DevOps Engineer

• Architect, build, and maintain robust GitLab Pipelines for seamless application deployment
• Assist the Platform team with the migration of legacy repositories and workflows from BitBucket to GitLab
• Design, deploy, and manage the infrastructure behind our apps—across AWS GovCloud, edge, and Navy networks using Terraform, Ansible, and GitLab
• Drive containerization efforts for mission-critical applications and manage Kubernetes
• Develop and maintain Helm Charts and ensure cluster resilience through automated Kubernetes backups and recovery testing
• Engineer automated processes for RHEL image hardening and execute automated STIG checklists
• Integrate automated security scanning into pipelines to maintain Authority to Operate (ATO) status
• Establish comprehensive continuous monitoring, alerting, and reporting mechanisms across the platform
• Oversee cryptographic lifecycles through rigorous secrets management and automated key rotations.

Senior DevSecOps, Platform Engineer – Clearance Required

Security Engineer

• Serve as the primary cybersecurity expert for NADACS, ensuring system compliance with Department of Defense (DoD) Risk Management Framework (RMF) and FedRAMP requirements.
• Support the Program Management Office (PMO) by embedding cybersecurity best practices across NADACS, including staffing, contract management, corporate governance, onboarding, and offboarding activities.
• Regularly review, document, and update security plans, policies, and procedures to align with evolving DoD compliance mandates.
• Track and monitor compliance with client and cybersecurity training, as well as travel requirements for NADACS personnel.
• Conduct ongoing security assessments, audits, and vulnerability scans, ensuring compliance with DoD guidelines and identifying risks that require mitigation.
• Coordinate with leadership to support the submission and tracking of Authorization to Operate (ATO) packages for NADACS systems.
• Review and edit technical deliverables and ensure all cybersecurity artifacts meet client expectations and contractual requirements.
• Collaborate with Navy stakeholders, vendors, and PMO leadership to foster strong working relationships and maintain system security across operations.

Information Systems Security Officer – Navy

• Provide expert security engineering support to ensure that the NADACS portfolio adheres to DoD and Army cybersecurity policies and frameworks.
• Assist in the design, assessment, and implementation of security controls to ensure system compliance with regulatory requirements, such as Risk Management Framework (RMF) and FedRAMP.
• Analyze and document existing systems and processes to identify areas for security enhancements and recommend improvements across the NADACS Portfolio.
• Collaborate with Program Management Office (PMO) leadership to integrate security requirements within four primary Levels of Effort (LoEs): Staffing, Contract Management, Corporate Governance, and Onboarding/Offboarding efforts.
• Perform security assessments and audits to track and monitor compliance with cybersecurity guidelines and training requirements.
• Ensure cybersecurity documentation and deliverables are accurate, complete, and delivered according to client and regulatory standards.
• Develop alternative information security strategies to address and meet organizational security objectives.
• Foster strong relationships with technical stakeholders, clients, and vendors to address and resolve security-related challenges effectively.

Army Information Systems Security Engineer, ISSE

Call Center Representative

• Assess training needs and identify gaps related to new-hire onboarding, day-to-day contact center operations, and advanced SME support.
• Develop, update, and maintain training curricula, instructional materials, job aids, reference guides, and e-learning content for PAS-supported systems and processes.
• Deliver training to agents and SMEs through in-person, virtual, and blended learning formats.
• Support onboarding and recurrent training for Tier 1, Tier 2, and Tier 3 support personnel across PAS-supported contact center operations.
• Ensure training content reflects operational processes and aligns with the PAS technology stack, including Genesys Cloud, Salesforce, ServiceNow, and AIVA-enabled workflows where applicable.
• Coordinate with PAS leadership, contact center managers, and SMEs to validate training priorities, content accuracy, and readiness needs.
• Facilitate knowledge transfer and support standardization of training approaches across multiple PAS-supported programs.
• Measure training effectiveness through feedback, completion tracking, knowledge checks, and other performance indicators.
• Recommend and implement continuous improvements to training content, delivery methods, and support materials.
• Prepare training status updates, completion summaries, and other reports as requested by PAS leadership.

