Medline Industries, LP

Engineer

• Manage the development and implementation of methods and procedures for process control, process validation, process improvement, testing, and inspection.
• Design experiments to understand sources of variation affecting products and processes.
• Apply statistical process control (SPC) methods for analyzing data.
• Design and perform experimental product testing and analysis to maintain quality levels and minimize defects.
• Generate and analyze reports and defective products to determine trends and lead corrective actions.
• Direct and collaborate with supplier representatives on quality problems.
• Provide Quality expertise in Product Development, Design Control activities, Risk Management, and CE Technical Files.
• Coordinate product testing with internal and external laboratories as required.
• Perform quality reviews of design documentation for compliance with stated requirements.

Quality Engineer

Operations

• Oversee and lead the operational activities of the organization to maximize growth and profitability
• Provide daily leadership and management to all manufacturing and operations functions
• Develop and mentor staff through on-boarding, training, and development opportunities
• Direct day-to-day operations of Manufacturing and production process
• Ensure efficient operations with minimum equipment downtime and quality products
• Manage all capital expenditures
• Ensure material is received and moved correctly
• Support contract negotiations for new business

Senior Director, Manufacturing Operations

Recruitment

• Manage the full-cycle recruiting effort of sourcing, recruiting, selecting, and placing qualified candidates
• Assist in sourcing, identifying, and recruiting top talent
• Develop and maintain network of contacts to identify and attract candidates
• Screen potential candidates by reviewing resumes and conducting interviews
• Provide support and guidance to managers for a consistent recruiting process
• Extract and compile data for recruitment metrics and reporting
• Comply with employment laws and regulations

Recruiter – Quality, Regulatory

Project Manager

• Lead the coordination and execution of specialized orders, deliveries and installations
• Develop goals and objectives, organize, attain and manage resources
• Collaborate with other product divisions, service departments, and Medline branches
• Present and report on project plans and cost benefit analyses to stakeholders

Account Executive

• Growing and developing a territory of residual based medical supplies in assigned territory.
• Making new calls on a daily basis to develop new customers.
• Building relationships and developing a customer base of alternate site physician offices as well as hospital-based practices.
• Working with manufacturers to present products to the physician community.
• Prepare and deliver quotations for product.
• Prepare and maintain a territory plan.
• Create a grow a residual base of customers in the alternate site marketplace.
• Train and learn new items to present to customers and explain the medical and fiscal benefits.

Sales Representative

Customer Support

• Manage assigned book of business (new and existing zero accounts)
• Support and work with all service managers and specialists for assigned accounts
• Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction
• Respond to escalated issues that may arise; seek additional support from management as needed
• Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies
• Manage pricing and service-related activities
• Perform product cross-referencing activities
• Create and run monthly/quarterly reports

Account Management Support Representative

Analyst

• Under general supervision, analyze and present business related trends and results to identify opportunities for improvement/solutions in support of the customer and sales organization.
• Work with internal and external customers to drive results tied to defined distribution metrics and reporting requirements.
• Meet with sales and the customer to identify, prioritize, track and manage projects and KPI performance.
• Create, maintain, and develop relationships with the customer, sales teams, and vendor community.
• Lead/participate in various meetings on behalf of customer (ex. value analysis committee).
• Meet with vendors to discuss products, pricing and terms.
• Present findings to key contacts in the customer’s procurement team.
• Measure the trends, efficiencies and effectiveness of the overall pricing and inventory KPIs.
• Support sales team by managing contract terms, assisting with brand conversions, and tracking all savings and projects.
• Make presentations regarding project updates, business results, committee findings, etc.
• Review pricing to determine and identify discrepancies.
• Ensure new pricing rules are reviewed and approved by respective sales teams.
• Provide issue resolution in the following areas (not limited to): inventory surplus, backorders, outstanding invoices.
• Initiate and partner with the internal teams.
• Communicate resolution in a timely manner.
• Host weekly meetings with supply chain, materials services, and Medline Sales teams.
• Collaborate with Sales, IS and Finance to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data.

