Marsh McLennan

Consultant

• Participate in and help lead projects with GHSC’s clients.
• Collaborate with client managers to manage the client, project, budget, resources, timelines, scope, and expectations.
• Manage the day-to-day relationship with the key members of the project teams.
• Identify and secure resources, ensuring work is leveraged to the right skill and career level, and providing team members opportunity to develop skills and expertise.
• Be actively involved in the sales process with client managers and proposal teams; identifying opportunities for expanded revenue with existing clients; utilizing knowledge of client’s challenges and of the diverse expertise within GHSC to identify sales opportunities.
• Assist with developing and presenting project results to clients and stakeholders.
• Stay current on market trends and regulatory changes affecting client programs.

Senior Government Consultant

Sales

• Partner on prospecting and outreach activities to research, identify and engage potential customers via email campaigns, LinkedIn, and other channels
• Prepare quotes, assist with proposal decks, contracts, and expansion ideas for larger/complex clients
• Become a subject matter expert with our offerings and tools and be able to lead system demonstrations in support of the Senior Sales Professional Team
• Partner with sales professionals on the pursuit of new clients by conducting research on business/HR issues, assisting with meeting preparation, facilitation and follow-up
• Grow your sales acumen, by leading pursuits of smaller prospects

Sales Specialist

DevOps Engineer

• Design, implement, and maintain CI/CD pipelines to automate build, test, and release workflows
• Partner with development teams to enable seamless integration of code changes and reliable deployments
• Provision, monitor, and maintain cloud infrastructure in Azure and AWS to ensure availability, performance, and reliability
• Implement infrastructure as code (IaC) using tools such as Terraform and/or Azure Bicep
• Manage containerization and orchestration using Docker and Kubernetes to support consistent deployments and scalable operations
• Monitor system health and performance; troubleshoot and resolve issues proactively to minimize downtime
• Embed and enforce security best practices across applications, pipelines, and infrastructure
• Collaborate with cross-functional teams to define, document, and standardize DevOps practices and operational runbooks
• Automate repetitive operational tasks to improve efficiency and reduce manual intervention
• Stay current with DevOps, cloud, and software delivery trends to continuously improve tools, processes, and platform capabilities

Client Partner

• Assist clients with service and risk management needs
• Manage relationships with clients, prospects, client teams, and producers
• Provide best-in-class service and drive growth
• Serve as the client contact to answer questions, resolve billing issues, and make policy changes
• Respond to clients in a timely and professional manner
• Assist with renewals and remarketing/quoting for clients

Client Manager – Business Insurance

• Lead complex, strategic client engagements, overseeing service delivery, financial evaluations, plan design, renewals, placements, benchmarking, and targeted studies.
• Develop innovative benefits design and renewal strategies that solve complex client challenges and differentiate Mercer in the market.
• Create tools, methodologies, and scalable solutions to address client needs and support the practice’s growth.
• Define the full scope of services for engagements and set clear roles and responsibilities across client teams.
• Communicate Mercer’s strategic perspective on industry trends and emerging solutions to clients and internal stakeholders.
• Own revenue and profitability for assigned accounts and projects; proactively identify and pursue growth opportunities.
• Track project success against scope, budget, schedule, and client satisfaction metrics.
• Generate new business by expanding existing client relationships and leading targeted prospecting and pursuit efforts.
• Shape strategic direction and create demand for new products and services that advance Mercer’s H&B practice.

Senior Principal Lead Health & Benefits Consultant

Operations

• Lead end-to-end delivery of national, multi-stakeholder initiatives
• Facilitate governance meetings, steering committee updates, and stakeholder workshops; produce clear status reporting and executive summaries
• Identify, assess, and mitigate cross-functional risks and dependencies; escalate appropriately and propose remediation options
• Drive timely decision-making and track actions to closure to meet scope, schedule, budget, and quality objectives
• Support enterprise business continuity and disaster recovery planning efforts: business impact analyses, continuity plans, tabletop exercises, and after-action reporting
• Provide support for ad hoc requests and reporting for Operations Leaders for national initiatives, vendors and usage of tech tools
• Support annual operating and capital budget processes for operations-related line items; track spend-to-plan and analyze variances
• Represent National Operations in cross-functional forums and working groups
• Assist in documenting and standardizing key operational processes; develop playbooks, templates, and checklists to ensure consistent execution
• Maintain continuity documentation, contact lists, and dashboards across the national footprint

Operations Associate

Marketing

• Assist with collecting, cleaning, and organizing marketing campaign data.
• Support analysis of key marketing performance metrics (e.g., reach, engagement, conversions) across channels and time periods.
• Assist in preparing recurring performance reports and documenting analytical methodologies.
• Assist in developing and maintaining dashboards and reports using Excel and Power BI (or similar tools).
• Collect feedback on report and dashboard usability and compile recommendations for enhancements.
• Support documentation of analytics processes to promote consistency and knowledge sharing.
• Collaborate with partners across Sales, Brand, Digital, Sales Enablement, Operations, and Automation to understand how analytics and segmentation insights are applied.
• Support development of internal materials related to data literacy, analytics reports, and dashboards.
• Collaborate with Sales Operations, Placement and Finance teams to make recommendations to improve ROI.

