MDS Group

Financial Planning and Analysis

• Realizar atendimento a clientes de riscos financeiros de **alta complexidade** (Seguros de linhas financeiras), por meio de atendimento telefônico e/ou ferramentas digitais, a fim que todos possam ser atendidos de acordo com sua necessidade de forma ágil e assertiva em relação as dúvidas.
• Realizar cotação, acompanhamento, emissão e envio de propostas/apólices, por meio de pesquisa no mercado segurador, a fim de identificar as melhores opções oferecidas e os preços cobrados que contemplem plenamente as necessidades do cliente.
• Realizar a apresentação da descrição detalhada das características, propriedades e requisitos técnicos do produto ao cliente, por meio de reuniões presencias e/ou ferramentas digitais, a fim de esclarecer todos os detalhes em relação as coberturas, exclusões, aplicabilidade, cases de sinistro etc. do seguro de linhas financeiras.
• Realizar o controle de cadastro das apólices por meio do uso de sistemas e ferramentas informatizadas, a fim de garantir que todo o processo de conciliação do comissionamento ocorra de forma organizada e segura.
• Realizar a cobrança dos valores de prêmio que constam em aberto, por meio de atendimento telefônico e/ou uso de ferramentas digitais, a fim de garantir que todos os valores sejam devidamente recebidos.
• Atuar como formador e/ou referência para os demais membros da equipe, por meio de capacitação e/ou orientação, a fim de que todos possam utilizar da melhor forma as aplicações os recursos das ferramentas de trabalho em busca dos resultados.
• Realizar outras atividades profissionais correlatas e inerentes ao cargo exercido, conforme necessidade e/ou e demanda da área, sempre que necessário, por meio de treinamento, qualificação profissional e orientações do líder imediato, a fim de garantir o desenvolvimento profissional contínuo.

Senior Financial Lines Analyst

Administrative Assistant

• Schedule occupational medical examinations (pre-employment, periodic, return-to-work, change in occupational risk, and termination) by collecting and verifying employees' registration and occupational information to ensure correct referral to accredited clinics and compliance with legal deadlines.
• Monitor expiration dates for periodic examinations and legally required programs using spreadsheets, the SOC system, and deadline alerts to prevent non-conformities and keep records up to date in accordance with legal requirements.
• Update client databases in the SOC system by periodically importing, verifying, and consolidating spreadsheets and additional alignment inputs to ensure the integrity and consistency of administrative and health information.
• Interface with the accredited network to schedule examinations by sending information, tracking appointment confirmations, and receiving digital medical records to ensure proper handling of requests, audits, and delivery of Occupational Health Certificates (ASOs) within defined deadlines.
• Support the organization of technical/site visits by scheduling dates with clients to help ensure compliance with legal requirements and the proper execution of program updates.
• Manage the flow of medical certificates and absences by receiving, verifying, and registering certificates in the system, and liaising with the occupational physician to provide appropriate guidance to the client and follow up the case, ensuring compliance with internal policies and current legislation.
• Support periodic meetings with client companies by preparing agendas, reports, and support materials to help align information and monitor ongoing contracts.
• Assist in resolving client-company pending issues with internal areas by tracking requests and updating information among stakeholders to ensure prompt and accurate handling of administrative and operational demands.
• Perform other related duties inherent to the position as needed, through training, professional qualification, and guidance from the immediate supervisor to ensure continuous professional development.

Administrative Assistant – Occupational Health

• Support the billing process for services provided to the client portfolio using internal or external systems (banking systems or municipal websites for RJ and SP), ensuring accuracy and compliance of charges.
• Generate billing reports using internal systems (SOC occupational management system) to consolidate and track amounts to be invoiced.
• Issue invoices (Notas Fiscais) and bank slips (boletos) via systems and tools (including municipal websites for RJ and SP) to ensure correct client billing and tax compliance.
• Assist in maintaining and updating spreadsheets of issued financial documents and receivables, performing daily reconciliation with bank statements to ensure accurate posting of received payments.
• Monitor the flow of services released for billing via confirmation emails, ensuring invoicing is performed within required deadlines.
• Perform other related duties inherent to the role as needed, with training, professional qualification and guidance from the immediate supervisor to support continuous professional development.

Finance Assistant – Occupational Health

Analyst

• Provide service to a portfolio of medium-complexity clients through in-person, telephone and/or digital channels, ensuring each client is served according to their needs in an agile and accurate manner.
• Attend to clients with attentive, dialogue-based communication focused on understanding their needs, providing clarification and the necessary information regarding coverage processes for insurable and non-insurable benefits.
• Support clients with reimbursement requests and pre-approvals through in-person, telephone and/or digital channels, ensuring effective reimbursement of expenses incurred for care received outside the provider network.
• Carry out the procedures required to perform market research by gathering the data and information necessary to complete quotation forms, in order to identify the best conditions and options for the client within the renewal deadline.
• Prepare reports and/or presentations with loss ratio indicators by organizing data, information and quantitative and qualitative analyses to make the policy results available to the client.
• Identify improvement opportunities through process mapping carried out during execution, and by applying procedures and workflows, in order to suggest actions that enable continuous improvement in client service.
• Perform other related professional activities inherent to the role as required by the area, through training, professional development and guidance from the immediate supervisor, to ensure continuous professional growth.

