused on driving enterprise-wide business transformation initiatives, aligning with strategic goals and operational efficiency.
• Develop and manage program roadmaps, timelines, and budgets, ensuring successful delivery of complex, multi-phase transformation projects.
• Collaborate with senior leadership and stakeholders to define program objectives, success metrics, and change management strategies.
• Identify and mitigate risks across program workstreams, ensuring proactive issue resolution and continuous improvement.
• Drive adoption of new processes, technologies, and organizational models through effective communication, training, and stakeholder engagement.
• Monitor and report on program performance, providing executive-level updates and insights to support data-driven decision-making.
• Foster a culture of innovation and agility, encouraging teams to challenge the status quo and deliver measurable business value.
• Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan
• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel
• Perform risk assessment, and implement mitigation plans
• Establish and track spend and costs for all aspects of managed projects.
• Ensure that project goals are accomplished and are in line with business objectives and business value is realized
• Provide program level status reports and dashboards with key metrics to management.

Program Manager – Business Transformation

Operations

• Perform intermediate-level data research and financial analysis to support business objectives
• Plan and prepare business, financial, and data analyses and present findings to managers or project leaders
• Develop recommendations to address business problems and contribute to process improvement initiatives
• Participate in the proposal pricing process including development of pricing strategies, analyzing and compiling cost data, preparing price submissions
• Work directly with internal teams (Sales, Inventory Management, Finance) to provide intermediate level analysis and reporting
• Monitor for data accuracy, timeliness and integrity in data used in analysis and reporting and communicate inaccuracies
• Ensure follow-up so that analysis and reporting outcomes are reviewed and implemented
• Take ownership of internship projects and participate in Medline internship activities and development opportunities

Vendor Operations and Analytics Intern

Systems Engineer

• Work on projects to enhance Medline's Coupa Environment for Source 2 Pay (S2P) processes
• Execute projects in Sourcing, Procurement, Accounts Payable and reporting business processes
• Perform business process analysis, data analysis, systems design, development, testing and deployment
• Partner with business sponsors, analysts, developers, and management
• Learn, execute and present project work with an assigned mentor
• Possible projects: Implement/enhance S2P processes, implement reporting/KPI dashboards for Procurement, enhance sourcing processes for RFI/RFP events

IT Business Systems Analyst Intern, Source2Pay

Full-stack Engineer

• 10-week summer internship (early June through mid-August) for rising seniors
• Analyze, code and unit test; develop and implement new features
• Work collaboratively with interns and Medline employees
• Projects: develop/implement features, analyze and improve existing code

Software Engineer Intern

• Continuous improvement projects within Medline’s distribution centers using lean methodology
• Engineering labor standards and development of new processes
• Tracking/reviewing monthly/annual KPIs with the distribution centers
• Configuration and maintenance of Medline’s labor management system (LMS) and warehouse management system (WMS)
• Rotations in Transportation/Logistics, Project Management, Operations Systems, Operations Analytics, Maintenance, Emerging Technology and International Support, Supply Chain Optimization, Inventory Control
• Accelerated career path as an Operations Engineer in the Operations Management Development Program (OMDP)

Operations Management Development Program

Robotics

With 50+ years of consecutive growth, Medline has more than 36,000 employees worldwide and business in more than 90 countries.
Medline offers a robust internship program that provides you with the ability to make a true impact.
You will be able to take ownership on projects as well as get a feel for day-to-day work in your role.
We are seeking a Software Development Intern to join our Application Delivery Service team.
The intern will be responsible for analyzing, coding and unit testing in a designated project.
Examples of possible projects include: Implementation of new features in the applicable business systems; Help map out processes and identify opportunities for improvement to documentation and the flow of data through the business systems.

IT Developer Analyst Intern, Low Code/RPA

With more than 50+ years of consecutive growth, we’ve created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture.
A Medline internship offers you real-world, hands-on experience where you can make a true impact.
Interns take ownership of their projects and get a feel for day-to-day work in their respective roles.
Summer program runs for ten weeks from early June through mid-August.
Responsible for analyzing, coding and unit testing.
Examples of possible projects: Develop and implement new features; Analyze and improve existing code.

