Manning Global AG

Engineer

• 24*7 Incidents Queue, emails & Teams Channel of Transport domain.
• Ticket creation (manual), resolving, and closing incident record
• First level of diagnosis of all minor, major and critical incidents.
• Forward ticket to next level but engineer must ensure that only relevant tickets are forwarded to other functions like L2, OEM or Field Technician
• Troubleshooting & Resolution of all priority incidents belonging to DWDM, SDH & Submarine elements
• Follow and adhere to SLAs and KPIs defined for response and resolution time etc.
• Co-ordinate with L2, OEM and Field Maintenance teams
• Co-ordinate with internal L1 teams of NOC (IP, FA, Core, RAN)
• As a part of change management, do pre/post health checks and co-ordinate change management
• Raise tickets as a part of problem management for recurring faults
• Rerouting of Traffic to restore outages and perform Testing Configuration changes as per Change requests
• Evaluate the impact of the alarms

Transport Engineer

• 24*7 Incidents Queue, emails Teams Channel of Transport domain.
• Ticket creation (manual), resolving, and closing incident record
• First level of diagnosis of all minor, major and critical incidents.
• Forward ticket to next level but engineer must ensure that only relevant tickets are forwarded to other functions like L2, OEM or Field Technician
• Troubleshooting Resolution of all priority incidents belonging to Base Stations (2G/3G/4G/5G) and Controllers (RNC/BSC) elements
• Follow and adhere to SLAs and KPIs defined for response and resolution time etc.
• Co-ordinate with L2, OEM and Field Maintenance teams
• Co-ordinate with internal L1 teams of NOC (IP,FA, Core,TX)
• As a part of change management, do pre/post health checks and co-ordinate change management
• Raise tickets as a part of problem management for recurring faults
• Rerouting of Traffic to restore outages and perform Testing
• Configuration changes as per Change requests
• Evaluate the impact of the alarms

RAN Engineer

Administration

• Support the inventory management and logistics activities for Digital Power spare parts
• Ensure that warranty replacement items are dispatched to customers in time
• Ensure that defect items from customers are picked up in time
• Ensure that defect items are inbound by warehouse in time
• Track and clarify overdue spare parts with multiple parties
• Monitor stock levels of spare parts in the warehouse
• Work closely with service teams, warehouse partners, and other relevant stakeholders
• Prepare regular and ad-hoc spare part status reports to comply with GDPR policies at all times
• Respond to email and telephone inquiries in a timely manner

Spare Part Administration Assistant

• Technology: Cisco Meraki & Fortinet - SD-WAN, SD-LAN & Wi-Fi - if possible, SASE Services as well for each Technology
• Development of HLD/LLD to win Customer Project
• Development and Testing of the Services at each of the Platform and Services
• Post sales Support Function to help Customer Success
• Platform Owner Function, Capacity Management
• Test LAB Support and Sales Trainings
• All Over Engineering Tasks Underlay & Overlay Network
• Lead the migration from traditional MPLS networks to hybrid SD-WAN architectures
• Fill out ECDC (End customer data collection form) for complex customer solutions
• Attend technical SD WAN rollouts (remotely)

SDWAN L2 Engineer

Implementation Specialist

• Development of HLD/LLD to win Customer Projects
• Development and Testing of the Services at each of the Platform and Services
• Post sales Support Function to help Customer Success
• Technical consulting for SD WAN solution customers

SD-WAN Implementation Specialist

Artificial Intelligence

• Own the governance, prioritization, and value realization of a portfolio of Agentic AI programs
• Define and manage the portfolio roadmap for Agentic AI initiatives
• Oversee multiple Agentic AI programs across business units
• Manage portfolio budgets, forecasts, and cost optimization
• Establish portfolio-level governance for Responsible AI

Portfolio Lead – Agentic AI

Project Manager

• Act as a single point of contact for deliveries in scope.
• Ensure all deliverables SLAs and timelines are met.
• Manage day to day project communication within all stakeholders and produce relevant reports accurately and in a timely manner at the agreed frequency.
• Manage the relevant 3rd parties' suppliers, involving agreements, planning, timelines and quality of deliverables.
• Produce detailed project plans highlighting dependencies.
• Adhere to relevant escalation processes whenever needed.

RAN Project Coordinator

Operations

• Carry out Testing, tracing, debugging and provide Operational Support of the client’s 4G/5G trial system.
• Support configuration changes as required.
• Act as the local subject matter expert for the key phases of the project including troubleshooting and maintenance activities.
• Build and maintain excellent customer relationships with the operator.
• Manage technical risks and issues ensuring solutions are provided.
• Provide installation, commissioning and configuration management of the system where required.
• Support the customer in the execution of the Network testing phase in Europe.
• Create test cases, test plans and execute test plans for ORAN applications in customer labs.
• Work in a team environment to troubleshoot commercial Virtualization and application issues.

ORAN Operations Engineer

Network Operations

• Management of N1 incidents, diagnostics, customer complaints and execution of BTPs
• Proposing corrective actions for recurring issues
• Management of the NOC team and ability to analyse quality
• Tools Systems for receiving activity and tasks, incident management and BTPs: iGRI Network Element Management Systems: those specific to the relevant RAN manufacturers
• Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA

NOC Engineer, RAN Mobile

Marketing

• Own and execute creator-facing activations end-to-end, including partnerships, programs, and product education initiatives
• Drive product awareness and adoption by translating marketing strategies into scalable creator touchpoints
• Lead cross-functional coordination across internal teams, agencies, and external partners to deliver campaigns on time and to a high standard
• Manage and scale education programs focused on content quality, platform understanding, and monetisation readiness
• Act as a marketing generalist across messaging, creative review, execution, and performance tracking
• Monitor, measure, and report on campaign impact, capturing insights and improving future activations
• Ensure strong stakeholder communication and alignment across all stages of project delivery