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About the role
Key responsibilities & impact- Provide day-to-day administrative support to the Service team, and Sales team as required
- Triage and manage incoming cases through Salesforce, ensuring timely routing and follow-up
- Support the coordination and tracking of sales activities, submissions, and workflows
- Maintain accurate documentation and records across systems
- Assist with reporting, data entry, and general team coordination
- Help establish and support processes as the team continues to grow
- Take on routine administrative tasks with a high level of accuracy and consistency
Requirements
What you’ll need- Previous administrative experience is required; experience in a sales support function considered an asset
- Strong administrative and organizational skills with great attention to detail
- Experience working in a fast-paced environment with competing priorities
- Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
- Ability to triage work, prioritize effectively, and keep things moving
- Comfort working with systems; Salesforce experience is an asset
- A proactive, dependable approach and willingness to support where needed
- Comfort with routine work and an understanding of the importance of consistency and accuracy
- Previous Group Insurance experience is a strong asset
- Strong written and verbal English skills are required to effectively support customers and communicate with internal stakeholders; bilingualism (English/French) is considered an asset.
Benefits
Comp & perks- Competitive pay
- Comprehensive benefits
- Opportunities for personal and professional growth
- Flexible work options
- Supportive leadership
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative experiencesales support experiencedata entryreportingattention to detailtriage workprioritizationroutine workaccuracyGroup Insurance experience
Soft Skills
organizational skillsproactive approachdependabilitycommunication skillswritten English skillsverbal English skillsbilingualism
