Medavie

Recruitment

• Support the full cycle recruiting process
• Connect with candidates in a timely manner
• Coordinate and participate in career fairs and recruitment related events
• Assist with new hire onboarding processes
• Develop and maintain excellent relationships with Talent Acquisition, HR, and other stakeholders

Bilingual Recruitment, HR Coordinator

Financial Planning and Analysis

• Support financial reporting, budgeting, and forecasting by identifying key trends, drivers, risks, and opportunities
• Analyze monthly and annual results, including variance analysis
• Translate data into clear, actionable insights, communicating the story behind the numbers
• Build and maintain financial models, reports, and dashboards, integrating financial and operational data
• Collaborate with Finance, Accounting, and Data teams

Intermediate FP&A Analyst

Risk

• Own Microsoft Purview configuration and administration: Configure and manage capabilities such as sensitivity labels, retention, and DLP
• Translate governance requirements into technical solutions: Develop scalable configurations aligned with privacy and compliance needs
• Test, validate, and optimize controls: Troubleshoot issues and ensure consistent, reliable performance
• Partner with IT and Security teams: Support implementation, changes, and ongoing improvements
• Support audit readiness and governance reporting: Ensure controls are defensible and aligned with compliance requirements
• Enable stakeholder understanding and adoption: Communicate how controls work and their impact in practice

Governance Specialist

Business Analyst

• Map current and future-state processes; identify opportunities to improve and streamline workflows
• Partner with stakeholders and vendors to gather, document, and refine business requirements
• Support ERP configuration, implementation activities, and integration discussions
• Develop and execute testing scenarios (SIT/UAT); track issues and support resolution
• Assist with data migration activities, including mapping and validation
• Support user readiness through training and change-related activities
• Act as a key liaison between end users, project teams, and external partners

Business Analyst, Finance ERP Implementation

• Coordinate end-to-end candidate communication throughout the recruitment, relocation, and settlement journey, ensuring timely follow-up, clear guidance, and a positive candidate experience.
• Manage candidate applications, track pipeline progression, and maintain accurate recruitment data to support hiring decisions and workforce planning.
• Schedule and manage interviews across multiple time zones while aligning candidates, hiring managers, and internal stakeholders to support an efficient hiring process.
• Liaise with internal and external partners to support candidate relocation, settlement, and successful transition to living and working in Canada.
• Develop and maintain clear recruitment workflows, internal guides, candidate resources, and operational documentation to support consistency and efficiency across talent acquisition activities.
• Create and update standard operating procedures (SOPs), process handbooks, and tracking tools to ensure smooth execution of recruitment, relocation, and settlement processes.
• Identify opportunities for process improvement, stronger organization, and operational efficiency to enhance team performance and candidate experience.
• Maintain accurate records, monitor deadlines, and support alignment of recruitment activities with business priorities and workforce planning needs.
• Collaborate with hiring leaders, HR Business Partners, and operational teams to support recruitment planning, hiring execution, and workforce needs.
• Support domestic and international recruitment initiatives, including hiring campaigns, university roadshows, recruitment missions, and other talent attraction activities.
• Deliver candidate information sessions, webinars, and recruitment presentations to provide clear guidance on recruitment processes, relocation pathways, and transition to living and working in Canada.
• Support recruitment events and relationship-building efforts with universities, schools, event organizers, and industry partners to ensure successful recruitment initiatives and strong candidate engagement.

Talent Acquisition Operations Specialist

Solutions Engineer

• Define and influence IT solution strategies that align with Medavie’s long-term business goals.
• Act as Infrastructure Applications Management Process Owner, developing and maintaining architecture designs, runbooks, policies, processes, procedures, and support documentation.
• Design, plan, and implement new infrastructure technologies and major system enhancements.
• Lead or contribute to complex solutions across on-premises and cloud environments.
• Develop and maintain infrastructure roadmaps and system lifecycle milestones.
• Collaborate with business units, IT architects, application teams, vendor management, and operations.
• Evaluate and manage release, deployment, and lifecycle management practices.
• Analyze availability, reliability, maintainability, and serviceability of services and systems.
• Present recommendations on new and emerging technologies to senior leadership, clearly articulating business value.
• Promote standardization and automation to improve operational efficiency.
• Stay current with industry trends, emerging technologies, and best practices.
• Mentor and coach team members, acting as a technical role model and knowledge leader.
• Maintain architectural alignment with day-to-day operations by performing limited operational support and participating in an on-call rotation as needed.

Solutions Architect

Analyst

• Provide first level technical support to internal and external staff through inbound calls and portal self-service tickets.
• Solve both routine and complex technical issues using a priority-based ticketing system.
• Log, triage, troubleshoot, and resolve technical incidents and service requests in our service management system.
• Escalate unresolved incidents and requests to next level support.
• Research and document resolutions in an online IT knowledge database.

