MDS Group

Financial Planning and Analysis

• Register insurance policies using computerized and/or digital systems to reconcile commission payments.
• Perform quoting, monitoring, and issuance of proposals through insurers' communication channels and systems to identify the best market terms and options.
• Support premium collection operations for policies via telephone service and/or digital tools to ensure receipt of amounts pending regularization.
• Provide customer service in person, by phone, and through digital tools so clients are served quickly and accurately according to their needs.
• Provide necessary support and assistance to other departments by supplying data and information to ensure continuity of processes and task execution.
• Perform other related professional activities inherent to the role as required by the area, including through training, professional development, and guidance from the immediate supervisor to ensure continuous professional growth.
• Actively contribute to the development of performance indicators (KPIs), objectives and key results (OKRs), and new company projects.

Financial Lines Assistant

Administrative Assistant

• Responsible for confirming attendance at occupational exams and retrieving ASOs (Occupational Health Certificates) for system entry and ASO management control.
• Issuing the weekly report of pending exams in the system.
• Managing and maintaining spreadsheets to prepare reports for supervision.
• Requesting outstanding ASOs from service providers.
• Entering SOCGED and typing the result date on the eSocial screens in the SOC.
• Sending the weekly report on the tasks completed during the week.

Administrative Assistant – Occupational Health

Business Intelligence Developer

• Develop dashboards, management reports and performance indicators by gathering requirements from business areas, modeling data and building panels in BI tools to provide reliable information that supports decision-making.
• Perform data and performance indicator analyses by collecting, consolidating and interpreting information from multiple sources to identify opportunities, deviations and support the company’s strategic actions.
• Maintain and enhance Business Intelligence solutions by implementing fixes, continuous improvements and adjustments to business needs to ensure availability, quality and relevance of the provided information.
• Validate and monitor the quality of corporate data by performing consistency analyses, validations and monitoring data load processes to ensure the reliability of information used by the organization.
• Support data and analytics-related projects and requests by interacting with business areas and technical teams to promote the development of an analytical culture and increase operational efficiency.
• Elicit and document information requirements and indicators by conducting meetings and alignments with internal stakeholders to ensure analytical solutions meet business needs.
• Extract and process data from relational databases by creating and optimizing SQL queries and integration processes to provide structured data suitable for corporate analyses.
• Contribute to the governance and standardization of corporate information by applying best practices in modeling, documentation and data quality to strengthen the reliability and strategic use of information in the organization.
• Perform other related duties inherent to the role as required by the area, under leadership guidance and continuous professional development, to contribute to the efficiency of the company’s financial operations.

BI Analyst

• Support client onboarding and maintenance via email and corporate systems to ensure customer information is kept up to date;
• Assist in preparing reports on cancellations, renewals and/or policy updates using spreadsheets to provide clients with information about their insurance;
• Assist with policy payment collections using corporate systems;
• Perform other related professional duties inherent to the role as needed, including participating in training, professional development and guidance from the immediate supervisor, to ensure continuous professional growth and learning opportunities aligned with the area’s needs;
• Actively contribute to the development of performance indicators (KPIs), objectives and key results (OKRs), and new company projects.

Junior Financial Lines Analyst

Analyst

• Provide service to a portfolio of medium-complexity clients through in-person, telephone, and/or digital channels, ensuring each client is assisted promptly and accurately according to their needs.
• Deliver attentive customer service grounded in dialogue and understanding, clarifying doubts and providing necessary information regarding the coverage process for insurable and non-insurable benefits.
• Support clients with claims and reimbursement requests (including pre-approvals) via in-person, phone, or digital channels, ensuring effective reimbursement for expenses incurred outside the provider network.
• Carry out market research procedures by gathering the data and information needed to complete quotation forms, in order to identify the best terms and options for the client within the renewal timeframe.
• Prepare reports and presentations with claims/loss-ratio indicators by organizing data and conducting quantitative and qualitative analyses, to provide clients with policy performance results.
• Identify improvement opportunities through process mapping, application of procedures and workflows, and suggest actions to enable continuous improvement in customer service.
• Perform other related duties inherent to the role as needed, participating in training and professional development under guidance from the immediate supervisor to ensure continuous professional growth.

Relationship Analyst (Mid-Level)

Insurance

• Identify potential prospects (leads) through prospecting and acquiring new prospects (calls, emails, LinkedIn, etc.) to initiate commercial relationships and consequently generate new business.
• Manage the Sales Pipeline by organizing all stages such as Prospecting, Proposal Submission, Follow-up and Closing, to control, track progress and forecast sales results.
• Map prospects by understanding their profile, behavior and characteristics, to qualify potential prospects and prioritize those with higher purchasing power.
• Provide empathetic, human-centered customer service through attentive and welcoming dialogue, delivering necessary information about products and services in line with service and quality standards.
• Perform other related professional activities inherent to the role as required by the area, whenever necessary, through training, professional development and guidance from the immediate supervisor, to ensure continuous professional growth as a learning opportunity and in accordance with the area's needs.
• Actively contribute to the development of performance indicators (KPIs), objectives and key results (OKRs), and new commercial projects.

