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Digital Product Manager – Adviser, Employer
Marsh McLennanDigital Product Manager leading product lifecycle and optimization for advisers and employers at Mercer. Collaborating across teams to enhance digital experience and drive business outcomes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrated expertise in digital product management, focusing on product lifecycle management, customer experience, and data-driven decision-making. Strong analytical and project management skills are essential for optimizing product features and building stakeholder relationships.
Highest-signal resume keywords
Digital Product ManagementUsability StudiesCustomer-Focused DesignAnalytical SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentProduct OptimisationUser ResearchData InsightsPerformance Monitoring
Soft Skills
Clear CommunicationRelationship BuildingNegotiationPrioritisation
Industry Keywords
Digital ProductsCustomer ExperienceStakeholder EngagementSecure Portals
About the role
Key responsibilities & impact- Lead the product lifecycle for digital products and features, from idea generation through to launch, optimisation and retirement
- Develop and maintain a prioritised product roadmap informed by customer insights, analytics and business strategy
- Champion customer experience across digital products, with a focus on seamless journeys and high usability
- Conduct user research and usability studies in collaboration with design, development and research teams
- Monitor product performance against key metrics and use testing and data insights to improve features and functionality
- Build effective relationships with stakeholders across the business to align priorities, gain support and drive decisions
Requirements
What you’ll need- Demonstrated experience in digital product management or a similar role, ideally including secure portals
- Experience working with usability, customer-focused design and product optimisation
- Well-developed analytical, prioritisation, negotiation and project management skills
- Clear communication skills and the ability to build effective relationships with a diverse range of stakeholders
Benefits
Comp & perks- professional development opportunities
- interesting work
- supportive leaders
- vibrant and inclusive culture
- career opportunities
- benefits and rewards to enhance well-being