Loadsmart

Performance Marketing

• Own the demand-generation strategy end-to-end, setting direction and executing against pipeline and growth targets.
• Build and manage the full-funnel demand-gen engine, tracking performance and iterating based on data and results.
• Work hands-on across SEO, Google Ads, paid social, events, and PR & media relations, directing execution in partnership with dedicated US-based channel counterparts.
• Adapt and produce content articles, decks, email sequences, sales materials, and web pages, localizing from English to Portuguese for the Brazilian market.
• Partner with the Mexico SaaS Sales team to build the go-to-market execution plan and stand up the demand-generation pipeline.
• Bring competitive intelligence and market insight on local buyer behavior and the media landscape to sharpen the GTM strategy.
• Reprioritize quickly as the business shifts, owning outcomes with a roll-up-the-sleeves mindset.

Marketing Demand Generation Manager

• Own the demand-generation strategy end-to-end, setting direction and executing against pipeline and growth targets.
• Build and manage the full-funnel demand-gen engine, tracking performance and iterating based on data and results.
• Work hands-on across SEO, Google Ads, paid social, events, and PR & media relations, directing execution in partnership with dedicated US-based channel counterparts.
• Adapt and produce content articles, decks, email sequences, sales materials, and web pages, localizing from English to Portuguese for the Brazilian market.
• Partner with the Brazil SaaS Sales team to build the go-to-market execution plan and stand up the demand-generation pipeline.
• Bring competitive intelligence and market insight on local buyer behavior and the media landscape to sharpen the GTM strategy.
• Reprioritize quickly as the business shifts, owning outcomes with a roll-up-the-sleeves mindset.

Content Marketing Manager

• Manage production of 20-25 SEO-optimized articles per month by coordinating with freelance writers, ensuring deadlines are met, and maintaining quality standards
• Conduct comprehensive keyword research to identify content opportunities and create detailed content briefs with target keywords, search intent, and competitive analysis
• Develop detailed outlines and assignments for freelance writers including keyword targets, article structure, internal linking requirements, and reference materials
• Assign tasks to freelance writers, track progress, ensure timely delivery, provide feedback, and maintain a roster of reliable writers
• Review and edit all content from freelancers for accuracy, clarity, brand voice, readability, and SEO best practices before publication
• Optimize all content for search engines including title tags, meta descriptions, header structure, internal linking, image alt text, and URL optimization
• Format and publish optimized content in our CMS, ensuring proper categorization, tagging, technical implementation, and final QA
• Track content performance metrics (traffic, rankings, conversions) and identify opportunities for content updates and optimization
• Work with product marketing managers and subject matter experts to ensure technical accuracy

Content Marketing Specialist

Representative

• Execute the daily cash application process, posting customer payments to invoices in the ERP.
• Monitor the unapplied payments backlog, investigating unmatched transactions and proactively reaching out to customers when remittance information is missing.
• Perform daily review of Debit Memos and Credit Memos.
• Respond to internal tickets and process/reconcile electronic payments across multiple platforms following internal procedures.
• Support KPI tracking for time-to-apply and unapplied volume metrics, escalating complex or high-risk discrepancies to the Payments Lead.

Cash Application Representative

Solutions Engineer

• Serve as the subject matter expert for our SaaS-based TMS platform
• Accelerate customer integration by planning, managing, and overseeing parallel integration projects using APIs and EDI
• Work closely with sales to demo solutions, answer complex technical questions, and ensure customers realize the maximum value from our system

Solutions Consultant

Sales

• Carry and achieve a personal annual sales quota, directly owning a pipeline of net-new and expansion opportunities across ShipperGuide
• Actively prospect, develop, and close strategic deals, modeling best-in-class selling behaviors for the team
• Own and manage a personal book of business, including key accounts and high-value prospects, with full accountability for forecasting and pipeline health
• Develop and execute a unified go-to-market strategy for both ShipperGuide and OpenDock that maximizes market penetration and revenue growth
• Drive full-funnel sales execution, from lead qualification to closing and onboarding
• Establish repeatable sales processes and ensure consistent adoption of tools, CRM hygiene, and reporting standards
• Partner with marketing to define and refine ICPs, messaging, and campaign strategies
• Align with Customer Success to ensure a smooth handoff from sales to onboarding and retention initiatives
• Collaborate with Finance on pricing strategies, discount approvals, and revenue forecasting
• Work with the Account Management team to proactively identify and execute account growth strategies, including upsells and cross-sells
• Work closely with Managed Transportation and Brokerage sales leadership to identify cross-sell and upsell opportunities