Contact Center Training Specialist

• Architect, build, and maintain robust GitLab Pipelines
• Play a key role in migration support from BitBucket to GitLab
• Design, deploy, and manage infrastructure behind apps using Terraform
• Drive containerization efforts for mission-critical applications
• Develop and maintain Helm Charts for automated backups
• Engineer automated processes for RHEL image hardening

Senior DevSecOps/Platform Engineer

Content Writer

• Lead Service Desk operations for the Army Contract Writing System
• Serve as a point of escalation for Tier II functional members
• Collaborate with stakeholders to understand education requirements
• Optimize implementation of ServiceNow for service desk operations
• Present performance reports and actionable insights to management

Contract Writing System Service Desk Manager

Data Analyst

• Support the development and maintenance of dashboards and applications using Microsoft Power Platform (Power BI, Power Apps, Power Automate)
• Perform data entry, validation, and basic quality checks to ensure accuracy and completeness of datasets
• Assist with user testing activities and document issues for tracking in tools such as Jira
• Support backlog activities by capturing requirements, enhancements, and bugs
• Create and update reports, dashboards, and visualizations to support program reporting needs
• Use Excel (including formulas and basic data manipulation) for analysis and reporting support
• Work with team members and client stakeholders to understand data needs and support solution development
• Assist with project tracking tasks, including updating status reports and schedules
• Identify and escalate data issues or inconsistencies to senior team members
• Support the creation of documentation, user guides, and standard operating procedures
• Stay familiar with Power Platform tools and apply standard practices in daily work

Data Analyst – Power Platform, Project Management

Learning and Development

• Design, develop, and refine role-specific training curricula that integrate hardware operation, software workflows, system integrations, and mission execution procedures.
• Create high-quality instructional materials, such as presentations, video modules, job aids, practical exercises, and certification validation tools.
• Deliver instructor-led, virtual, and hybrid training across distributed operational locations, including hands-on demonstrations in field environments.
• Lead customer success programs, ensuring consistent, high-impact engagement across DoD accounts.
• Oversee Field Service Representatives (FSRs) and support their preparation to deploy solutions professionally and mission-ready.
• Define success metrics, measure customer adoption, and ensure our solutions consistently deliver operational value.

Mission Success and Training Manager

• Acquire and manage all necessary documentation/artifacts, including cybersecurity support and resources, to support IT cybersecurity goals and objectives from a risk management perspective.
• Advise senior management on system risk levels and cybersecurity posture for cloud-based environments.
• Assist in the deployment, architecture and configuration of security controls of deployed systems with Cloud Architects.
• Ensure that developed systems and architectures are consistent with all applicable DoD and Army cybersecurity policies and guidelines.
• Perform Assessment and Authorization (A&A) cybersecurity reviews, identify gaps, and support risk management plans for cybersecurity personnel to execute.
• Provide input on cybersecurity requirements and collect and maintain data needed to meet system cybersecurity compliance reporting.
• Provide subject matter expertise for Risk Management Framework (RMF) activities and related documentation to support system accreditation / Authority to Operate (ATO) requirements.
• Interpret noncompliance to determine the impact on levels of risk and/or overall effectiveness of the enterprise's cybersecurity program.
• Track audit findings and recommendations to ensure that appropriate mitigation actions are taken.
• Support necessary compliance activities (e.g., ensure that system security configuration guidelines are followed, compliance monitoring occurs).
• Coordinate with geographically-distributed, multi-discipline teams to ensure compliance with all applicable requirements for cybersecurity are addressed.

