Multimedia Developer

LMI

Multimedia Developer transforming recordings and source materials into accessible, reusable VA contact-center training modules. LMI delivers digital solutions and mission-ready technology to federal agencies.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $0 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in multimedia production and instructional design, with a strong focus on developing engaging e-learning content and ensuring compliance with accessibility standards. Proficient in video and audio editing, graphic design, and collaboration with subject matter experts to create high-quality training materials.

Highest-signal resume keywords

Multimedia ProductionVideo EditingAdobe Premiere ProInstructional DesignAccessibility Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Video EditingAudio EditingGraphic DesignScreen RecordingContent DevelopmentQuality AssuranceVisual AnnotationsJob Aids DevelopmentTranscriptionMultimedia Accessibility

Soft Skills

Attention to DetailCommunication SkillsCollaborationTime ManagementAdaptability

Tools & Technologies

Adobe After EffectsAdobe AuditionGenesys Cloud CXVA TMSArticulateAdobe CaptivateSharePointMicrosoft Teams

Industry Keywords

Department of Veterans AffairsFederal GovernmentContact CenterSCORM/LMSModular LearningAdult LearningAgile/ScrumInstructional Technology

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Edit recorded training sessions into concise, engaging self-paced learning modules
Review, segment, annotate, enhance, and reuse training recordings and source materials
Develop screen recordings demonstrating contact center technology functionality, workflows, navigation, and task execution
Add transitions, callouts, annotations, highlights, graphics, screenshots, cursor emphasis, and other visual enhancements
Edit and enhance audio for clarity, consistency, volume, and production quality
Develop diagrams, process illustrations, icons, screenshots, title cards, instructional graphics, and other multimedia assets
Create job aids, quick-reference guides, desk-side references, and performance-support materials
Collaborate with curriculum designers, writers/editors, instructional designers, technical SMEs, training operations personnel, VA stakeholders, and accessibility specialists
Convert source materials into standardized, reusable multimedia components for multiple VA learning pathways
Apply VA and project-specific branding, formatting, naming, file-management, and production standards
Incorporate captions, transcripts, descriptive text, accessible graphics, and other accessibility features
Remediate existing non-508-compliant videos and multimedia products
Optimize products for VA TMS, web-based learning, downloadable resources, and approved collaboration platforms
Maintain organized source, project, production, transcript, graphics, and other asset files
Participate in content reviews, sprint planning, production reviews, status meetings, and team activities
Incorporate review comments and revisions while maintaining version control and production schedules
Perform quality assurance reviews for technical accuracy, audio/video quality, consistency, accessibility, and curriculum alignment
Support rapid production in response to Genesys Cloud CX changes, curriculum updates, and VA operational requirements
Maintain a reusable multimedia asset library
Support Train-the-Trainer materials and instructor-support products

Requirements

What you’ll need

Bachelor's degree in multimedia production, instructional technology, graphic design, digital media, communications, education, or a related field, or equivalent professional experience
3+ years of professional experience developing and editing multimedia learning content, instructional videos, e-learning assets, or comparable digital training products
Experience editing video and audio content for professional or instructional purposes
Proficiency with Adobe Premiere Pro, Adobe After Effects, Adobe Audition, or comparable multimedia production and video-editing tools
Experience creating high-quality screen recordings and software demonstrations
Experience developing graphics, visual annotations, callouts, diagrams, screenshots, and other visual learning assets
Experience converting raw or minimally edited recordings into polished instructional content
Experience collaborating with instructional designers, curriculum developers, technical SMEs, or other subject matter experts
Ability to translate complex technical or procedural information into clear, visually understandable learning content
Experience developing job aids, quick-reference materials, desk-side references, or other performance-support resources
Working knowledge of digital learning and multimedia accessibility requirements, including captioning, transcripts, accessible documents, and visual accessibility
Strong attention to detail and ability to maintain consistency across a large training-product library
Ability to manage multiple assignments while meeting production schedules and quality standards
Strong written and verbal communication skills
Ability to work effectively in a remote, collaborative, deadline-driven environment
Ability to obtain and maintain VA-required access, security, or background investigation requirements
Preferred: federal government, Department of Veterans Affairs, enterprise training, contact center, Genesys Cloud CX, VA TMS, SCORM/LMS, Articulate, Adobe Captivate, Section 508, modular learning, instructional design, adult learning, motion graphics, Agile/Scrum, SharePoint, or Microsoft Teams experience

Benefits

Comp & perks

Remote position
Equal employment opportunity
Application accommodations for people with disabilities
Ability to redact age-identifying information in application materials for Colorado residents