Analyst Prime Vendor

Compliance

• planning and executing critical and complex global regulatory projects
• Prepare comprehensive regulatory strategies for new devices, new launch markets, and post-market device changes
• Developing solutions to complex regulatory issues
• Leading multifunctional teams in high-priority projects
• Determine requirements for product submissions and regulatory filings
• Monitor changes in regulations
• Communicate requirements of regulations to customers
• Recommend regulatory pathways, strategies, and solutions
• Review and provide direction on supporting evidence
• Complete and maintain varied regulatory filings
• Participate in the development, review, and substantiation of product labeling and claims
• Manage individual projects by providing direction on regulatory pathways
• Assist in the review and development of processes related to regulatory activities
• Participate in internal and external audits when applicable

Senior Regulatory Affairs Specialist

Account Manager

• Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance
• Support sales strategies and help achieve new revenue targets and service goals for accounts
• Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts
• Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth
• Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives
• Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability
• Resolve problems and ensure customers receive high-quality customer service
• Maintain personal contact with key customers in assigned accounts
• Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss
• Maintain existing sales programs
• Work directly with the Medline Field Sales team to promote sales goals and initiatives
• Facilitate the formal and non-formal RFP process
• Develop and implement sales tools and programs; educate and communicate activity and success
• Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales
• Track customer sales performance against objectives and inform management of results
• Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners

Strategic Account Manager – Homecare

• Drive sales growth and overall profitability in assigned product categories
• Work with Medline sales force to grow targeted accounts
• Manage assigned territory through field sales activities to include territory analysis, total geographic coverage, account management, prospecting and new product evaluations
• Prepare and present clinical or technical proposals on how Medline's products can meet customer needs
• Maintain all product, clinical and procedural knowledge as it relates to the products being sold within a specific territory
• Attend sales, trade meetings, or read related publications to obtain information about market conditions, business trends, regulations, or industry developments
• Establish, develop, and maintain business relationships with prospective and current Medline customers
• Develop and conduct customer in-services/technical training
• Track sales performance against objectives and inform management of results

Sales Representative – State and Local Government

Sales

• Provide sales teams with technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products.
• Support unit sales plan through pre-sales and/or post-sales technical consulting activities.
• Prepare and present proposals on how Medline’s products can meet customer needs and be implemented successfully.
• Grow sales and drive services to both new and existing customers.
• Maximize customer satisfaction by aligning products, solutions, and services with key customer initiatives.
• Build and maintain relationships with key decision makers and potential influencers.
• Recommend new practices, processes, metrics, or models to improve outcomes.
• Work on and/or lead complex projects.
• Call on potential and existing customers and small IDN groups within the assigned territory.
• Prepare and present technical and financial proposals.
• Lead customer engagements from initial presentations to final implementation, including targeting, planning, and in-field communication, alongside Acute Care Field Sales Representatives.
• Demonstrate product expertise within the scope of SPT, focusing on the expansion of Medline branded items.
• Attend key customer conventions (e.g., AORN, OR Manager) when requested to expand the concept and development of Medline branded items and engage with customers.
• Serve as the point of contact for all communication before and after product reviews.
• Follow up on trials, in-services, and any product-related questions with the field and/or customers.
• Maintain full ownership of all data and customer notes throughout the engagement, specifically relating to individual product opportunities.
• Work closely with the Business Analyst Team to identify product opportunities within an engagement.
• Track and report monthly gains related to products implemented to your Division Manager.
• Drive market penetration of SPT Division products and services as defined each year.