Commercial Manager, Insurance

• Support the preparation of presentations by collecting, organizing and analyzing data to provide accurate information that supports decision-making.
• Support administrative and financial activities related to the technical operation, working together with the CTO (head of technical operations).
• Support the preparation of reports by collecting, organizing and analyzing data to provide accurate information that supports decision-making.
• Assist in organizing corporate travel, including booking flights, accommodations, ground transportation and other required services.
• Support recordkeeping and controls for administrative and financial data.
• Support the control and organization of administrative and financial documents.
• Support the recording, analysis and implementation of controls for processes, projects and operational routines.
• Perform analysis of expenses and payments for internal and third-party vendors.
• Perform other related professional activities inherent to the role as needed and/or as requested by the area, through training, professional development and guidance from the immediate supervisor, to ensure continuous professional growth.

Junior Administrative Analyst

Security Analyst

• Ensure the protection of digital assets through alert monitoring, vulnerability analysis, access control, and support in implementing security policies and procedures, in order to reduce the risk of incidents, ensure compliance with standards, and raise employees' security maturity.
• Monitor security alerts by reviewing security tools' dashboards and applying basic response procedures to detect incidents in a timely manner and reduce the risk of intrusion or malware spread.
• Support vulnerability analyses by running scans, reviewing reports, and creating remediation tickets to identify weaknesses in systems/infrastructure and assist in applying fixes.
• Contribute to the creation and review of security policies, standards, and procedures by drafting internal documents, reviewing access and patterns to keep the company aligned with compliance and governance requirements.
• Manage access and permissions by verifying system access and applying the principle of least privilege to reduce the risk of unauthorized access and maintain identity governance.
• Support awareness campaigns and phishing simulations by preparing, monitoring, and recording results to increase employees' information security maturity.
• Assist in conducting security checklists for new systems, vendors, or equipment by applying questionnaires, evaluating minimum requirements, and validating configurations to ensure deployed solutions meet security requirements.
• Document processes and maintain organized records by creating and updating procedures, incident logs, and inventories to preserve history, provide traceability, and facilitate operational continuity.
• Perform other related professional activities inherent to the role as required by the area, through training, professional development, and guidance from the immediate supervisor, to ensure continuous professional development.

Junior Information Security Analyst

• **Will You Be There**? Our motto here is to plan, present solutions, evolve and grow. We are looking for professionals who get involved, are proactive, and take an interest in every detail of our projects and, above all, who want to grow and give their best every day. Our growth is constant and we know we will go far because we believe in everything that creates momentum. And you? Do you want to go further with us? Get to know our clients, check our content, and find out if you are the right person to join #WeAreMDS.
• We are seeking a professional who will be responsible for managing automobile insurance renewals and property & casualty (P&C) lines, contributing to the maintenance and growth of the company’s client portfolio.

Insurance Consultant I – Auto Insurance

• Dar suporte operacional e administrativo na gestão de Saúde Ocupacional, por meio de atendimento ágil e estruturado, a fim de garantir a eficiência das rotinas e a satisfação dos clientes.
• Apoiar na resolução de pendências do cliente junto a outros setores, por meio de acompanhamento de demandas, garantindo atendimento completo.
• Participar das reuniões periódicas de alinhamento e manutenção do contrato, por meio de encontros, assegurando satisfação do cliente e continuidade do serviço.
• Apoiar no gerenciamento dos exames ocupacionais (ASO vencidos e a vencer), através do agendamento e monitoramento, garantindo conformidade com os prazos legais.
• Apoiar no agendamento exames médicos ocupacionais e toxicológicos, emitindo kits de atendimento e coordenando com a Rede Credenciada, assegurando execução eficiente dos procedimentos.
• Organizar os resultados de exames e ASO, por meio do uso dos sistemas ou ferramentas internas (SOC), para fornecer informações claras e completas ao cliente.
• Preencher e consolidar planilhas de controle interno, gerando relatórios mensais que permitem monitorar e apoiar decisões estratégicas.
• Enviar e acompanhar a devolução mensal da planilha Modelo I, por meio de controles manuais em períodos de manutenção do sistema SOC, a fim de garantir a atualização e a integridade das informações.
• Controlar os atendimentos realizados nos sistemas internos, por meio de monitoramento contínuo, a fim de assegurar aderência às exigências do eSocial e da mensageria.
• Apoiar o Médico do Trabalho na renovação e revisão do PCMSO, organizando documentos e informações, garantindo atualização e conformidade do programa.
• Intermediar agendamentos de visitas técnicas, coordenando comunicação entre áreas, para atualizar programas de saúde e segurança.
• Controlar vencimentos de programas de saúde e segurança, monitorando prazos e contratos, evitando riscos de não conformidade.
• Emitir relatórios regulares sobre tendências e estatísticas de saúde, processando dados coletados para apoiar análise e planejamento estratégico da área.
• Organizar estruturas in company, por meio da coordenação das atividades no local do cliente, garantindo a prestação eficaz dos serviços.
• Realizar outras atividades profissionais correlatas e inerentes ao cargo exercido, conforme necessidade e/ou e demanda da área, sempre que necessário, por meio de treinamento, qualificação profissional e orientações do líder imediato, a fim de garantir o desenvolvimento profissional contínuo.