Cybersecurity Engineer – Clearance Required

Platform Engineer

• Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement using an agile methodology
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews
• Embrace the DevSecOps culture with a commitment to automate what can be automated
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
• Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity
• Practice sustainable incident response and actively participate in retrospectives

Sales Engineer

• Quickly tailor existing platforms (LIGER, RAPTR, IronSled) to address and solve specific customer problems.
• Independently, or as part of a small team, build new proofs of concept to demonstrate potential solutions and drive sales.
• Engage closely with customers to deeply understand their problems and adapt or develop solutions that meet their needs.
• Work with the Sales Engineering Lead to prepare demonstrations to customers, showcasing their value and benefits in a clear and compelling manner.
• Rapidly develop prototypes in response to evolving customer demands and feedback.
• Work with the Sales Engineering Lead to appropriately scope prototypes and demos to technically feasible solutions.
• Maintain a deep understanding of the capabilities and limitations of our platforms and leverage this knowledge to guide solution development.
• Provide strategic input on product development and enhancements based on customer feedback and emerging market trends.
• Manage multiple customer priorities and tasks simultaneously with minimal supervision.
• Occasionally travel to customer sites as required.

Senior Full Stack Developer – Sales Engineering

Cloud Engineer

• Design and implement the infrastructure that applications will run on.
• Select the appropriate hardware and software components, configure the networking and storage resources and create security policies.
• Ensure all new software functions smoothly across various programs and platforms, including mobile systems.
• Automate the testing, deployment and configuration management processes.
• Maintain the underlying infrastructure including hardware, software and storage resources to ensure the infrastructure’s reliability, scalability and security.
• Maintain the overall health and stability of the applications that run on their organization's platform.
• Meet with managers and representatives of Government to discuss software issues and brainstorm methods of solving existing problems.
• Write original code and update existing code, ensuring that all code meets program requirements.
• Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended.
• Update and debug existing systems to ensure a smooth user experience and a uniform look across a variety of platforms.
• Keep up to date on the newest technological innovations in the field and be ready to apply relevant innovations to our software systems.

Cloud Platform Engineer

Business Operations

• Collaborate with a team of professionals to craft, implement, and evaluate test scenarios for USPS.
• Gather, document, and analyze software requirements from stakeholders and outside entities.
• Specify, design, write and execute test cases based on business requirements.
• Support and management of schedule, requirements, progress, and reporting.
• Project tracking and status updates by preparing periodic overviews and scheduled status reports.

Business Systems Specialist – CAT Testing

• Design, deploy, and maintain cloud and on-premise infrastructure solutions that are compliant with federal security standards (e.g., FedRAMP High, NIST 800-53).
• Build and optimize IronSled’s platform features, ensuring continuous improvement of usability, reliability, and security capabilities.
• Develop, integrate, and maintain CI/CD pipelines with security automation processes embedded directly into software delivery workflows.
• Operate and troubleshoot platform services, ensuring high availability and performance.
• Collaborate with cybersecurity teams to design infrastructure and application configurations aligned with evolving government security requirements and accreditation goals.
• Implement observability tools and dashboards to monitor platform health, usage trends, and security compliance in real-time.
• Partner closely with developers, security specialists, and client stakeholders to deliver secure and scalable solutions for government-authorized environments.
• Create comprehensive documentation for technical processes, infrastructure configurations, and operational procedures to ease audits and accreditation reviews.

Technical Program Manager

• A successful GenAI Project Lead will be highly skilled in project management
• Management of complex Agile AI projects
• Monitor team performance to ensure projects are implemented accurately
• Foster positive working relationships with team members and clients
• Prioritize tasks, set deadlines, and assign resources to each project
• Track cost, schedule, and performance, prepare documents and develop project-specific policy
• Manage staffing requirements, including recruiting and onboarding
• Ensure program compliance with government and corporate policies

LMI

Senior DevSecOps, Platform Engineer – Clearance Required

Information Systems Security Officer – Navy

Army Information Systems Security Engineer, ISSE

Contact Center Training Specialist

Senior DevSecOps/Platform Engineer

Contract Writing System Service Desk Manager

Data Analyst – Power Platform, Project Management

Mission Success and Training Manager

Cybersecurity Engineer – Clearance Required

Platform Engineer

Senior Full Stack Developer – Sales Engineering

Cloud Platform Engineer

Business Systems Specialist – CAT Testing

Platform Engineer

Technical Program Manager – Polygraph Clearance Required