Solutions Consultant

Loadsmart

Solutions Consultant overseeing customer integration projects using APIs and EDI for SaaS TMS platform. Collaborating closely with sales and ensuring maximum customer value.

Posted 6/25/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the subject matter expert for our SaaS-based TMS platform
Accelerate customer integration by planning, managing, and overseeing parallel integration projects using APIs and EDI
Work closely with sales to demo solutions, answer complex technical questions, and ensure customers realize the maximum value from our system

Requirements

What you’ll need

4+ years of experience working in a solutions engineering/architect and/or technical project management capacity dealing directly with customers and multiple technical teams
Strong communication skills, both written and verbal, in order to effectively communicate client desires to the development team
Proven track record of SaaS software implementation and systems integrations
Ability to clearly define and deliver technical solutions that drive client satisfaction and business results
Experience with system integration design, implementation, testing (EDI/API)
Native or highly proficient English language skills
Excellent customer service skills
First hand experience working with a TMS system is a plus

Benefits

Comp & perks

Competitive base salaries - we believe in rewarding top talent
Extremely competitive Equity package - become a shareholder in our company!
Loadie Time Off - PTO and sick days without a limit
Comprehensive Medical, Dental, and Vision insurance plans
401k Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaSTMSAPIsEDIsystem integration designimplementationtesting

Soft Skills

communication skillscustomer service skillsclient satisfactionbusiness results