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Solutions Consultant
LoadsmartSolutions Consultant overseeing customer integration projects using APIs and EDI for SaaS TMS platform. Collaborating closely with sales and ensuring maximum customer value.
Posted 6/25/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite
About the role
Key responsibilities & impact- Serve as the subject matter expert for our SaaS-based TMS platform
- Accelerate customer integration by planning, managing, and overseeing parallel integration projects using APIs and EDI
- Work closely with sales to demo solutions, answer complex technical questions, and ensure customers realize the maximum value from our system
Requirements
What you’ll need- 4+ years of experience working in a solutions engineering/architect and/or technical project management capacity dealing directly with customers and multiple technical teams
- Strong communication skills, both written and verbal, in order to effectively communicate client desires to the development team
- Proven track record of SaaS software implementation and systems integrations
- Ability to clearly define and deliver technical solutions that drive client satisfaction and business results
- Experience with system integration design, implementation, testing (EDI/API)
- Native or highly proficient English language skills
- Excellent customer service skills
- First hand experience working with a TMS system is a plus
Benefits
Comp & perks- Competitive base salaries - we believe in rewarding top talent
- Extremely competitive Equity package - become a shareholder in our company!
- Loadie Time Off - PTO and sick days without a limit
- Comprehensive Medical, Dental, and Vision insurance plans
- 401k Match
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSTMSAPIsEDIsystem integration designimplementationtesting
Soft Skills
communication skillscustomer service skillsclient satisfactionbusiness results