• Work on projects to enhance SAP environment for Order to Cash processes
• Implement or enhance current sales order process in SAP to boost order fulfilment
• Implement or enhance a new Price, discount, or surcharge model to enhance profitability
• Implement or enhance rebating models that improve Medline gross to net
• Gain hands-on experience in business process analysis, data analysis, systems design, development, testing and deployment
• Partner with business sponsors, analysts, developers, and management to lead their project to success

IT Business Systems Analyst Intern, SAP/ERP

Ecommerce

• Design, code, test, deploy, and support software for our business and commerce needs.
• Troubleshoot and resolve software defects.
• Participate in code reviews.
• Adhere to established coding standards.
• Analyze production issues to determine root cause and course of action for resolution.
• Participate in the continuous improvement of software development practices.
• Write documentation to ensure proper use of software systems.
• Adhere to IS Department policies and best practices.
• Work productively with all levels of Medline employees
• Follow Medline's Code of Ethics and other corporate policies.
• Support production environment availability when needed

IT Software Development Intern, E-commerce

Software Engineer

• An MDM Developer Intern at Medline will work on initiatives that require configuring and managing our Master Data Management Applications like Product360, and Customer360.
• These initiatives are focused on improving quality and process efficiency.
• The Intern will partner with business sponsors, analysts, developers, and management to lead the project to success.
• Job Description Examples of possible projects include: Exploring and profiling data in multiple systems.
• Capturing lineage of data between multiple systems.
• Building data models for domains such as Product and Customer including cross domain relationships
• Analyzing data quality and developing dashboards for monitoring data quality metrics
• Developing process maps for existing business processes and identifying opportunities for improvements
• Analyzing data transfer issues and suggesting possible solutions to fix them

IT Developer Analyst Intern, Master Data

Business Analyst

• IMARP is a two-year program in which analysts complete ~six rotations prior to graduating into a regular position of greater responsibility.
• IMARP focuses on further developing and growing our associates into well-rounded business professionals through gaining strong, foundational education and training in Supply Chain.
• The program rotates through Demand Planning, Supply Planning, Purchasing, Order Management, Deployment, and Network Management; each associate will be paired with a mentor; robust training and performance management.
• Key Responsibilities: Own and execute critical supply chain assignments that enhance service levels and inventory efficiency; conduct complex data and problem analysis; identify risks and communicate mitigation strategies to leadership; analyze operational metrics to uncover root causes and recommend improvements; build collaborative relationships; recommend process improvements; develop end-to-end supply chain understanding across rotations.

Inventory Management Analyst

• Assist in the development and launch of new product lines and/or product improvements; tasks may include market research, existing line extensions, new product development, collateral creation and pricing.
• Assist in creating and delivering training programs for sales reps and follow up with them to ensure timely and efficient field support. May deliver training to sales reps.
• Collaborate with marketing to develop promotional pieces and design packaging
• Develop and run reports that summarize and analyze marketing promotional results.
• Work with Inventory Management to ensure proper stock levels and service level goals are met
• Assess product samples against desired specifications, develop production plans and manufacturing forecasts, and evaluate vendors by working with Quality, sourcing resources and product managers.

Associate Product Manager

Supply Chain

• Ensure customer needs and expectations are met by ensuring product quality, inventory levels, and staff interactions are in-line with or exceed expectations.
• Conducts regular interaction with clients, SCO management, Sales and on matters concerning review of current account, staffing levels, and project expansion.
• Work with Director of Supply Chain Operations on budgetary responsibility for the projects team and usually contributes to budgetary impact by regularly reviewing projects.
• Monitor expenses, identifies trends, and ensures operations are within budgetary guidelines.
• Recommend and implement new policies or modifications to existing policies and provide general guidelines and parameters for project supervisors and their direct reports.
• Monitor overall team metrics and evaluate level of service provided through established metrics.
• Build customer relationships and serve as the primary contact for responding to customer’s inquiries.
• Provide timely response to service failures and customer concerns.
• Provide technical expertise and in-depth knowledge of regulatory guidelines and procedures in compliance with federal and state requirements.
• Management responsibilities: Typically oversees professional employees/teams OR manages non-professional employees through Supervisors in manufacturing, distribution or office environments
• Day-to-day operations of a group of employees
• May have limited budgetary responsibility and usually contributes to budgetary impact
• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
• Provide general guidelines and parameters for staff functioning
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Manager, Customer Projects - Supply Chain Optimization