Relationship Analyst (Mid-Level)

General Counsel

• Support the analysis and interpretation of laws, regulations and standards applicable to the company or a specific situation by identifying legal requirements and potential implications, in order to protect the company's interests and ensure legal compliance, helping to avoid litigation, regulatory sanctions and other legal problems.
• Assist in drafting legal opinions of varied nature and intermediate complexity by identifying the key legal issues to be addressed in the opinion, based on analysis of the facts and the appropriate application of relevant legislation and case law, to ensure protection of the company and its employees from a legal and regulatory standpoint.
• Provide legal assistance to requesting departments by understanding their needs and conducting research, in order to support those areas in making informed decisions, mitigating risks and ensuring compliance with applicable labor, consumer, civil, regulatory, criminal, data protection (LGPD) and compliance laws.
• Support the preparation of responses to official letters, notices and complaints filed with consumer protection agencies, Reclame Aqui and the Ombudsman by coordinating with technical departments to provide precise, well‑substantiated responses, in order to avoid fines and ensure the company's compliance with the law.
• Assist in drafting contracts by clearly specifying the obligations of each party involved, such as payment obligations, delivery of products or services, guarantees and legal liabilities, to ensure that all parties have a clear understanding of their rights, responsibilities and contractual obligations.
• Support the review of contracts or proposed terms through a thorough analysis of key clauses, parties’ obligations, commercial conditions and any potential risks, to ensure the contract complies with all applicable laws, regulations and standards at both local and international levels.
• Monitor court proceedings by carefully tracking legal deadlines and procedural schedules in order to protect the company’s interests and minimize litigation risks.
• Support the management of corporate matters by identifying and handling risks associated with the company’s corporate structure, including legal, financial and operational issues, to ensure legal compliance, promote transparency and protect the interests of the company and its partners or shareholders.
• Support the management of intellectual property (IP) matters by taking measures to legally protect the company’s IP assets, addressing legal, financial and operational aspects, in order to safeguard the company’s intangible assets such as patents, trademarks, copyrights and trade secrets.
• Monitor mergers and acquisitions (M&A) processes to prevent legal and regulatory non‑compliance by taking a proactive approach to M&A matters, aiming to minimize the risk of non‑compliance and ensure the transaction’s compliance and success.
• Ensure effective communication with external law firms by providing the data and/or information necessary for them to perform their work efficiently and accurately, in order to ensure that all deliverables are aligned with the organization’s needs.
• Perform other related professional duties inherent to the role as required by the area, through training, professional development and guidance from the immediate supervisor, to ensure continuous professional growth.

Junior Lawyer

Insurance

• Prepare quotes and proposals for SME Health insurance using internal systems and insurer platforms to ensure accurate issuance of new insurance policies.
• Manage policy renewal processes by reviewing policy terms and contractual conditions to maintain the portfolio and prevent coverage discontinuities.
• Process contractual changes to insurance policies by analyzing and handling requests for additions, removals or data modifications to ensure records accurately reflect agreed terms between policyholder and insurer.
• Review clauses, coverages and general conditions by analyzing documents and regulatory standards to ensure compliance with legal and internal requirements.
• Perform premium calculations using risk parameters and insurer rate tables to correctly price policies and reduce inconsistencies.
• Monitor policy terms and deadlines through internal controls and reports to anticipate renewals and avoid process failures.
• Provide support to clients and internal departments with clear and accurate guidance to resolve inquiries and strengthen relationships.
• Keep records and controls up to date in internal systems to ensure the integrity of operational information.
• Perform other related professional activities inherent to the role as needed or requested by the area, including training, professional development and guidance from the immediate supervisor to ensure continuous professional growth.

Junior Insurance Analyst, Health Insurance

Risk

• Develop IT governance policies, procedures and workflows in alignment with the company’s objectives and values by defining parameters, guardrails and guidelines to reduce risk and optimize operations.
• Monitor IT processes by analyzing metrics and indicators to determine whether expected results were achieved and make decisions based on the assessment.
• Perform impact analyses of changes to the technology environment by monitoring Change Management (GMUD) processes to focus efforts on delivering business value and mitigating risks and downtime.
• Prepare the annual budget plan aligned with the company strategy by defining actions, tools and controls to understand, organize and manage technology resources, ensuring appropriate use of the company’s financial resources during the fiscal year.
• Prepare reports and/or presentations with IT governance indicators by organizing data, information and quantitative and qualitative analyses to support decision-making by senior management and/or the Board.
• Document the implementation of IT governance projects by presenting information objectively, categorically and visually to create a shared, transparent understanding for the business.
• Identify improvement opportunities through process mappings carried out during the execution of processes and application of procedures and workflows, suggesting actions that enable continuous improvement in operational performance.
• Perform other related professional activities inherent to the role as required by the area’s needs and/or demand, through training, professional qualification and guidance from the immediate manager, to ensure continuous professional development as a learning opportunity and in accordance with area requirements.
• Actively contribute to the development of performance indicators (KPIs), objectives and key results (OKRs) and new company projects.