Marketing Analytics Intern

Marketing Operations

• Play a crucial role in supporting our project management and marketing operations team
• Assist in the communication, development, and execution of marketing projects across the national team
• Assist in building out, scoping, kicking off, and launching cross functional marketing campaigns
• Manage assigned projects through completion and launch
• Support in the management of project management platform (Wrike), including AI components and reporting
• Document marketing workflows, identify bottlenecks, and assist in automating manual tasks
• Assist in coordination across various teams within MarComm
• Support company-wide strategic initiatives directly impacting company goals

Marketing Operations Intern

Digital Marketing

• Author and update website content.
• Create web pages such as event pages, blogs, landing pages and news articles.
• Aid in maintenance of the Canadian website.
• Update content, add new components and assist with testing.
• Assist in video platform maintenance such as YouTube.
• Participates in uploading videos, organizing content, creating best practices for each platform and optimizing video engagement.
• Compile keyword research for search engine optimization and paid advertising, as well as building ad audiences.
• Coordinate with regional colleagues for Google My Business updates and maintenance.
• Follow trends and developments through social listening.
• Identifies, investigates, and analyzes possible new content opportunities.
• Research ad platforms best practices, new ad features within current platforms such as Meta, LinkedIn, Google, etc. and new to MMA ad platforms.
• Research AI engine best practices for content performance, including prompts to target, formatting updates to pages, and performance metrics to track.
• Assist in analyzing competitor performance on a periodic basis for multiple marketing channels.
• Screen and analyze website for various technical SEO checks and page speed improvements.
• Obtain individual channel metrics and support analysis.

Digital Marketing Intern

Attorney

• Support the regional Legal and Compliance Department with legal and contractual matters
• Collaborate with regional leaders and MMA’s national legal team
• Provide advice and proactive support to colleagues within the region
• Drive continuous improvement to the overarching Legal and Compliance Department
• Serve as a subject matter expert on national and regional policies, procedures and best practices

Legal and Compliance Coordinator

Account Executive

• Utilizes detailed risk expertise to perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
• Monitors the retention of business and generates new business.
• Helps establish the growth and retention strategy for account team and monitors implementation.
• Ensures the success of relationships with moderately complex clients, prospects, client teams and producers to provide best in class service and drive growth.
• Serves as a client contact and responds to more complex client needs and questions to improve the client experience.
• Serves as a thought leader within the organization and complies with all compliance, professional and transparency standards to better serve clients.

Senior Account Executive – Construction

• Serve as a senior resource within Mercer's Actuarial Financial Group focusing on pharmacy trends
• Lead consulting engagements with employers regarding pharmacy benefit plans
• Assist in negotiations with benefits carriers and vendors
• Manage pharmacy projects and junior staff in program reviews and financial assessments
• Establish relationships with carriers and vendors for client benefits procurement
• Leverage Mercer’s reputation to negotiate competitive rates
• Develop benefits design and renewal strategies while communicating trends

Senior Pharmacist, Benefits Consultant

Account Manager

• Ensure the successful delivery of services to clients by creating and implementing customized service plans
• Build strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals
• Maintain accurate client information and foster a collaborative service experience

Account Manager – Business Insurance

Solutions Engineer

• Engage with potential customers and share Mercer value messaging.
• Discover the needs of the prospect and their organization.
• Support Account Executives through email, phone calls, presentations, social selling, and face-to-face events.
• Champion the relationship between the account and the Mercer team.
• Create project timeline, scope, and costing.
• Work with Mercer cross teams to develop and support collaborative approach solutions.
• Rationalize the approach with the client and mitigate roadblocks.
• Support all initiatives in the creation of the Statement of Work.

Senior Solutions Architect, Workday

Insurance

• Actively participate in training sessions and contribute insights to enhance team and department processes related to reinsurance service processing, driving continuous improvement, troubleshooting, and resource development
• Support client teams in managing their assigned portfolios by ensuring timely and accurate follow-up, securing reinsurance premiums, and meticulously entering all client activity into systems to maintain data integrity
• Collaborate across departments to support collection efforts and cash application initiatives, ensuring efficient and accurate financial transactions
• Assist client and fiduciary teams in the prompt settlement of funds, ensuring all payment warranties and conditions are met to uphold compliance and client satisfaction
• Foster strong relationships with team members, brokers, clients, and markets by understanding their needs and working practices, enabling effective resolution of issues and queries
• Support managers in team meetings and activities by sharing insights, ideas, and solutions, contributing to a collaborative environment focused on achieving shared goals
• Demonstrate a proactive approach to professional development by seeking opportunities to deepen industry knowledge and enhance service delivery