Service Desk Analyst

Bilingual

• Deliver onboarding and core training programs for new Disability Case Management employees
• Assist in building and adjusting workload expectations during the initial weeks of training to align with operational needs
• Design, update, and maintain training materials, guides, and documentation
• Translate operational challenges into practical training solutions
• Collaborate with Quality Services and operational leaders to identify development needs
• Monitor training effectiveness and continuously improve programs
• Contribute to best practices, workflow improvements, and quality tools

Bilingual Disability Trainer

Accounts Payable

• Perform 3‑way matching of purchase order (PO) invoices
• Work closely with the Procurement Department to investigate and resolve invoice discrepancies
• Enter vendor invoices into the accounting system and respond to vendor inquiries regarding payment and account issues
• Ensure invoices have appropriate approvals prior to processing
• Complete vendor reconciliations, including large and high‑volume vendor accounts
• Prepare and process weekly cheque runs, ensuring appropriate supporting documentation is included
• Distribute vendor payments via EFT and mail once approvals are obtained

Accounts Payable Analyst

Underwriter

• Provide support for group medical underwriters.
• Analyze and manage medical underwriting requests.
• Prepare documentation and administer operational practices including invoicing.
• Manage information systems and communicate with customers.
• Interact on the phone with clients, physicians, and other departments.
• Use various technologies and demonstrate exceptional administration skills.

Bilingual Medical Underwriting Coordinator

Account Executive

• Work with team to execute sales strategies
• Responsible for sales function in assigned business block
• Achieve annual targets in new business, retention, execution, and profitability
• Establish and maintain business relationships with clients
• Coordinate business development efforts with service and underwriting teams
• Conduct sales presentations and organize seminars
• Maintain professional knowledge through workshops and publications
• Prepare action plans for client opportunities

Corporate Account Executive

Scrum Master

• Facilitate all Scrum events (daily stand‑ups, sprint planning, reviews, refinements, and retrospectives) for one or more Agile teams
• Support the delivery of complex initiatives that may involve multiple systems, teams, or stakeholder groups
• Identify, surface, and help resolve risks, issues, dependencies, and blockers, collaborating beyond the Scrum team as needed
• Monitor team progress and provide clear, meaningful updates to delivery and leadership partners
• Coach and mentor Agile teams — and less experienced Scrum Masters — in Agile values, practices, and continuous improvement
• Foster strong collaboration and transparency between technology teams, business partners, and stakeholders
• Contribute to broader conversations around Agile maturity, ways of working, and process improvement across IT

Senior Scrum Master

• Deliver end-user (in-person, virtual or hybrid) training for Operations teams through various learning instructional methods (eLearning, instructor-led, collaborative, blended)
• Apply adult-learning principles to support learner engagement, retention, and skill development
• Provide ongoing support to learners during and after training to reinforce desired learning outcomes
• Offer individualized coaching and guidance throughout and following training sessions
• Provide constructive and timely feedback to support performance expectations
• Ensure participant engagement and foster a respectful, inclusive, and effective learning environment
• Validate course design, including content relevance, flow, and instructional style
• Test and review new learning modules (e-learning, assessments, exercises) and provide feedback
• Facilitate quizzes, practical assessments, and knowledge checks to evaluate learning effectiveness
• Monitor and document learner performance, progress, achievements, and development needs
• Communicate training outcomes, attendance, and required follow-up actions to leadership
• Conduct training needs analysis by collaborating with staff and leadership

Bilingual Trainer

• Support the Group Underwriting leadership team by aligning processes and tools
• Lead and implement best practice initiatives within the Underwriting team
• Design and facilitate a training curriculum to support underwriters
• Conduct quality reviews of complex underwriting cases
• Release the monthly Underwriting Bulletin when the Best Practice Analyst is unavailable
• Perform user acceptance testing (UAT) for underwriting tools
• Act as a liaison with internal partners and lead mini projects

Senior Group Underwriting Best Practice Analyst

• Manage and perform various administrative tasks independently.
• Ensure tasks are completed in a timely and thorough manner.
• Validate changes and keep systems running smoothly (reporting, data, evaluations).
• Update data in internal systems, including peer reviews.
• Document and update administrative procedures and client requirements.
• Suggest process enhancements and support automation of work methods.
• Act as the first point of contact for clients by providing professional service and communicating clearly.
• Respond to client requests, follow up as required, and meet established timelines.
• Identify gaps in quality and efficiency.
• Create client-focused, tested and proven solutions.
• Promote a continuous improvement approach.