Analytics Engineer

• Administration and Monitoring : Administers data integration applications to ensure high availability of services. Monitors application capacity and executes growth plans.
• Development and Testing : Designs and implements ETL processes, including data capture, data quality, cleansing, testing and validation methods. Develops standards, policies, and procedures for data integration related activities.
• Upgrades : Provides technical support, performs testing, and implements upgrades for data integration applications.
• Support : Provides level 2 support for business questions related to data integration applications. Investigates critical production ETL issues/ problems.
• Team player : Works closely with other functional areas and overseas resources to accomplish team objectives.
• Technical leadership : Provides assistance and technical support to junior level developers. Participates in design and code reviews. Contributes to the technical, architectural and organizational improvements of the team.

ETL Developer / Analyst

Sales

• Serve as the first-level of management for escalated issues or concerns
• Determine work procedures, prepare work schedules and expedite workflow
• Evaluate analyst performance to ensure expectations are met in conformance to policies and procedures
• Measure client and market trends, efficiencies and effectiveness of resource allocation and utilization
• Review and standardize procedures to improve efficiency of the analyst team
• Drive internal partnership with sales and all relative partners; develop, create and maintain reporting requirements and ensure systems provide accurate and timely data
• Management responsibilities include: Day-to-day operations of a group of employees; May have limited budgetary responsibility and usually contributes to budgetary impact; Interpret and execute policies for departments/projects and develops; Recommend and implement new policies or modifications to existing policies; Provide general guidelines and parameters for staff functioning; Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Field Sales Support Manager

Analyst

• Create, maintain, and develop relationships with the customer, sales teams, and vendor community.
• Lead/participate in various meetings on behalf of customer (ex. value analysis committee).
• Meet with vendors to discuss products, pricing and terms.
• Present findings to key contacts in the customer’s procurement team.
• Measure the trends, efficiencies and effectiveness of the overall pricing and inventory KPIs.
• Support sales team by managing contract terms, assisting with brand conversions, and tracking all savings and projects.
• Make presentations regarding project updates, business results, committee findings, etc.
• Review pricing to determine and identify discrepancies.
• Ensure new pricing rules are reviewed and approved by respective sales teams.
• Provide issue resolution in the following areas (not limited to): inventory surplus, backorders, outstanding invoices.
• Initiate and partner with the internal teams.
• Communicate resolution in a timely manner.
• Host weekly meetings with supply chain, materials services, and Medline Sales teams.
• Collaborate with Sales, IS and Finance to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data.

Analyst Prime Vendor

Accounts Payable

• Under direct supervision, the Accounts Payable Representative will manage a portfolio of vendor accounts focusing on dispute resolution (invoice processing is completed by a different team).
• Responsibilities include preparing and presenting vendor account reconciliations, resolving aged invoices, vendor disputes/shortages and maintain positive vendor and internal relationships.
• They ensure vendor statements are reconciled quarterly or as per contract, logged, imaged, and communicated.
• Update statement spreadsheet for accruals booked by Medline’s accounting department.
• Initiate and propose dispute settlement discussions between vendors and the business.
• Analyze and research high-volume vendor discrepancies, such as quantity shortages, pricing, fees, adjustments, and returns.
• They review supporting documentation for vendor shortage chargebacks in our deduction workflow system or Zendesk (customer service platform).
• Detect trends in discrepancies, and ensure exception invoices have proper approval.
• Manage customer service inquiries from internal/external stakeholders and maintain resolution within our defined service levels.
• Prepare monthly portfolio scrubs to illustrate the health of assigned portfolio and present to Team Lead.
• Review and address to resolve all outstanding issues listed on aging, GR/IR, parked reports, etc.
• Maintain positive relationships with vendors and internal business stakeholders.
• Ensuring communication with vendors and internal business stakeholders are within standard SLAs.
• Participate and/or lead calls with vendors and internal stakeholders to review accounts and address shortages, deductions, pricing discrepancies, etc.
• Actively work, address, and monitor aged open payables balances in collaboration with vendors, Project Managers, and/or Vendor Relations Managers to recover funds from vendors or propose write-offs.
• Resolve purchase order goods receipt/invoice receipt imbalances monthly based on company policy.
• Adhoc tasks and projects that arise.