Senior Perioperative Sales Specialist

Director

• Define the end-to-end ecommerce and digital product vision for Medline.com and future mobile app experiences
• Create and maintain product strategies and multi-year roadmaps aligned with customer needs, business priorities, and platform capabilities
• Identify opportunities to improve acquisition, conversion, retention, loyalty, and long-term customer lifetime value across B2B and B2C audiences
• Build and lead a high-performing organization across Product Management, Product Strategy, and UX (Research & Design)
• Establish strong product management and UX practices grounded in customer research, data, experimentation, and continuous learning
• Ensure experiences are intuitive, scalable, accessible, and differentiated in a competitive ecommerce landscape
• Develop a deep understanding of customer journeys across healthcare buyers, procurement teams, clinicians, and consumers
• Translate complex customer and business needs into clear product requirements, experiences, and prioritization decisions
• Champion a customer-first mindset across the organization
• Lead cross‑functional squads (Product, Technology, UX, Data/Analytics, Security) to deliver the roadmap on time and within budget
• Balance long-term strategic investments with immediate business needs and performance optimization
• Drive alignment and decision-making across multiple stakeholders with differing priorities
• Define success metrics (KPIs) for ecommerce and digital products, including conversion, engagement, revenue, and customer satisfaction
• Use data, experimentation, and insights to continuously optimize experiences and guide prioritization
• Communicate progress, insights, and outcomes clearly to executive leadership
• Oversee risk registers for site stability and core capability health; maintain contingency plans for peak periods and critical releases
• Manage key partners and platforms (e.g., commerce, identity, content, CDN/APM at a business level), holding vendors to contractual SLAs tied to our KPIs
• Ensure adherence to privacy, security, and accessibility standards and regional requirements for global markets
• Build and lead a high‑performing organization (managers and leads across site performance, experience operations, and core capability ownership)
• Set clear objectives, develop talent, and promote a culture of customer‑first, data‑driven decision‑making and continuous improvement

Senior Director – E-Commerce, Digital Product Strategy

• Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers;
• Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers;
• Selling products that include incontinence, skin care, DME, advance wound care and gloves;
• Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services;
• Developing meaningful relationships with new customers and deepening relationships with existing ones;
• Cold calling and prospecting to develop new business opportunities;
• Presenting new products and initiatives; educating customers on current industry trends and regulations;
• Preparing bids and negotiating contracts
• Taking ownership and leadership of your territory-- growing it like your own business

Medical Sales Representative – Post Acute Care

• Provides senior‑level Quality leadership focused on the governance, execution, and continuous improvement of the Quality Management System (QMS)
• Owns divisional QMS activities supporting post‑market surveillance, complaint handling and investigations, CAPA and SCAR management, supplier quality monitoring, risk management
• Leads QMS execution across data monitoring, trending, and management review inputs
• Drives corrective actions and systemic improvements through structured analysis of post‑market and supplier quality data
• Establishes and maintains inspection‑ready QMS processes, procedures, and records
• Sets operational priorities and oversees resource allocation for QMS activities
• Partners cross‑functionally to ensure sustained compliance and effective system performance

Senior Quality Compliance Manager

• lead Medline’s sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance
• provide a consultative approach in partnership with field sales to fulfill customer needs by identifying optimum product mix for customers and identifying customer cost-savings opportunities, implementation, inventory availability and issue resolution
• responsible for maintaining existing business and growing market share through the development of sales plans, strategies, and objectives aligned to broad corporate sales and marketing objectives
• ensure the development of sales plans, strategies, objectives, policies and procedures conform to broad corporate sales and marketing objectives
• manage internal forecasting procedures
• evaluate needs and demands of the customer and develop a business case for feasibility using the appropriate processes
• identify, evaluate, plan and champion ongoing cost reduction initiatives
• continuously gather intelligence, log and share on product performance, customers, competitors, consumers’ attitudes, new opportunities, pricing, promotions, products, etc.
• responsible for creating and developing consultative relationships with key decision makers in various levels of large strategic groups or accounts
• sell Medline capabilities to prospective prime vendor accounts as well as manage and direct existing prime vendor accounts
• apply expert market and customer knowledge to Medline Field Sales teams, Specialists, and Product Divisions
• assess competitive price position, assuring competitive pricing to maximize sales and profitability within account and consistent with brand positioning
• develop and maintain existing sales programs