Loadsmart

People Operations

• Act as a trusted advisor to the CFO and executive leadership team, developing and executing HR strategies aligned with business goals, focusing on growth, profitability, and cost efficiency.
• Develop and implement strategies for talent management, performance management, and employee development to optimize talent investment and foster growth.
• Serve as the primary subject matter expert and thought leader for all compensation matters, including base pay, incentive plan design, and long-term incentives.
• Partner with leadership to develop innovative incentive plans that drive desired business outcomes and support profitability goals.
• Drive culture and engagement across all employees, with attention to the in-person brokerage team in Chicago, Brazil-based engineering team, and remote workforce.
• Oversee the effective administration of all benefits programs.
• Design and clearly communicate career paths and growth opportunities for employees.
• Champion a culture of continuous learning and development.
• Lead initiatives related to organizational design, workforce planning, and change management to enhance efficiency and productivity.
• Ensure HR policies and practices comply with global regulations and support a positive, productive work environment.
• Lead, mentor, and develop a high-performing HR team.

Senior Director, People Operations

Financial Planning and Analysis

• Develop and maintain revenue forecasts tied to pipeline, bookings, and retention.
• Lead quarterly forecasting cycles and support annual budgeting and long-range planning.
• Analyze lead funnels, conversion rates, and pipeline coverage to guide Sales targets and Marketing spend.
• Partner with Sales Ops and Marketing to improve funnel visibility and forecasting accuracy.
• Manage OPEX budgets, headcount planning, and expense tracking for Sales and Marketing.
• Deliver variance analysis, ROI recommendations, and quarterly commission reviews.
• Build dashboards, KPIs, and reporting packages highlighting GTM and SaaS performance trends.
• Present insights and recommendations to Finance and GTM leadership.
• Conduct ad-hoc analyses on pricing, new product planning, and campaign ROI.
• Serve as a strategic partner across Sales, Marketing, RevOps, and CS/Account Management to align financial and operational goals.

Senior Director, People Operations

Senior Financial Analyst, GTM FP&A