Director, SaaS Sales

Compliance

• Research and verify carriers using multiple online platforms to ensure legitimacy and compliance with company standards.
• Document our internal system to keep accurate records of carrier qualifications and compliance status.
• Analyze data and make informed decisions regarding carrier approval and risk assessment.
• Process requests efficiently in a fast-paced environment while maintaining accuracy and meeting established service levels.
• Collaborate with internal teams to address and resolve any carrier compliance issues or discrepancies.
• Prioritize and multitask effectively while handling a high volume of carrier approvals.

Carrier Compliance Representative

Account Executive

• Actively prospect new business opportunities with high-volume outreach via phone, email, LinkedIn, virtual meetings, and onsite customer meetings
• Identify key decision makers and business drivers, and relentlessly present the Loadsmart pitch in a compelling way
• Drive complex sales cycles from initial contact to successful onboarding within a fast-paced sales environment
• Adeptly guide customers through complex integration projects, contracts, RFPs, and onboarding processes
• Build and manage a strong pipeline of Enterprise and Mid-Market customers, coordinating with sales management to provide accurate sales forecasts
• Partner closely with Loadsmart’s customer success–focused Account Management team to ensure strong long-term customer retention
• Exhibit dedication to constantly refining your sales skills through role play, objection handling, pitch demos, and applying feedback and data insights
• Evaluate Loadsmart’s product offerings and roadmap, sharing customer feedback and observations with Product and Engineering to enhance customer value
• Become a subject matter expert on our business, including processes, operations, the competitive landscape, and industry news
• Participate as an active member of our collaborative sales team and contribute to our culture of sales success

Supply Chain

• Proactively communicate with customers on the status of their shipments and when issues arise.
• Work cross functionally with other departments to ensure loads are meeting OTP and OTD KPI’s.
• Handle quote & book tasks as required by the subset of customers assigned.
• Direct scheduling / rescheduling of appts as needed.
• Perform scorecard audits - ensure both external and internal metrics are aligned.
• Process accessorials in a timely manner.
• Assist with fixing RPM/FSC discrepancies for billing

Logistics Coordinator

Backend Engineer

• Own and evolve core systems for freight brokerage operations and related services: quoting, booking, pricing and rate logic, contracts, carrier compliance, facility matching and location/address data quality, and scheduling-oriented workflows.
• Lead technical initiatives across several Python/Django services, including design, phased rollout, and safe deprecation—not only single-service features.
• Drive platform and reliability work: database and dependency upgrades, search/indexing changes, performance tuning (queries, indexing, caching), secrets/credential patterns, and tooling that prevents bad deployments (e.g. migration safety, validation pipelines).
• Ship high-impact product and revenue work: pricing and benchmark integrations, compliance/load-registration flows, feature-flag and segmentation strategies, and scope-shaping that ties technical design to business outcomes.
• Define engineering standards for the squad and beyond: ADRs, shared client/integration layers, test and observability patterns, and code review culture that teaches (SOLID, architecture, thorough PRs)—including shared patterns between API and UI.
• Operate production systems: incident response, war-room coordination, root-cause analysis, and fast stabilization PRs when freight brokerage operations are at risk.
• Collaborate tightly with product on discovery and requirements—framing problems, narrowing scope with technical options, and sometimes presenting outcomes to senior stakeholders.
• Mentor and level up teammates through pairing, design review, and informal leadership—without necessarily being a people manager.

Marketing Demand Generation Manager

Marketing Demand Generation Manager

Content Marketing Specialist

Cash Application Representative

Solutions Consultant

Director, SaaS Sales

Carrier Compliance Representative

Account Executive

Logistics Coordinator

Senior Back End Engineer, Python