Assistente Administrativo – Saúde Ocupacional – Gestão de Clientes

• Schedule occupational medical examinations (pre-employment, periodic, return-to-work, change of occupational risk and pre-termination) by collecting and verifying employees' registration and occupational information to ensure correct referral to accredited clinics and compliance with legal deadlines.
• Monitor the expiration of periodic examinations and legally required programs using spreadsheets, the SOC system and deadline alerts to prevent non-conformities and keep records updated according to legal requirements.
• Update client databases in the SOC system by importing, verifying and periodically consolidating spreadsheets and any additional alignments, ensuring the integrity and consistency of administrative and health information.
• Interface with the accredited network to schedule examinations by sending information, controlling attendance confirmations and receiving digital medical records, ensuring proper processing of requests, audits and delivery of ASOs (Occupational Health Certificates) within defined deadlines.
• Support the organization of technical visits by scheduling dates with clients to help meet legal requirements and ensure smooth updates to programs.
• Manage the flow of medical certificates and employee leaves by receiving, verifying and registering certificates in the system, and liaising with the occupational physician to provide appropriate guidance to the client and follow up on the case, ensuring compliance with internal policies and current legislation.
• Support periodic meetings with client companies by preparing agendas, reports and supporting materials to help align information and monitor ongoing contracts.
• Assist in resolving client company issues with internal departments by tracking requests and updating information among stakeholders to ensure timely and accurate handling of administrative and operational demands.
• Perform other related duties inherent to the role as required, through training, professional development and guidance from the immediate supervisor to ensure continuous professional growth.

Administrative Assistant – Dedicated Management

• Obtain insurance quotes by sending required data and information to insurers to find the best insurance options that fully meet the policyholder's needs.
• Prepare a proposal letter for the policyholder by presenting all necessary information about the insurance to show the best options that fully meet the policyholder's needs.
• Prepare policy issuance requests by submitting them to insurers to formalize risk acceptance within the timeframe desired by the policyholder.
• Analyze incoming requests for new insurance quotes and/or renewals (individual/personal policies) by reviewing requests to identify the risk profile.
• Review proposals received from insurers by analyzing policy values and conditions to compare available insurance options, identify essential coverages, and determine the best cost-benefit solution for the policyholder.
• Send the policy and payment slip (boleto) to the policyholder using systems and electronic tools (email) to ensure the policyholder is aware of all their rights and obligations regarding the purchased insurance.
• Ensure accurate registration of data and information for issued policies using systems and electronic tools to maintain organized and reliable records for consultation and further activities.
• Perform other related professional activities inherent to the role, as needed, through training, professional qualification and guidance from the immediate supervisor to ensure continuous professional development.
• Search the insurance market to obtain the best placement for lower-complexity client risks—considering criticality, size, revenue and political relationships—by negotiating to deliver the best financial and technical solution and preparing a technical, commercial and consultative comparison for the client.
• Provide necessary support and assistance to other departments by supplying data and information to ensure continuity of processes and task execution.

Junior Business Risk Analyst

• Provide service to a portfolio of medium-complexity clients through in-person, telephone and/or digital channels, ensuring each client is served quickly and accurately according to their needs.
• Deliver attentive customer service based on dialogue and understanding of client needs, clarifying doubts and providing necessary information regarding the coverage process for insurable and non-insurable benefits.
• Support clients with reimbursement requests and/or reimbursement pre-approval, via in-person, telephone and/or digital channels, to ensure effective reimbursement of expenses incurred for care received outside the accredited network.
• Perform the necessary procedures to conduct market studies by gathering data and information required to complete quotation forms, in order to identify the best conditions and options for the client within the renewal timeframe.
• Prepare reports and/or presentations with claims ratio indicators by organizing data and performing quantitative and qualitative analyses to present policy results to the client.
• Identify improvement opportunities through mappings carried out during process execution and application of procedures and workflows, suggesting actions that enable continuous improvement in customer service.
• Perform other related professional activities inherent to the role as required by the area, through training, professional development and guidance from the immediate supervisor, to ensure ongoing professional growth.