Medline Industries, LP

Manager, Customer Projects - Supply Chain Optimization

Medline Industries, LP

full-time

Posted on:

Location: California, Illinois, New York • 🇺🇸 United States

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Salary

💰 $85,280 - $123,760 per year

Job Level

Mid-LevelSenior

About the role

  • Ensure customer needs and expectations are met by ensuring product quality, inventory levels, and staff interactions are in-line with or exceed expectations.
  • Conducts regular interaction with clients, SCO management, Sales and on matters concerning review of current account, staffing levels, and project expansion.
  • Work with Director of Supply Chain Operations on budgetary responsibility for the projects team and usually contributes to budgetary impact by regularly reviewing projects.
  • Monitor expenses, identifies trends, and ensures operations are within budgetary guidelines.
  • Recommend and implement new policies or modifications to existing policies and provide general guidelines and parameters for project supervisors and their direct reports.
  • Monitor overall team metrics and evaluate level of service provided through established metrics.
  • Build customer relationships and serve as the primary contact for responding to customer’s inquiries.
  • Provide timely response to service failures and customer concerns.
  • Provide technical expertise and in-depth knowledge of regulatory guidelines and procedures in compliance with federal and state requirements.
  • Management responsibilities: Typically oversees professional employees/teams OR manages non-professional employees through Supervisors in manufacturing, distribution or office environments
  • Day-to-day operations of a group of employees
  • May have limited budgetary responsibility and usually contributes to budgetary impact
  • Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
  • Provide general guidelines and parameters for staff functioning
  • Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Requirements

  • Education Bachelor’s Degree
  • Experience At least 5 years of supply chain or warehouse/inventory management experience from overall planning to execution of programs
  • At least 3 years of project management and/or supervisory experience.
  • Experience with dealing and negotiating with customers/vendors.
  • Willingness to travel up to 75% to customer sites required
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